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Offers received from Club Royale (Royal Caribbean)

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On 3/12/2019 at 10:24 AM, Garmy4 said:

For some reason their email rarely (if ever) works.  The snail mail is just a bit better. The best was is to check their web page (clubroyaloffers) and enter your player number.

 

On 3/12/2019 at 10:24 AM, Garmy4 said:

For some reason their email rarely (if ever) works.  The snail mail is just a bit better. The best was is to check their web page (clubroyaloffers) and enter your player number.

We just reached prime on our cruise last week. Have always focused on Total Rewards on land. Do u know where I get the player #? I tried his acct # from his seapass card and that didn't work.

 

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It is your Crown & Anchor number.  If you do not know your Crown & Anchor number, call them at 800-526-9723 (Mon-Fri 8am-11pm EST / Sat-Sun 9am-8pm EST)

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On 6/8/2019 at 5:54 PM, Noreen411 said:

We are Prime.

 

I am not sure if they look at how many points you have but we are High Prime if there is such a thing.  Not quite the next level yet

 

I noticed Gayle mentioning she thinks it is related to certificates earned on most recent sailing.  My husband earned a free junior suite certificate and I earned a free balcony certificate on our last cruise.  This bankroll blitz offer came addressed to him.   

 

If you go to clubroyaleoffers.com, there could be up to 27 offers for NFL sailings/tickets.  The brochure they sent out is a sample of what is being offered.  To figure out what ship and sailing date, all NFL games are post cruise and usually a Ravens home game would be a Grandeur sailing, a Jets or Giants game would probably be an Anthem sailing or whatever ship may be sailing out of Cape Liberty in the fall.  It appears that most sailings disembark on a Saturday and the games are played on Sunday.

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1 hour ago, Mikkimac said:

 

We just reached prime on our cruise last week. Have always focused on Total Rewards on land. Do u know where I get the player #? I tried his acct # from his seapass card and that didn't work.

 

Your crown and Anchor number should be on booking invoice/cruise vacation receipt.

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On 6/8/2019 at 3:15 PM, John&LaLa said:

 

We got the NFL offer, but only with $200 off the cabin price. No list of cruises

Offer code?

 

H19BALL05 provides interior stateroom or $500 trade in value.

 

H19BALL03 apparently provides balcony stateroom or unknown ($750?) trade in value.

 

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19 minutes ago, soflalaw said:

Offer code?

 

H19BALL05 provides interior stateroom or $500 trade in value.

 

H19BALL03 apparently provides balcony stateroom or unknown ($750?) trade in value.

 

 

Ocean view ball04 and I don’t see a trade in value. 

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Anyone receive H19BALL01, H19BALL02, H19BALL06, H19BALL07, etc.?

 

If so, please state offer code, comped room and any trade in value.

Edited by soflalaw

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1 hour ago, soflalaw said:

Offer code?

 

H19BALL05 provides interior stateroom or $500 trade in value.

 

H19BALL03 apparently provides balcony stateroom or unknown ($750?) trade in value.

 

 

H19BALL09

Only $100 off. Guess I was wrong.

Booklet only shows 10 cruises, but I think I saw more on website

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3 hours ago, soflalaw said:

Anyone receive H19BALL01, H19BALL02, H19BALL06, H19BALL07, etc.?

 

If so, please state offer code, comped room and any trade in value.

H19BALL06 is $750 OFF.

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So, thus far we have the following information from cruisecritic subscribers regarding this Ball Blitz Promotion:

 

H19BALL01 -

H19BALL02 -

H19BALL03 - Balcony Cabin or $750 Trade in Value

H19BALL04 - Oceanview Cabin or $750 Trade in Value

H19BALL05 - Interior Stateroom or $500 Trade In Value

H19BALL06 - $750 Trade in Value

H19BALL07 - $500 Trade in Value

H19BALL08 - $250 Trade in Value

H19BALL09 - $100 Trade in Value

H19BALL10 - Casino Rate

 

If the progression is linear, then 01 and 02 likely provide some Suite Category (01) and Jr. Suite (02), with $1,000 (???) Trade in Value.

Edited by soflalaw
Clarification

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BALL08 does dot have trade in value.  Just $250 off the price of that cruise.

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Hubby got H19BALL04 for a Complimentary Ocean View stateroom for 2 and two premium tickets to a post sailing game

I got H19BALL05 for a Complimentary Interior stateroom for 2 and two premium tickets to a post sailing game

Right now were not planning to use these as we've had a ton of offers since sailing the Harmony in Jan, our first RCCL sailing in about 10 years and so glad we made the switch from Carnival.  We recently turned Platinum on Carnival and sailed quite a bit the last couple of years on regular cruises, Premier & Ultras and never once got a great discount or free cabin!!  We sailed the Harmony and both earned Prime, well the offers are nonstop and hopefully that doesn't slow down, lol.

 

We have used several offers.  We originally combined our offers and paid some to upgrade to a Jr Suite on the Liberty Aug 25 but then a Beer Cruise offer came out for the Allure Aug 25, used that offer to switch ships, still have a Jr Suite and got money back!  

 

A few days ago we called, make sure you know what offers you have because they don't always know what each one is right away.  It took some looking or their part and the guy thought the offer had expired but we said there is no expiration date on the mailer we have and we booked the Liberty.  We each had the same offer H19SUM1, its for a free balcony on a few sailings.  We booked 2 balconies on the Liberty July 14, 2 people in each cabin, only had to pay port fees and taxes so each room came out to $234.64, the original price for each room on the invoice was $3866.00!!  No way could we pass that up and was the date we needed.  

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2 hours ago, soflalaw said:

So, thus far we have the following information from cruisecritic subscribers regarding this Ball Blitz Promotion:

 

H19BALL01 -

H19BALL02 -

H19BALL03 - Balcony Cabin or $750 Trade in Value

H19BALL04 - Oceanview Cabin or $750 Trade in Value

H19BALL05 - Interior Stateroom or $500 Trade In Value

H19BALL06 - $750 Trade in Value

H19BALL07 - $500 Trade in Value

H19BALL08 - $250 Trade in Value

H19BALL09 - $100 Trade in Value

H19BALL10 - Casino Rate

 

If the progression is linear, then 01 and 02 likely provide some Suite Category (01) and Jr. Suite (02), with $1,000 (???) Trade in Value.

 

Boy!  I am WAY down the totem pole!  I have H19BALL12 - Casino Discount

 

I did not really gamble at all on my last cruise as it was a "Mom & Me" cruise with my teenage son, and I have already booked my free cruise under the April offers so we will see if I still get as many moving forward.  I'm pretty happy to just  be on a cruise so everything else is a bonus!

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New offer on website

 

2019 JUNE MAJESTY & EMPRESS OF THE SEAS OFFER    OCEANVIEW    7/13/2019        19FLA101

 

There may be an email forthcoming

 

image.png.0d96924028f6e750da35bde7f5ae69d3.png

 

Heck, even Choice gets an offer😎

 

2019 JUNE MAJESTY & EMPRESS OF THE SEAS OFFER    INTERIOR    7/13/2019        19FLA102    

 

I didn't get any offer for the football promo😥

Edited by John&LaLa

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3 hours ago, John&LaLa said:

New offer on website

 

2019 JUNE MAJESTY & EMPRESS OF THE SEAS OFFER    OCEANVIEW    7/13/2019        19FLA101

 

There may be an email forthcoming

 

image.png.0d96924028f6e750da35bde7f5ae69d3.png

 

Heck, even Choice gets an offer😎

 

2019 JUNE MAJESTY & EMPRESS OF THE SEAS OFFER    INTERIOR    7/13/2019        19FLA102    

 

I didn't get any offer for the football promo😥

 

I got this offer as well and am ranked very low by the casino. I'm guessing they're just trying to fill the ships. 

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8 hours ago, John&LaLa said:

New offer on website

 

2019 JUNE MAJESTY & EMPRESS OF THE SEAS OFFER    OCEANVIEW    7/13/2019        19FLA101

 

There may be an email forthcoming

 

image.png.0d96924028f6e750da35bde7f5ae69d3.png

 

Heck, even Choice gets an offer😎

 

2019 JUNE MAJESTY & EMPRESS OF THE SEAS OFFER    INTERIOR    7/13/2019        19FLA102    

 

I didn't get any offer for the football promo😥

 

With the end if the Cuba cruises for Empress and Majesty there have been a good number of cancellations so its not surprising to see CR and RCCL sending out offers to fill all of the newly cancelled cabins.  Those with Cuba itineraries were offered a full refund if they wanted to cancel even if past final payment.  Those that stayed on the altered itineraries got a 50% fare refund.  Your offer appears to be an offer for FL residents.

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1 hour ago, OHCruisinDad said:

 

With the end if the Cuba cruises for Empress and Majesty there have been a good number of cancellations so its not surprising to see CR and RCCL sending out offers to fill all of the newly cancelled cabins.  Those with Cuba itineraries were offered a full refund if they wanted to cancel even if past final payment.  Those that stayed on the altered itineraries got a 50% fare refund.  Your offer appears to be an offer for FL residents.

South Florida Prime, no ex-Cuba cruise ship offer.

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4 hours ago, soflalaw said:

South Florida Prime, no ex-Cuba cruise ship offer.

 

I still haven't gotten the email. The earlier picture was Laura's. 

 

Did you check the website?

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As per usual. No offers for us. Clubroyale nothing there except our PRIME offers. We are both PRIME. The wife did 1500 points in the casino back in May.

Still have not booked the PRIME offer. Maybe that is part of the situation.

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5 hours ago, John&LaLa said:

 

I still haven't gotten the email. The earlier picture was Laura's. 

 

Did you check the website?

Checked website (only H19BALL offers remain) and called and spoke with Casino Royale Rep Chris out of Springfield, OR. Nada, and Chris could not explain it either.

 

Oh yeah, and Chris advised that he had to have Marketing activate my e-mail account for offers. This is the third time in the past 3+ weeks I have had a Casino Royale rep tell me this.

Edited by soflalaw
E-mail account activation by Marketing

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26 minutes ago, soflalaw said:

Checked website (only H19BALL offers remain) and called and spoke with Casino Royale Rep Chris out of Springfield, OR. Nada, and Chris could not explain it either.

 

Oh yeah, and Chris advised that he had to have Marketing activate my e-mail account for offers. This is the third time in the past 3+ weeks I have had a Casino Royale rep tell me this.

I still have all mine - baseball, golf football, tax, sizzle, tournament.  Too bad I can't take advantage of any of them.

Edited by gaylemh

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I booked one of the Summer Sizzle offers for the 8/4 sailing on the Empress.  I got the email from RCL about the itinerary change and the 50% refund OBC offer if you keep the booking.  I had only paid taxes for my interior ($149.97) so I was not sure what to expect for OBC, if anything.  I called a few days ago to ask and the CR rep told me that I would be getting 50% of the fare on the invoice BEFORE the comp was applied for a total of $1150 OBC.  I did not have that in writing so I was taking that with a grain of salt.  I emailed Casino Royale to confirm and just got the following response.  Looks like the rep was correct and I will be getting $1150 in OBC.  It is kind of crazy, but I will take it!

******************

Thank you for contacting Royal Caribbean’s Club Royale regarding your upcoming sailing on the Majesty of the Seas in reservation number 6868048. We would like to extend our apologies for any inconvenience that the recent announcement from the United States government regarding that effective immediately, educational and recreational (or people-to-people) travel to Cuba is no longer permitted may have caused.

 

While this decision is completely outside of our control, our goal remains the same – to make sure you have a fantastic vacation! Therefore, for all guests impacted we are offering additional compensation based on the sailing that you are booked. For reservations that are within their final payment date and are choosing to stay with us for the new itinerary you will receive a refundable onboard credit for $50% of your cruise fare paid. This amount is based on your total cruise fare, excluding taxes & fees.

 

Based on your reservation you will receive $1,151.00 of onboard credit. Onboard credit can be used for drink packages, spa & fitness center packages, shore excursions, for gaming in the casino, and other purchases onboard. If any amount of this onboard credit is not spent during your time onboard, you will receive a refund at the end of the cruise.

 

If you had already scheduled any shore excursions for Cuba these will be cancelled and fully refunded to your original form of payment.

 

Alternatively, you have the option to cancel by June 19, 2019 and receive a full refund. We hope that you choose to stay, however we understand that this change will be disappointing to many who were hoping to see Cuba for the first time. Please note, if you choose to cancel your reservation no additional compensation will be provided on future sailings.

 

It is important to us that every aspect of your vacation is enjoyable, we have no doubt that your time onboard will be amazing. We would like to thank you for your understanding and patience in these matters.

 

Please do not hesitate to contact Club Royale by phone if you have any further questions at 1-888-561-2234 during our normal operating hours Monday through Friday from 8:00 am until 10:00 pm, and Saturday through Sunday from 9:00 am until 5:30 pm Eastern Standard time.

 

Thank you for choosing Royal Caribbean, we look forward to welcoming you onboard soon.

 

Regards,

Edited by Canadian Disney Mom

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