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Offers received from Club Royale (Royal Caribbean)


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2 hours ago, sandebeach said:

There s a new May offer today. Instead of balconies, I am now getting ocean view offers r interiors for the Oasis-class ships. Oh well, still fun to see a new offer pop up. 

It is fun to see the offers! Mine is for interior cabins only and no Oasis-class ships. 

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I have received no offers but that's ok....I'm not planning on booking anything at all until there is a decision about the conditions under which we are allowed to sail.

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5 hours ago, texasreb said:

The offer I got today was the worst one in over a year. Now my offers from Carnival are better.

I had used an offer to book Carnival Mardi Gras for May, which was cancelled. The best offer I have received lately from Carnival was for a free interior on select cruises, along with their DOU drinks card.  

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3 hours ago, Vera/Lee said:

It is fun to see the offers! Mine is for interior cabins only and no Oasis-class ships. 

My husband is only getting $-off offers. My problem is, I have booked almost every offer that came out, and rebooked all the cancelled cruises, so the cruises I get offers on, I have already booked! Right now I am only booking cruises that go out from my home port of Ft. Lauderdale or Miami. 

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3 hours ago, RFerrington said:

I have received no offers but that's ok....I'm not planning on booking anything at all until there is a decision about the conditions under which we are allowed to sail.

There was a period last year when my husband was not receiving any offers. So last August I emailed the casino and inquired why he was not receiving monthly offers. Shortly after that I started receiving offers again. My email is still messed up, so I never receive casino offers by email, I have to check the Club Royale website to see my offers. This was the email I got for my husband:

 

Good day,
 
Thank you for contacting Royal Caribbean’s Club Royale regarding offers. We have reviewed his account and see that we have the correct email address and the  permissions are correctly set to allow us to send him promotions.  Please visit www.ClubRoyaleOffers.com and select the menu option “Not Getting My Offers” and fill out the form there so our operations team can review this further.  In the meantime, we have requested to have any offers he may qualify for added manually.  If you contact us at the number below when you are ready to book, we will be happy to provide the best possible discount for you, even if you do not have any offers.
 
If you have any additional questions you may call at 1-888-561-2234 to speak with the first available Club Royale agent during our normal operating hours Monday through Friday from 8:00 am until 10:00 pm, and Saturday through Sunday from 9:00 am until 5:30 pm Eastern Standard time.
 
You may also email Club Royale for general questions, concerns, and suggestions at ClubRoyale@rccl.com.
 
Thank you for choosing Royal Caribbean, we look forward to welcoming you onboard soon.
 
Best Regards,
 
Ryan Dietrich
Club Royale Coordinator | Consumer Outreach 
(888) 561-2234| ClubRoyale@rccl.com
 
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12 minutes ago, sandebeach said:

I had used an offer to book Carnival Mardi Gras for May, which was cancelled. The best offer I have received lately from Carnival was for a free interior on select cruises, along with their DOU drinks card.  

I received an offer from Princess for a balcony cabin and if I would let them choose the date/sailing they would give me a VIP status for that cruise. I didn't take it. 

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2 minutes ago, Vera/Lee said:

I received an offer from Princess for a balcony cabin and if I would let them choose the date/sailing they would give me a VIP status for that cruise. I didn't take it. 

That is actually a pretty interesting offer! But I need control over selection of dates and sailings so I would have done the same as you. 

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39 minutes ago, sandebeach said:

There was a period last year when my husband was not receiving any offers. So last August I emailed the casino and inquired why he was not receiving monthly offers. Shortly after that I started receiving offers again. My email is still messed up, so I never receive casino offers by email, I have to check the Club Royale website to see my offers. This was the email I got for my husband:

 

Good day,
 
Thank you for contacting Royal Caribbean’s Club Royale regarding offers. We have reviewed his account and see that we have the correct email address and the  permissions are correctly set to allow us to send him promotions.  Please visit www.ClubRoyaleOffers.com and select the menu option “Not Getting My Offers” and fill out the form there so our operations team can review this further.  In the meantime, we have requested to have any offers he may qualify for added manually.  If you contact us at the number below when you are ready to book, we will be happy to provide the best possible discount for you, even if you do not have any offers.
 
If you have any additional questions you may call at 1-888-561-2234 to speak with the first available Club Royale agent during our normal operating hours Monday through Friday from 8:00 am until 10:00 pm, and Saturday through Sunday from 9:00 am until 5:30 pm Eastern Standard time.
 
You may also email Club Royale for general questions, concerns, and suggestions at ClubRoyale@rccl.com.
 
Thank you for choosing Royal Caribbean, we look forward to welcoming you onboard soon.
 
Best Regards,
 
Ryan Dietrich
Club Royale Coordinator | Consumer Outreach 
(888) 561-2234| ClubRoyale@rccl.com
 

Thank you so much !  In all of the times I have visited that website I have never seen a link “Not getting my offers”.  I will go and check tomorrow. Even though we won’t be booking any cruises, it would still be nice to at least see what kind of offers they’re giving us.  We moved last Nov so it doesn’t surprise me that we aren’t getting snail mail offers but I am surprised that we don’t even get any website offers.

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33 minutes ago, RFerrington said:

Thank you so much !  In all of the times I have visited that website I have never seen a link “Not getting my offers”.  I will go and check tomorrow. Even though we won’t be booking any cruises, it would still be nice to at least see what kind of offers they’re giving us.  We moved last Nov so it doesn’t surprise me that we aren’t getting snail mail offers but I am surprised that we don’t even get any website offers.

Glad I may have been able to help you! 

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Posted (edited)
23 hours ago, sandebeach said:

There s a new May offer today. Instead of balconies, I am now getting ocean view offers r interiors for the Oasis-class ships. Oh well, still fun to see a new offer pop up. 

I just got this offer, too. Interestingly, I found out about it from USPS Informed Delivery's email notification for today's physical mail. It included a link to the relevant PDF which I'm attaching here for reference. Trade-in values are valid for sailings between January 1 and May 31, 2022.

 

Oh, wait. I don't have to attach. It turns out it goes straight to RC's website, so I'll just provide all the links:

Edited by Daghis
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2 hours ago, sandebeach said:

Yes that's the May offer. I have 21RCL504. 

that is the same offer I received.    We have a b2b for Grandeur out of Barbados I may just have to add a 3rd week since we missed so many cruises already and we have to fly there, might as well make it worthwhile - LOL!

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2 hours ago, Sunshine3601 said:

that is the same offer I received.    We have a b2b for Grandeur out of Barbados I may just have to add a 3rd week since we missed so many cruises already and we have to fly there, might as well make it worthwhile - LOL!

I totally understand, we are doing a B2B on Adventure to justify paying the airfare to Nassau!

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6 hours ago, Daghis said:

I just got this offer, too. Interestingly, I found out about it from USPS Informed Delivery's email notification for today's physical mail. It included a link to the relevant PDF which I'm attaching here for reference. Trade-in values are valid for sailings between January 1 and May 31, 2022.

 

Oh, wait. I don't have to attach. It turns out it goes straight to RC's website, so I'll just provide all the links:

So, can you use this for every code in the future-just put in the new code at the end of this link?  But actually when I clicked on each one -they all came up as the 501 offer. We also dont usually get emails from Royal - but this time we got it as an email from our casino host for 502.

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On 5/4/2021 at 7:46 PM, EZ1 said:

So, can you use this for every code in the future-just put in the new code at the end of this link?  But actually when I clicked on each one -they all came up as the 501 offer. We also dont usually get emails from Royal - but this time we got it as an email from our casino host for 502.

Nice that you got an email from your Casino host. I had a Host but he was removed several months ago from my account. But I never get emails, somehow my emails are still intertwined with family members emails even though I have been assured many times that it has all been straightened out. 

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On 5/3/2021 at 8:29 PM, sandebeach said:

There was a period last year when my husband was not receiving any offers. So last August I emailed the casino and inquired why he was not receiving monthly offers. Shortly after that I started receiving offers again. My email is still messed up, so I never receive casino offers by email, I have to check the Club Royale website to see my offers. This was the email I got for my husband:

 

Good day,
 
Thank you for contacting Royal Caribbean’s Club Royale regarding offers. We have reviewed his account and see that we have the correct email address and the  permissions are correctly set to allow us to send him promotions.  Please visit www.ClubRoyaleOffers.com 
 
 
 
 
 

This sounds exactly like us. Last June, my (single)sister was getting emailed casino offers, but we didnt get anything. Called Royal's casino dept & found out my husband has to have his OWN email to get the offers, & wasnt, because we shared the email. Like I'm really going to steal his offers!! So, notified the casino dept that we now had 2 different email addresses. All summer, he still didnt get any emails, but I was getting many Royal regular marketing offers. Then I was told to call Crown & Anchor, because they handle the email offers. Called them several times-they are still working on it. They said his is the primary email & his is correctly set as well. Dont want to have to go  www.ClubRoyaleOffers.com . And when cruises are cancelled, only I get the emails, even though we originally used his email, & he does gets the confirmation email. No problems with Carnival or Princess offers.

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52 minutes ago, EZ1 said:

This sounds exactly like us. Last June, my (single)sister was getting emailed casino offers, but we didnt get anything. Called Royal's casino dept & found out my husband has to have his OWN email to get the offers, & wasnt, because we shared the email. Like I'm really going to steal his offers!! So, notified the casino dept that we now had 2 different email addresses. All summer, he still didnt get any emails, but I was getting many Royal regular marketing offers. Then I was told to call Crown & Anchor, because they handle the email offers. Called them several times-they are still working on it. They said his is the primary email & his is correctly set as well. Dont want to have to go  www.ClubRoyaleOffers.com . And when cruises are cancelled, only I get the emails, even though we originally used his email, & he does gets the confirmation email. No problems with Carnival or Princess offers.

Hard to understand why Royal has such a problem with emails for couples. I have stopped calling about it, I just try and check the Club Royale website every Monday to see if there is anything new. But I do get my offers from time to time through my postal mail. 

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But for us, our offers aren’t even showing up @ clubRoyaleoffers.com.  We’re just NOT getting our offers at all.   Maybe there aren’t any.  I find that hard to believe but maybe we just don’t rate any offers.  I’m tired of calling them.  Not booking anything now anyway so it’s not a big deal but I just want it straightened out.

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22 hours ago, sandebeach said:

Hard to understand why Royal has such a problem with emails for couples. I have stopped calling about it, I just try and check the Club Royale website every Monday to see if there is anything new. But I do get my offers from time to time through my postal mail. 

We also check the site from time to time(when we remember), and after a cancellation to see if there are any sub ones under our reservation #. But so would prefer emails. And yesterday, we just got a regular mailed flyer for this

newest offer 21RCL502.

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21 hours ago, RFerrington said:

But for us, our offers aren’t even showing up @ clubRoyaleoffers.com.  We’re just NOT getting our offers at all.   Maybe there aren’t any.  I find that hard to believe but maybe we just don’t rate any offers.  I’m tired of calling them.  Not booking anything now anyway so it’s not a big deal but I just want it straightened out.

That is weird that you are not getting any offers. I think that club royale made a mistake somehow with your account. 

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49 minutes ago, EZ1 said:

We also check the site from time to time(when we remember), and after a cancellation to see if there are any sub ones under our reservation #. But so would prefer emails. And yesterday, we just got a regular mailed flyer for this

newest offer 21RCL502.

 I found that offer on the website but did not get a mailed flyer yet.

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50 minutes ago, sandebeach said:

That is weird that you are not getting any offers. I think that club royale made a mistake somehow with your account. 

I think so too.  Our move (from VA to FL) probably didn't help either.  For now, it's fine b/c we're not booking anything but once things start moving again and we find out what will happen with us non-vaxxers, we will move forward.

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1 hour ago, RFerrington said:

I think so too.  Our move (from VA to FL) probably didn't help either.  For now, it's fine b/c we're not booking anything but once things start moving again and we find out what will happen with us non-vaxxers, we will move forward.

New labels for people: smoker or nonsmoker, dem or repub, cruiser or noncruiser, working or retired, vaxer or nonvaxer-LOL!

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On 5/8/2021 at 6:33 PM, sandebeach said:

That is weird that you are not getting any offers. I think that club royale made a mistake somehow with your account. 

 

We never get any either

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We stopped getting snail and email offers.  I filled out the promotional mailing offer form online and submitted it and received an email back with a request to call in to clear up our profiles as we had the same family email address on both and that had stopped our offers.  I called late in the afternoon and got an excellent rep who was familiar with the profile and offer process.  In less than ten minutes he modified our emails and updated our mailing address as we just moved a couple of weeks ago.  Now I will wait a week or two to see if I start receiving any offers.  Pre-COVID, I was Signature and my wife was Prime.  I had emailed my "assigned CR rep" a month ago and all I got was crickets.  So much for his service.

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