Refunding NCC

[seaofwonder]

Used an old NCC to book a placeholder cruise with an agency. Then rebooked to a real cruise. Now cancelling that cruise to go to a different agency.

 

They are saying that Riyal will refund the $100 paid for the NCC.

 

It sounds a bit sketchy, as I thought that the $100 paid for the NCC was never refundable?

 

I would love to get it back as I find those things useless now and annoying to deal with.

[uksimonusa]

Used an old NCC to book a placeholder cruise with an agency. Then rebooked to a real cruise. Now cancelling that cruise to go to a different agency.

 

They are saying that Riyal will refund the $100 paid for the NCC.

 

It sounds a bit sketchy, as I thought that the $100 paid for the NCC was never refundable?

 

I would love to get it back as I find those things useless now and annoying to deal with.

 

The $100 was non refundable, however, there has been some reported success when cancelling a cruise that used the NCC to have the full deposit returned

[seaofwonder]

Thanks! It appears they are refunding it, but now the problem is the credit card I used 3 years ago doesn't exist. I'm sure I'll be in for a few phone calls over the next couple of weeks lol

[Clarea]

Thanks! It appears they are refunding it, but now the problem is the credit card I used 3 years ago doesn't exist. I'm sure I'll be in for a few phone calls over the next couple of weeks lol

You may be correct about this. If you still have a credit card from the same company, but just a different number, the company should re-direct the credit properly. However, if you have no CC with the company anymore, it could get interesting.

[IsanTom]

Good Luck!

[seaofwonder]

Clarea: I think it is closed entirely. TA is saying that Royal will try twice and then send a check to the TA. This is going to be a lot of follow-up and time wasted for $100. Such is life I suppose.

 

I open/close cards constantly (churning) for points and miles for free travel. I keep better track of the open/close now, but didn't back then.

[Clarea]

Clarea: I think it is closed entirely. TA is saying that Royal will try twice and then send a check to the TA. This is going to be a lot of follow-up and time wasted for $100. Such is life I suppose.

 

I open/close cards constantly (churning) for points and miles for free travel. I keep better track of the open/close now, but didn't back then.

If you don't mind reporting back, I'm curious how long the process takes.

[seaofwonder]

Hi Clarea,

 

Sure! I'll keep this subscribed and update.

 

I'm looking through our credit reports to see who the account is with.

 

All this to save a bunch of money and get adjoining rooms. Will try to think of the positives lol

Edited August 2, 2016 by seaofwonder

[seaofwonder]

Clarea - well, the amount went back to a citi card. I contacted citi about 5x because I had a suspicion it was them. They repeatedly denied I had that account and now I have a $100 credit that I need to work on getting refunded as a check (since the credit card account is closed).

 

 

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[Clarea]

Clarea - well, the amount went back to a citi card. I contacted citi about 5x because I had a suspicion it was them. They repeatedly denied I had that account and now I have a $100 credit that I need to work on getting refunded as a check (since the credit card account is closed).

Thanks for reporting back. Sounds like a continuing hassle.

[cruzinlady1947]

I just had this happen to me last week...I will never buy an open FCC again either. From now on, I will book a cruise and change it if I have to.

 

On the Grandeur last week, I asked about a price reduction for our cruise in Dec. Someone emailed me about the reduction. So we went to the Future Cruise office on board. We got one of about $300, but we had to re-book and the girl told us to cancel our original when we get home and that anything we paid on it, they will subtract from our new booking. W-R-O-N-G...... We also got a $200 OBC which our old one was only $75, but she said we wouldn't lose that either...W-R-O-N-G....again. When I got home, I called about canceling our original booking and about transferring our deposit and payments we made of $700 to the new booking. I am sure glad I asked about it before canceling. We would have lost our $700, because the original booking was from an open booking certificate. I didn't remember that and evidently the girl on board the Grandeur didn't know it either. So, I kept our original and cancelled the booking we made on board. We lost the $200 OBC and also lost $25 of our $350 balcony discount, because we got new pricing closer than 6 months from the cruise. Anyway, I did get a $275 reduction, so I'm happy about that, but really disappointed in the loss of the $200 OBC and $25 loss of our balcony discount. Others on my cruise got the price reduction plus the $200 OBC and their previous OBC.

 

I guess you really have to know what "you" are doing, because sometimes "they" don't.:rolleyes:

 

 

Gwen :)

[seaofwonder]

It was annoying. And yea, the small amount of money really isn't worth the hassle of you end up moving things around etc.

 

 

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[seaofwonder]

Finally finished. Got the check from citi on Saturday.

 

 

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