Jump to content
GranysT

Disappointed

Recommended Posts

My past guest offers, or VIFP offers, are exactly the same.

There are 2 offers.

1 is free 2 category upgrade Which isn't an upgrade to me at all. I like a lower deck.

Or choose your cabin. Carnival says, "check back often for changes" well...

these offers haven't changed in months.

 

With my 22nd Carnival cruise coming up in Sept, you'd think they would offer a little more, or at least a chance for something else.

 

Guess I'm just not a VIFP after all.

Share this post


Link to post
Share on other sites

Par for the course for Carnival.

Except for lowered deposits, most of their "sales" are not a price reduction at all.

 

Book very early for the best price.

Share this post


Link to post
Share on other sites

Carnival's VIFP program is a joke .... as are many others. People put too much emphasis on being diamond and platinum on such and such a cruise line. Who cares? I'd never be loyal to one cruise line (not saying you are) because in the end you aren't anymore important then the next guy regardless of how many times you've cruised with them. You can tell by how small or few the rewards are.

Share this post


Link to post
Share on other sites

I think we have 3 offers available . Those you mention have been sitting there for awhile now.

Share this post


Link to post
Share on other sites
Carnival's VIFP program is a joke .... as are many others.
I'm not sure I'd say the programs are jokes, but they are surely not intended to make cruising more affordable over time. If they're designed well, such programs would be designed to motivate customers to maintain a consistent, or better yet, increasing level of profit contribution, by way of benefits that cost substantially less than the amount of additional profit that they generate. The cruise lines have really poorly designed programs right now, just like the airlines did in the past. I'd be surprised to go to the grave without seeing a major shift in the cruise line programs to make them more similar to the current-day airline programs.

Share this post


Link to post
Share on other sites

It's been my and my family's experience that if you currently have a cruise booked you don't get any good offers. It may be different for others, but month after month, year after year this is what I have observed.

Share this post


Link to post
Share on other sites
My past guest offers, or VIFP offers, are exactly the same.

There are 2 offers.

1 is free 2 category upgrade Which isn't an upgrade to me at all. I like a lower deck.

Or choose your cabin. Carnival says, "check back often for changes" well...

these offers haven't changed in months.

 

With my 22nd Carnival cruise coming up in Sept, you'd think they would offer a little more, or at least a chance for something else.

 

Guess I'm just not a VIFP after all.

 

When you return from your next cruise, you'll have a new offer. They put the on boarding booking offer in there (OBC if you book within 2 weeks of your return).

Share this post


Link to post
Share on other sites
My past guest offers, or VIFP offers, are exactly the same.

There are 2 offers.

1 is free 2 category upgrade Which isn't an upgrade to me at all. I like a lower deck.

Or choose your cabin. Carnival says, "check back often for changes" well...

these offers haven't changed in months.

 

With my 22nd Carnival cruise coming up in Sept, you'd think they would offer a little more, or at least a chance for something else.

 

Guess I'm just not a VIFP after all.

....all of which begs the question, what is you would consider worthy?

Share this post


Link to post
Share on other sites

Same here and no, I do not have a cruise booked right now. I've not seen any meaningful VIFP offers in a few years. As someone will most likely chime in and say, Carnival is experiencing great popularity right now, so they don't have to have genuine sales to fill their ships. Free upgrades and reduced deposits are about all you'll see until sales slows. That said, there are still some decent prices available if one is flexible with sail dates, ships, and itinerary. The same can be said about most cruise lines.

Share this post


Link to post
Share on other sites

The only deals I have seen besides the ones for when you recently sailed, are the Casino Offers. My mom, sister, sister in law all get them. Since my mom was booked with me on Vista, she didn't the last few times. But this last round she did along with the other 2 girls which always do because they have only cruised twice with a long time in between and nothing on the radar in that timeframe. Me nada because I'm booked. I'm not talking the Premier or Ultra offers, just PTC which is a reduced rate and PTZ which is reduced rate and $50 casino cash. We'll see if I get one in the next couple rounds when I get back since I don't have anything booked after that.

Share this post


Link to post
Share on other sites

I would ask the Diamond/Plats of the world, what is your expectation? What exactly do you want? I believe it was another thread, one poster claimed that out of 2100 passengers, 1900 were Dias/Plats. I would have never guessed it was close to a majority that are Dias/Plats on a cruise. So if Carnival is sailing full most if not all cruises, so there isn't a need to get people on board, I would like to know from the Dias/Plats out there what should Carnival be giving?

Without looking it up Dias/Plats get:

Priority Boarding

Priority Desembark

Priority Tendering

Priority MDR timeslots

Private Party

Laundry Service

Guest Services Line

 

I am sure there are other perks that I didn't list.

What else do you want/think you deserve that Carnival isn't offering?

Share this post


Link to post
Share on other sites
What else do you want/think you deserve that Carnival isn't offering?
And I'd be especially interested to know which of these things are things that the fact that Carnival isn't providing them is prompting Diamond/Platinum passengers to not cruise Carnival.

Share this post


Link to post
Share on other sites
I would ask the Diamond/Plats of the world, what is your expectation? What exactly do you want? I believe it was another thread, one poster claimed that out of 2100 passengers, 1900 were Dias/Plats. I would have never guessed it was close to a majority that are Dias/Plats on a cruise. So if Carnival is sailing full most if not all cruises, so there isn't a need to get people on board, I would like to know from the Dias/Plats out there what should Carnival be giving?

Without looking it up Dias/Plats get:

Priority Boarding

Priority Desembark

Priority Tendering

Priority MDR timeslots

Private Party

Laundry Service

Guest Services Line

 

I am sure there are other perks that I didn't list.

What else do you want/think you deserve that Carnival isn't offering?

 

Don't forget the little gift!

 

I don't know that it would even necessarily need to be tied to being a certain status, but when it says to "Check back often for offers" and there aren't any, then it kind of gets to be disappointing. I would like to see a reduced deposit special that's not tied to ES. And it could be for anyone. Or bring back the Future Cruise Certificate.

Share this post


Link to post
Share on other sites
And I'd be especially interested to know which of these things are things that the fact that Carnival isn't providing them is prompting Diamond/Platinum passengers to not cruise Carnival.

 

Really none of those things, or lack thereof, for me are making me not as loyal to Carnival anymore. It's rather that I don't perceive it to be as good of a value as it was a few years ago. Used to be no one could come close to Carnival's pricing, now many times it is so similar that I would rather pay a little more and get what I consider to be a better cruise experience.

 

I really enjoy the Guest Services line, having my cabin ready at embarkation, and the little gift. I don't get those things on Celebrity. But I feel they don't provide the price point and atmosphere as they did in the recent past. Do I hate Carnival? No. Do I think they are terrible? No. Will I continue to cruise on them. Sure. As long as I continue to enjoy my cruises. But when it comes down to booking, they will no longer be the only cruise line I check.

Share this post


Link to post
Share on other sites

Hi there

 

I realize that it is somewhat disappointing going to that page on the Carnival site, but that disappointment left me years ago. It was obvious that generally it never changes. I also eventually realized that that is where the casino offers are posted. Since I don't gamble much, the offers I received were not very significant, but I have benefited monetarily. There have been times where the offers were just not worth changing plans, and currently I am just not able to take up the offer.

 

So, from my experience, if you frequent the casino on board, even if you don't gamble much, you will start receiving some offers.

Share this post


Link to post
Share on other sites
Really none of those things, or lack thereof, for me are making me not as loyal to Carnival anymore. It's rather that I don't perceive it to be as good of a value as it was a few years ago. Used to be no one could come close to Carnival's pricing, now many times it is so similar that I would rather pay a little more and get what I consider to be a better cruise experience.

 

I really enjoy the Guest Services line, having my cabin ready at embarkation, and the little gift. I don't get those things on Celebrity. But I feel they don't provide the price point and atmosphere as they did in the recent past. Do I hate Carnival? No. Do I think they are terrible? No. Will I continue to cruise on them. Sure. As long as I continue to enjoy my cruises. But when it comes down to booking, they will no longer be the only cruise line I check.

That about sums up my sentiments as well. Don't dislike them, just not as impressed as I used to be.

Share this post


Link to post
Share on other sites

My family had the same problem. We have cruised Disney and Carnival. With Carnival, we usually would get great offers but this year we didn't get any good deals. So we looked elsewhere for another cruise line to see if they had deals. We live in the middle of Florida literally so any port in Florida is easily accessible for us. We actually looked into MSC Divina. They had great deals and actually pretty ended up being significantly cheaper than Carnival even for a balcony with the Fantastica package which includes alcohol. They also do status match of any other cruise line. Another fun fact was that if your a government employee, like police officer or teacher, they receive 10% off per person. We are leaving for our week long cruise on Saturday and I've heard amazing things about MSC and it's more low key/relaxed than the "fun ships" of Carnival. Don't know if this helps or not. But maybe it's time to try something else.

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites

however let's be real. If Carnival is selling out their boats routinely without special offers... they won't offer special offers.

Share this post


Link to post
Share on other sites

The best offers I see are casino-generated offers. The "bottom two" offers are always the same: two category upgrade and choose your own cabin.

 

Above those two, I usually have "Casino Offer" and "Premier Cruise Casino Offer." These are based on casino play, and are typically the only ones I ever look at.

Share this post


Link to post
Share on other sites
my family had the same problem. We have cruised disney and carnival. With carnival, we usually would get great offers but this year we didn't get any good deals. So we looked elsewhere for another cruise line to see if they had deals. We live in the middle of florida literally so any port in florida is easily accessible for us. We actually looked into msc divina. They had great deals and actually pretty ended up being significantly cheaper than carnival even for a balcony with the fantastica package which includes alcohol. They also do status match of any other cruise line. Another fun fact was that if your a government employee, like police officer or teacher, they receive 10% off per person. We are leaving for our week long cruise on saturday and i've heard amazing things about msc and it's more low key/relaxed than the "fun ships" of carnival. Don't know if this helps or not. But maybe it's time to try something else.

 

Would love to hear about your msc experience. Please come back and give us an update when you return.

 

Sent from my iphone using forums

😎😎😎

Share this post


Link to post
Share on other sites
It's been my and my family's experience that if you currently have a cruise booked you don't get any good offers. It may be different for others, but month after month, year after year this is what I have observed.

 

Could be something to that. The last time I had a good offer was while I was on a cruise with no future cruises booked....looking at 2018 and 2019 now but maybe I'll wait a couple months.

Share this post


Link to post
Share on other sites

I'll play... I'm Platinum and I book cruises now by combination of price and ports. When I was working I also considered dates, but now I can go pretty much any time. :cool:

As long as Carnival keeps prices down and I can go somewhere interesting I'll continue to sail Carnival. But I'm not totally brand loyal, as you can see by my signature.

Share this post


Link to post
Share on other sites
It's been my and my family's experience that if you currently have a cruise booked you don't get any good offers. It may be different for others, but month after month, year after year this is what I have observed.

 

I have nothing book and have never had an offer other than past guest upgrade offer, which is not all that great.

 

I always check, but there is nothing. That said, I don't cruise carnival for the offers. Maybe if I got a good one, I would. I cruise them when I want an inexpensive cruise. And if I have more to spend, I look other places too.

Share this post


Link to post
Share on other sites

It would be nice if they gave discounts for Gold, Plat and Dia. Personally I never look at the regular offers because we always end up with casino offers.

Share this post


Link to post
Share on other sites

The only special offer (aside from the normal two that are always there) was a 2 day cruise from California.

 

Yeah, like I might fly across the country for a two day cruise.

 

The special offers thing IS a joke.

Share this post


Link to post
Share on other sites

I think it depends on when you book... I am gold and booked in January for an August cruise. When I booked I got an upgrade, $50 obc, and my rate was about $20 less per person.

 

I have booked in the past for fall/winter cruises and have got nothing at all.

Share this post


Link to post
Share on other sites
I would ask the Diamond/Plats of the world, what is your expectation? What exactly do you want? I believe it was another thread, one poster claimed that out of 2100 passengers, 1900 were Dias/Plats. I would have never guessed it was close to a majority that are Dias/Plats on a cruise. So if Carnival is sailing full most if not all cruises, so there isn't a need to get people on board, I would like to know from the Dias/Plats out there what should Carnival be giving?

Without looking it up Dias/Plats get:

Priority Boarding

Priority Desembark

Priority Tendering

Priority MDR timeslots

Private Party

Laundry Service

Guest Services Line

 

I am sure there are other perks that I didn't list.

What else do you want/think you deserve that Carnival isn't offering?

But the thing is, according to recent statements by Carnival's chief marketing officer and their VP of partnerships & loyalty, they're looking to concentrate more of their efforts on building loyalty through a genuine like for the product rather than the free perks cruisers get. Not that the perks will ever go away, I don't believe they'd ever attempt that, but there's a cost to keep long-time, loyal cruisers happy when those cruisers base their own loyalty on "What are you going to give me?" So for the higher tiered cruisers to ask for more would only reinforce Carnival's endeavors to cultivate loyalty through an actual enjoyment of the product.

 

It makes sense, in my opinion. Building a relationship with cruisers who aren't so concerned about the freebies not only costs the company less, but also is a more stable foundation, so to speak, to build brand loyalty on. Many who only remain loyal primarily for the free perks either keep asking for more or badmouth the company when something changes that makes them feel less taken care of. It's hard to say what the end result will be, if they are in fact planning to revamp the loyalty system. I don't think they'll turn their back on one group or another. If their goal is to build brand loyalty through a genuinely good product for a good price, then they must continue to put out a good product to keep everyone happy. That benefits everyone, does it not?

Share this post


Link to post
Share on other sites
We actually looked into MSC Divina. They had great deals and actually pretty ended up being significantly cheaper than Carnival even for a balcony with the Fantastica package which includes alcohol. They also do status match of any other cruise line. Another fun fact was that if your a government employee, like police officer or teacher, they receive 10% off per person.
To their credit, Carnival is looking into revamping the loyalty program, in part, to include third-party loyalty programs partnered with Carnival. They're goal is to continue the relationship with its cruisers even when they're not cruising because they recognize, for many, cruises don't come every year. Their chief marketing officer said, "The eventual goal is to enhance the loyalty program to develop partnerships that allow for tier matching or enhancement benefits with partner programs." Granted, the tier matching she speaks of is with partner programs, so I think it's doubtful they'll match someone's status with a competitor's line, but it is something.

 

Carnival offers a reduced price for military, but it only applies to active-duty, reserves, and retired. It appears to leave out regular Veterans in general. The military rate seems to be about equal to the Early Saver rate, which is usually only $20 pp less than Past Guest.

Share this post


Link to post
Share on other sites

The only deals on Carnival are through the casino. With all these half off deposit promotions and $50 deposit promotions Carnival is making a killing on people booking and losing their deposit because they either can't afford the cruise or want to change the date. No need for real sales when people are biting on the fake ones. Every day on my other cruise pages there is at least one post asking when the next reduced deposit is and 3 post complaining about how Carnival "cheated" them because they wanted to change their cruise date and wound up losing their deposit.

 

Sent from my SM-N910P using Tapatalk

Share this post


Link to post
Share on other sites
The only deals on Carnival are through the casino. With all these half off deposit promotions and $50 deposit promotions Carnival is making a killing on people booking and losing their deposit because they either can't afford the cruise or want to change the date. No need for real sales when people are biting on the fake ones. Every day on my other cruise pages there is at least one post asking when the next reduced deposit is and 3 post complaining about how Carnival "cheated" them because they wanted to change their cruise date and wound up losing their deposit.

 

Sent from my SM-N910P using Tapatalk

See a lot of those post here as well.

Share this post


Link to post
Share on other sites

So, if you keep going on Carnival, why would they lower the price since you are willing to pay it?

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites
So, if you keep going on Carnival, why would they lower the price since you are willing to pay it?

 

 

Sent from my iPhone using Forums

 

 

 

Not sure I understand the logic. How is that different than choosing another line (unless it is as some mass exodus).

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites
Not sure I understand the logic. How is that different than choosing another line (unless it is as some mass exodus).

 

 

Sent from my iPhone using Forums

 

 

 

Not sure what you mean. The OP says has been on lots of cruises with Carnival but isn't getting many offers. Seems like Carnival doesn't have much incentive to lower the price if that's the case.

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites
Not sure what you mean. The OP says has been on lots of cruises with Carnival but isn't getting many offers. Seems like Carnival doesn't have much incentive to lower the price if that's the case.

 

 

Sent from my iPhone using Forums

 

 

 

While everything is relative, when you are the value leader, the discounting (or sales) are fewer and farther in between. Unless people leave in droves, if someone decides to try something new, Carnival won't know the difference.

 

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites

Booked on 7 day cruise on the Splendor. Handicap accessible room. Booked almost a year out. We sail in November.

 

2 months ago I received a Casino offer. Called Carnival to see if they had a handicap accessible room in this offer. We had to move one cabin down and received $122 obc for price difference.

By the way we are also booked next November exact same week. So you can get offers when you are booked on one cruise or two cruises.

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites

I'm gold and don't really gamble. They just recently had 50 obc, 2 upgrades, and half off depsoit. The total was cheaper with vipp as well verses no prior number input.

Share this post


Link to post
Share on other sites

What are they supposed to offer you and your 21 past cruises? What would make you happy?

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites
I'm gold and don't really gamble. They just recently had 50 obc, 2 upgrades, and half off depsoit. The total was cheaper with vipp as well verses no prior number input.

 

I had the same offer as you with only one cruise. neener, neener ;p :') :D

Share this post


Link to post
Share on other sites

Just a thought from someone who is just coming back around to cruising - why not offer a BOGO deal at the steakhouse or something similar? Maybe someone really likes it and decides it's worth the extra $ on their next cruise. Or how about a couple free drink cards? Even Southwest gives those out, I have 4 hanging on my bulletin board.

 

I realize $50 in OBC potentially covers these things and others, but the above are perhaps a little different.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Explore the Night. Sweepstakes - Enter now for a chance to win win a free cruise for two with Azamara Club Cruises!
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Community Contests
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×