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Hapag-Lloyd Cruises: Hanseatic nature and Hanseatic inspiration.

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This morning I received from Hapag-Lloyd Cruises a leaflet providing further details on these new ships.

 

The on board language is:

 

Hanseatic nature:

 

German only.

 

Hanseatic inspiration:

 

German and English.

 

Presentations, and service announcements in English provided on all expeditions.

 

Excursions conducted in the two languages.

 

 

Maximum passenger capacity 230 guests, but only 199 on Antarctic cruises.

 

85% balcony cabins and suites with veranda or French balcony.

The glass floored balconies are extendible.

 

Tiered observation deck with mounted telescopes, and observation lounge with180 degree panoramic view.

 

Maiden Voyage:

 

Hanseatic nature: April 2019.

 

Hanseatic inspiration: October 2019.

 

 

 

PREVIEW:

 

The preview for both ships will appear at the end of August 2017.

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Ought to be fantastic. I am hoping that this may be my next go to cruise line, if there are bilingual cruises to suit.

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Ought to be fantastic. I am hoping that this may be my next go to cruise line, if there are bilingual cruises to suit.

 

Notwithstanding the fact that all cruises on the Europa 2 are bilingual, prospective German passengers register an interest in specific cruises when the German language preview brochure is posted on line on the German language website.( www.hl-cruises.de ) every November.

 

The English language preview brochure follows some time later.

 

Full brochures with prices are generally posted online, again on the German website, the following February.

 

One then has a period of grace within which to make a decision on a registered interest cruise.

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Notwithstanding the fact that all cruises on the Europa 2 are bilingual, prospective German passengers register an interest in specific cruises when the German language preview brochure is posted on line on the German language website.( www.hl-cruises.de ) every November.

 

The English language preview brochure follows some time later.

 

Full brochures with prices are generally posted online, again on the German website, the following February.

 

One then has a period of grace within which to make a decision on a registered interest cruise.

 

So, you are saying that German passengers (or German speaking passengers) get a heads up before English speaking passengers. Where is the fairness in that?

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So, you are saying that German passengers (or German speaking passengers) get a heads up before English speaking passengers. Where is the fairness in that?

I don't know anything about Hapag Lloyd, but for the Royal Caribbean cruise to Alaska I have booked for August 2018, we were weeks to see the itinerary in March-April 2017. Some Aussies have joined the cruise and they said that they couldn't see Alaska 2018 itineraries until after May 31.

Apparently, cruise lines release itineraries to different countries at different times. Oh well.

 

Sent from my SM-G920V using Forums mobile app

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So, you are saying that German passengers (or German speaking passengers) get a heads up before English speaking passengers. Where is the fairness in that?

 

The language is German, the itineraries are self evident.

 

One chooses one or more itineraries and registers with Hapag-Lloyd Cruises an interest in a specific category and/or stateroom.

 

Hardly onerous.

 

In any event, one would expect a delay in the translating in to, and proof reading of, an English language brochure.

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I'm not sure why this is an issue of fairness? The US cruise lines don't have all the brochures or websites in other languages at the ready and simultaneously.

The online English website, which most people use now a days, seems to be current,

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H-L may not be the best fit for everybody. Maybe one of the many 'English language only' luxury lines is. They all have their own sub-forum.

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H-L may not be the best fit for everybody. Maybe one of the many 'English language only' luxury lines is. They all have their own sub-forum.

 

You are much too polite.

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Received the Hanseatic Inspiration brochure in English by post yesterday. One or two cruises in 2020 - two and a half years from now - looked interesting. All sold out already! Hopefully it's just people taking options, which might dwindle, so looking to be waitlisted.

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Received the Hanseatic Inspiration brochure in English by post yesterday. One or two cruises in 2020 - two and a half years from now - looked interesting. All sold out already! Hopefully it's just people taking options, which might dwindle, so looking to be waitlisted.

 

In February 2016 I was waitlisted for the Europa 2's Christmas/ New Year 2017 South America cruise.

 

In early December last year my TA received a call from Hapag-Lloyd advising that a vacancy had arisen.

 

Unfortunately, I had made other arrangements.

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Received the Hanseatic Inspiration brochure in English by post yesterday. One or two cruises in 2020 - two and a half years from now - looked interesting. All sold out already! Hopefully it's just people taking options, which might dwindle, so looking to be waitlisted.

 

Same here! I am also hopeful but haven't joined a waitlist - yet. I don't even remember whether it was the Nature or the Inspiration. Brochure is in the paper recycle bin. Rio - Belem was still available, Belem - Iquitos sold out.

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So, you are saying that German passengers (or German speaking passengers) get a heads up before English speaking passengers. Where is the fairness in that?

How is it not fair? They can choose whatever language they like, and you're free to choose whatever language you want to translate their web pages into. They aren't turning anyone down because of their language.

 

 

Every company around the world must not list all their products and services in multiple languages to everyone all the time, and I don't see anything unfair about it.

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Was lucky enough to get an email from my TA saying that a few cabins on the Chicago - Toronto Great Lakes cruise in June 2020 had come up, with options expiring, so managed to bag a junior suite. Really excited. About a dozen cabins now appear available, so quite a lot of people must have given up their options. Quite a few available on the previous Toronto to Chicago leg too.

 

Not quite sure I like the proposed interior colour schemes (all green turquoise and blue) or retro-modern furniture, but looks a lovely ship. Pleased they haven't saddled it with a submarine or fleet of helicopters!

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In February 2016 I was waitlisted for the Europa 2's Christmas/ New Year 2017 South America cruise.

 

In early December last year my TA received a call from Hapag-Lloyd advising that a vacancy had arisen.

 

Unfortunately, I had made other arrangements.

 

For us, had this happened, buying short-notice tickets to South America would have been full price business class, a small fortune from SFO, and enough to pay for another cruise, so we also would have declined.

Unfortunately for most cruises we have to be advance planners, both due to work and for opportunities to get reasonable airfare that is not in moo-class. HL’s small deposit and its policy not requiring full payment until a month before sailing likely leads to many pax booking spots and then cancelling.

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For us, had this happened, buying short-notice tickets to South America would have been full price business class, a small fortune from SFO, and enough to pay for another cruise, so we also would have declined.

Unfortunately for most cruises we have to be advance planners, both due to work and for opportunities to get reasonable airfare that is not in moo-class. HL’s small deposit and its policy not requiring full payment until a month before sailing likely leads to many pax booking spots and then cancelling.

 

As well as the short- notice air fare, there was also the impact on the cruise price of the post Brexit devaluation of Sterling against the Euro.

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Hapag-Lloyd has posted a, German language, video showing the proposed design of the staterooms.

 

 

 

Thanks, that's very helpful. I have to say, they look very wipe clean / functional rather than aspirational. Kind of Blakes Seven meets Travelodge. That said, I am still very excited to be going on the Hanseatic inspiration!

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Thanks, that's very helpful. I have to say, they look very wipe clean / functional rather than aspirational. Kind of Blakes Seven meets Travelodge. That said, I am still very excited to be going on the Hanseatic inspiration!

 

Ah--- Blakes Seven.

 

Servalan rules!

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Cool! Who would have thought that they have the interior done in high priced Norway.

 

It is surprising.

 

One would have thought that they would have used Blohm & Voss, in Hamburg, which carries out the regular refurbishments.

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EV, you and other solos should know there is HL website posting for only a 25% single surcharge for some Antarctica cruises their first season.

 

 

Sent from my iPad using Tapatalk

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It makes sense, as they can only take 199 people on the Antarctic sailings,

So there are plenty of open cabins, they don’t have gambling or sell excursions, so no lost revenue, except for booze and not everyone drinks...

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EV, you and other solos should know there is HL website posting for only a 25% single surcharge for some Antarctica cruises their first season.

 

 

Sent from my iPad using Tapatalk

 

I would imagine that Antarctica would be on most peoples 'bucket list'.

 

As for myself, although I would love to go there, I feel, perhaps incorrectly, that being in my late seventies I am too old for an expedition cruise and all that it entails.

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*Hanseatic Nature has SOLO availability at several levels on Lisbon to Dublin, NAT1902, April 26 to May 5,2019, 9 days* , a few cabins, but the only discount is 5% early booking, so you still pay a big solo surcharge, but the cruise is short so absolute money not too bad.

 

There really is also not much “expeditioning” per se here, ( tenders at some ports) so I think my fitness level can handle it fine, so I decided to try it out as a test of this new ship style with HL and booked a balcony solo just now online ! Awaiting confirmation email.

It is designed just like the Inspiration where I have an option in for 2020 with DH for a suite.

 

 

If I hate the ship style, I will not exercise the option with DH in 2020 on Inspiration, if offered.

 

 

All in for Category 6, Balcony, solo, with the discount and cancellation insurance, Euros 7749 ( there are as of this writing a few cheaper cabins, so grab them if interested!)

 

 

The cruise is in German, ( unlike Inspiration which is bilingual, but does not start cruising till fall 2019), though frontline crew speak English and pre-cruise information plus muster etc and safety announcements are available in English, and most ports are English language too.

 

 

I am excited and curious how this will turn out. Maybe some English speakers will even risk joining me and between crew and my ok German, the “German” only aspect hopefully would not be a huge problem for only-English speakers wanting to check out the new ship style.

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A bit off topic: The USA Today has this interesting article about the Northeast passage. https://www.usatoday.com/story/travel/cruises/2018/09/21/arctic-cruise-northeast-passage-voyages-rare-adventure/1327353002/

It states at the bottom that Silversea will also start offering a Northeast passage cruise. The prices are nearly twice those of HL. I am sure that the Silversea Explorer is a nicer ship than the older Bremen but still - twice the price?

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Hapag-Lloyd has posted a, German language, video showing the current position re the construction of the Hanseatic nature:

 

 

Edited by English Voyager

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No doubt that need to take ads or something for this to happen? In any event, it would be a great thing. Whoever is on the sales team for CC needs to approach them.

There are boards for all sorts of silly stuff. My favorite is “Cruising over 55”.

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4 hours ago, Toryhere said:

Is it time they had a Hapag Lloyd had its own page on CC?

Not only does Cruise Critic block a link to Hapag-Lloyd's English language website, but it has ignored my various e-mails on the subject, so I am not holding my breath waiting for CC to give Hapag-Lloyd it's own dedicated forum.

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It does seem peculiar that CC does not have a dedicated Hapag-Lloyd forum, considering the number of ships that are either currently sailing under the H-L name or are in the works.  It is true that H-L is overwhelmingly a German company with a very small number of English-speaking passengers.    However, there is a dedicated forum for Paul Gauguin Cruises, which has only two ships.  The number of posts on this forum regarding H-L is pretty similar to the number of posts and views on the Paul Gauguin forum.

Perhaps Jacqueline is correct that CC requires a cruise line to make ad purchases in order to have a dedicated forum.   If that is the case, then H-L should determine whether it is in its best interests to do so.  We all recognize that CC is a commercial enterprise which needs to have revenue to continue to operate.   So, if H-L wishes to become more active in the English-speaking market, as it claims to wish to do, it may well be up to H-L to deal with CC, rather than be "banished" to the generic "Luxury Cruising" forum, which many CCers don't even know exists.

Although we have had one fantastic experience on H-L, a Hanseatic adventure in Antarctica, the company is quite difficult for American TA's to deal with.   It appears that H-L has not quite decided whether it wishes to pursue the North American/British market.  Maybe when H-L makes that decision, it will work with CC to create a dedicated CC forum.

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I do think Hapag Lloyd will pay for  ads on CC in view of the fact  usually the ships are sold out years in advance.

Exception made maybe for Suez canal without any port or crossings

On the other side when a ship especially the ms  Europa 2 is in a non German port ( UK Belgium Netherlands ) quite some port functions are done for press and TA.

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