Clarea Posted August 31, 2019 #601 Share Posted August 31, 2019 1 minute ago, MaskedTurtle said: There are too many pages to scroll through, so, sorry if this has been asked. How close to a cruise sail date can we have access to the booking on the app? My sailing is January 13, 2020 and the app tells me I can't look into the reservation until closer to departure. Various things turn up at different times, but I thought I read that you can check-in at 90 days prior, so it must be somewhat functional then. 1 Link to post Share on other sites
MaskedTurtle Posted August 31, 2019 #602 Share Posted August 31, 2019 Just now, Biker19 said: Around final payment time. Thanks. Link to post Share on other sites
RCCL Fan Posted September 10, 2019 #603 Share Posted September 10, 2019 Is there a schedule out there for when the ships which don't have the app might get it? Seems like it's been a while and several ships are still "app-less" 1 Link to post Share on other sites
Clarea Posted September 10, 2019 #604 Share Posted September 10, 2019 2 minutes ago, RCCL Fan said: Is there a schedule out there for when the ships which don't have the app might get it? Seems like it's been a while and several ships are still "app-less" No schedule has been publicly released by the cruise line. Link to post Share on other sites
maxxboy Posted September 10, 2019 #605 Share Posted September 10, 2019 I read a review of the Symphony that the app was not always correct on some things. Is there anyone here recently on Symphony that can share their experience with the app during their cruise? Link to post Share on other sites
Oki Nu Waaka Posted September 10, 2019 #606 Share Posted September 10, 2019 We're on Anthem on Thursday, 9/12, and wondering if the App will be up and running for guest-to-guest communications (text or voice)? Link to post Share on other sites
Clarea Posted September 10, 2019 #607 Share Posted September 10, 2019 20 minutes ago, Oki Nu Waaka said: We're on Anthem on Thursday, 9/12, and wondering if the App will be up and running for guest-to-guest communications (text or voice)? Unknown, at last report there was no chat on Anthem. Link to post Share on other sites
Oki Nu Waaka Posted September 10, 2019 #608 Share Posted September 10, 2019 1 hour ago, Host Clarea said: Unknown, at last report there was no chat on Anthem. Thanks . . . disappointing, the app itself seems cool and that would have been super! Link to post Share on other sites
K1200S Posted September 12, 2019 #609 Share Posted September 12, 2019 I have installed and uninstalled the Royal app several times. No matter what it does not show my calendar for my up coming cruise. Friends I am sailing with see their calendars. I am on an iPhone 7 if that makes a difference. The app has a message ‘Unable to display reservations and folio’. It directs me to contact RCI for assistance with my account. Anybody have any ideas? Link to post Share on other sites
5thgirl Posted September 12, 2019 #610 Share Posted September 12, 2019 I just used this myself on my recent sailing, My experience is that the app has about 85-90% up to date info at any given time. I've tried logging out and then logging back in, which worked sometimes. I just found it to be hit or miss and sometimes I'd randomly see my calendar pop up suddenly. Good luck. I hope it wakes up for you soon, lol. Link to post Share on other sites
sellwingri Posted September 12, 2019 #611 Share Posted September 12, 2019 It’s great that Anthem was added but it changes every day. Our November cruise is 7 days but the menu is often for an 8 day cruise, with lobster on day 7. Maybe it’ll stabilize as we get closer to our sail date. Link to post Share on other sites
Clarea Posted September 12, 2019 #612 Share Posted September 12, 2019 11 minutes ago, sellwingri said: It’s great that Anthem was added but it changes every day. Our November cruise is 7 days but the menu is often for an 8 day cruise, with lobster on day 7. Maybe it’ll stabilize as we get closer to our sail date. I find it facinating that Royal can find a way to mess up every single IT project. 1 Link to post Share on other sites
K1200S Posted September 12, 2019 #613 Share Posted September 12, 2019 7 hours ago, Host Clarea said: I find it facinating that Royal can find a way to mess up every single IT project. Makes me wonder how much testing if any they do before making it live. Link to post Share on other sites
atush Posted September 13, 2019 #614 Share Posted September 13, 2019 I just want to know when they are adding Explorer. Sure would help me. Link to post Share on other sites
Clarea Posted September 13, 2019 #615 Share Posted September 13, 2019 2 minutes ago, atush said: I just want to know when they are adding Explorer. Sure would help me. Unfortunately, Royal has not publicly released that info. Link to post Share on other sites
soremekun Posted September 17, 2019 #616 Share Posted September 17, 2019 Android app updated to 1.21.0 Link to post Share on other sites
Clarea Posted September 17, 2019 #617 Share Posted September 17, 2019 10 minutes ago, soremekun said: Android app updated to 1.21.0 Any new ships or chat capability? Link to post Share on other sites
soremekun Posted September 17, 2019 #618 Share Posted September 17, 2019 2 minutes ago, Host Clarea said: Any new ships or chat capability? Unfortunately no. I checked. I'm trying to find out what is different. I'm going to continue to look around and will post if I find something. Link to post Share on other sites
Clarea Posted September 17, 2019 #619 Share Posted September 17, 2019 13 minutes ago, soremekun said: Unfortunately no. I checked. I'm trying to find out what is different. I'm going to continue to look around and will post if I find something. Could just be bug fixes, hopefully. Link to post Share on other sites
Biker19 Posted September 17, 2019 #620 Share Posted September 17, 2019 (edited) 15 hours ago, Host Clarea said: Any new ships or chat capability? I'm betting Ovation this Friday as she takes off for Hawaii (and with that pulling the plug for good on Royal IQ). Biker, who was pleasantly surprised on how well the app worked and how accurate the info was on the past Adventure sailing. Edited September 17, 2019 by Biker19 Link to post Share on other sites
FLACRUISER99 Posted September 18, 2019 #621 Share Posted September 18, 2019 (edited) On 9/16/2019 at 9:07 PM, Host Clarea said: Any new ships or chat capability? I don't know if you know this but the Allure has chat. Edited September 18, 2019 by FLACRUISER99 Link to post Share on other sites
Don&Deb1976 Posted September 18, 2019 #622 Share Posted September 18, 2019 When I put in my information in the Link a cruise screen in the app it says "Sorry, we hit a snag. We're unable to complete your request. Please try again later." We are on Adventure beginning Nov. 17th. I have tried to enter it several times with the same result. Any ideas? Link to post Share on other sites
Clarea Posted September 18, 2019 #623 Share Posted September 18, 2019 38 minutes ago, Don&Deb1976 said: When I put in my information in the Link a cruise screen in the app it says "Sorry, we hit a snag. We're unable to complete your request. Please try again later." We are on Adventure beginning Nov. 17th. I have tried to enter it several times with the same result. Any ideas? If deleting and adding the app again does not work, you may have to ask the IT support person onboard. Link to post Share on other sites
Don&Deb1976 Posted September 18, 2019 #624 Share Posted September 18, 2019 I deleted and reloaded the app and that did work. Thanks! Link to post Share on other sites
Biker19 Posted September 18, 2019 #625 Share Posted September 18, 2019 1.21.0 also available on iOS. Link to post Share on other sites
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