Jump to content

Recommended Posts

1 minute ago, MaskedTurtle said:

There are too many pages to scroll through, so, sorry if this has been asked.  How close to a cruise sail date can we have access to the booking on the app?  My sailing is January 13, 2020 and the app tells me I can't look into the reservation until closer to departure.

 

Various things turn up at different times, but I thought I read that you can check-in at 90 days prior, so it must be somewhat functional then.

Link to post
Share on other sites
  • 2 weeks later...
2 minutes ago, RCCL Fan said:

Is there a schedule out there for when the ships which don't have the app might get it?   Seems like it's been a while and several ships are still "app-less"

 

No schedule has been publicly released by the cruise line.

Link to post
Share on other sites
20 minutes ago, Oki Nu Waaka said:

We're on Anthem on Thursday, 9/12, and wondering if the App will be up and running for guest-to-guest communications (text or voice)?

 

Unknown, at last report there was no chat on Anthem.

Link to post
Share on other sites

I have installed and uninstalled the Royal app several times.  No matter what it does not show my calendar for my up coming cruise.  Friends I am sailing with see their calendars.  I am on an iPhone 7 if that makes a difference.  The app has a message ‘Unable to display reservations and folio’. It directs me to contact RCI for assistance with my account. Anybody have any ideas?

Link to post
Share on other sites

I just used this myself on my recent sailing, My experience is that the app has about 85-90% up to date info at any given time. I've tried logging out and then logging back in, which worked sometimes. I just found it to be hit or miss and sometimes I'd randomly see my calendar pop up suddenly. Good luck. I hope it wakes up for you soon, lol.

Link to post
Share on other sites
11 minutes ago, sellwingri said:

It’s great that Anthem was added but it changes every day.  Our November cruise is 7 days but the menu is often for an 8 day cruise, with lobster on day 7.  Maybe it’ll stabilize as we get closer to our sail date.

 

I find it facinating that Royal can find a way to mess up every single IT project.

Link to post
Share on other sites
13 minutes ago, soremekun said:

Unfortunately no.  I checked.  I'm trying to find out what is different.  I'm going to continue to look around and will post if I find something. 

 

Could just be bug fixes, hopefully.

Link to post
Share on other sites
15 hours ago, Host Clarea said:

Any new ships or chat capability?

I'm betting Ovation this Friday as she takes off for Hawaii (and with that pulling the plug for good on Royal IQ).

 

Biker, who was pleasantly surprised on how well the app worked and how accurate the info was on the past Adventure sailing.

Edited by Biker19
Link to post
Share on other sites

When I put in my information in the Link a cruise screen in the app it says "Sorry, we hit a snag.  We're unable to complete your request.  Please try again later."  We are on Adventure beginning Nov. 17th.  I have tried to enter it several times with the same result.  Any ideas?

Link to post
Share on other sites
38 minutes ago, Don&Deb1976 said:

When I put in my information in the Link a cruise screen in the app it says "Sorry, we hit a snag.  We're unable to complete your request.  Please try again later."  We are on Adventure beginning Nov. 17th.  I have tried to enter it several times with the same result.  Any ideas?

 

If deleting and adding the app again does not work, you may have to ask the IT support person onboard.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with Alberto Aliberti, President of Atlas Ocean Voyages
      • SPECIAL EVENT: Q&A with RiverCruising, the River Cruise Experts
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...