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chrome safari not showing boards - blank page only

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I know, I have reported this under glitches and bugs but so far there are only about 10 posts. Anyone else on day 3 of Safari or Chrome only giving blank pages on the boards here?

 

NO response from CC on that page so far. IE works.

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I am using Chrome. Just checked Safari and it is working fine.

 

Might be something specific on your computer. Post all the details of your system.. computer, versions of each browser, OS version, etc.

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I know, I have reported this under glitches and bugs but so far there are only about 10 posts. Anyone else on day 3 of Safari or Chrome only giving blank pages on the boards here?

 

NO response from CC on that page so far. IE works.

Clear Chrome cookies \ cache..... then try again

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I know, I have reported this under glitches and bugs but so far there are only about 10 posts. Anyone else on day 3 of Safari or Chrome only giving blank pages on the boards here?

 

NO response from CC on that page so far. IE works.

 

I use Safari on my ipad and haven't had any problems with CC.

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I was getting the blank page at work Friday but it worked on my phone. I didn't try IE but will if it continues tomorrow. Wasted to much time on breaks trying to get it to work.

At least I know it wasn't just me!

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I am using Chrome. Just checked Safari and it is working fine.

 

Might be something specific on your computer. Post all the details of your system.. computer, versions of each browser, OS version, etc.

 

Thanks. Two different computers same problem. Those of us that reported it on the glitches page all started the same time.

 

I'll look into details of OS etc.

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Clear Chrome cookies \ cache..... then try again

 

Thanks - I did that the other day on both computers and no luck.

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Thanks all for the help. I just wanted to make sure it wasn't just me.

 

I did clear cache and cookies with no luck the other day and again today.

 

I'll reach out to the younger generation when I get back home later today to see if they can fix it.

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I thought I was crazy, I have the same problem using firefox. I get a blank page. I can access using internet explorer.

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Looks like you need to update your Chrome. Go to Help ....

 

It's Ver. 61 now, and I can see the pages.

 

As for the other browsers, maybe you need to update?

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Looks like you need to update your Chrome. Go to Help ....

 

It's Ver. 61 now, and I can see the pages.

 

As for the other browsers, maybe you need to update?

Updated chrome and cleared cache and still same issue..

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Safari not working on my iPad. Anyone know of a fix? Downloaded CC Forum from the App Store in order to see the boards.

 

 

Sent from my iPad using Forums

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Safari not working on my iPad. Anyone know of a fix? Downloaded CC Forum from the App Store in order to see the boards.

 

 

Sent from my iPad using Forums

 

 

 

I too get the blank boards page on my iPhone. PC works fine. I also am now using the CC Forum App on my phone.

 

Hopefully CC can figure out a fix but it has been 4 months since they told me they were working on the problem of no notifications on subscribed threads.

 

 

Sent from my iPhone using Forums

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Looks like you need to update your Chrome. Go to Help ....

 

It's Ver. 61 now, and I can see the pages.

 

As for the other browsers, maybe you need to update?

 

Update to 61 no luck.

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Update to 61 no luck.

Hello, Dex ... ;p It might be related to browser extensions and/or add-on for Chrome ?? Try to load webpages using the Incognito Mode (new window) to see if it make any difference ... could be your choice of default "Search" engine.

 

Temporary disabled all extensions & add-on, try again & re-enable them one by one to see, could be one of the anti-virus or ad-blocker, etc. (Flash doesn't run on Chrome so that's not it, maybe Java scripts ??)

 

Are you connected wirelessly (firewall/router ports ??) - any difference if you can connect the same device/PC or Mac hardware via hard-wiring (ethernet) ? Install a clean & fresh Firefox browsers, move/import your bookmarks, etc. and see if that helped or do anything difference.

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I know, I have reported this under glitches and bugs but so far there are only about 10 posts. Anyone else on day 3 of Safari or Chrome only giving blank pages on the boards here?

 

NO response from CC on that page so far. IE works.

 

Win 10 on a laptop... same issue here. I updated chrome and cleared all cashe etc. I opened a new window incognito- ctrl shift n typed in boards.cruisecritic.com and it works. I also have a guest acct on laptop... no issues using that account... gonna figure it out.

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The typical clear history did not work... But... in the address bar when you connect to cruisecritic you have the https: in fron t of the site name.... when you go to the boards look at the address bar.. you see an i with a circle around it. I click on the i symbol and get a pop up. it says cookies with the number is use... it is clickable, so I did. Then I clear those cookies and now it works.

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I know, I have reported this under glitches and bugs but so far there are only about 10 posts. Anyone else on day 3 of Safari or Chrome only giving blank pages on the boards here?

 

NO response from CC on that page so far. IE works.

 

The RCCL forum also has a (short) thread about this. IslandLady posted that she DID get a response from CC Tech Support, and that she had to go into Advanced Settings in Chrome to clear the CC cookies individually.

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The typical clear history did not work... But... in the address bar when you connect to cruisecritic you have the https: in fron t of the site name.... when you go to the boards look at the address bar.. you see an i with a circle around it. I click on the i symbol and get a pop up. it says cookies with the number is use... it is clickable, so I did. Then I clear those cookies and now it works.

 

I just tried this and it worked! Thanks grhoney!!!

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There are several reasons Chrome can display a blank page. It is always related to Chrome, even if it is only on one site. You can Google "Chrome blank pages" and get (about) 9 different things that can cause it. Some have complex solutions.

 

Clearing cookies on the site can sometimes work and clicking the little icon in the address bar (the "i" notification) and clicking the link for the cookies in use, then clicking the "Remove" button sometimes works.

 

If that doesn't work, then you can go through different scenarios to clear out Chrome's cache, delete the profile, etc. But the easiest thing to do is to go to "Add / Remove Programs" and uninstall Chrome. Then, use Firefox or the default Microsoft browser (IE or Edge) to download and reinstall Chrome. In most cases you'll find all your old settings and preferences in place and it will work.

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Hello, Dex ... ;p It might be related to browser extensions and/or add-on for Chrome ?? Try to load webpages using the Incognito Mode (new window) to see if it make any difference ... could be your choice of default "Search" engine.

 

Temporary disabled all extensions & add-on, try again & re-enable them one by one to see, could be one of the anti-virus or ad-blocker, etc. (Flash doesn't run on Chrome so that's not it, maybe Java scripts ??)

 

Are you connected wirelessly (firewall/router ports ??) - any difference if you can connect the same device/PC or Mac hardware via hard-wiring (ethernet) ? Install a clean & fresh Firefox browsers, move/import your bookmarks, etc. and see if that helped or do anything difference.

 

Hi MKing - it took you long enough to show up :).

 

The tech support finally showed up on the glitches forum to our problem.

 

I had to go into "settings" "advanced settings" and clear cookies from the beginning of time.

 

That obviously causes other loss of things but I'm back onto chrome.

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The RCCL forum also has a (short) thread about this. IslandLady posted that she DID get a response from CC Tech Support, and that she had to go into Advanced Settings in Chrome to clear the CC cookies individually.

 

Yes, tech support showed up today. Went to settings, advanced settings, clear cookies from beginning of time and it now works.

 

Thanks all.

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Hi MKing - it took you long enough to show up :). The tech support finally showed up on the glitches ... had to go into "settings" "advanced settings" and clear cookies from the beginning of time ... obviously causes other loss of things but I'm back onto chrome.
Ha, LOL - was giving others a chance to come up with a solution ... now, what about Safari ?? - is that on a Mac or iPad? This is an issue on CC's end ? - they are planning a new makeover of the entire website and that's going to be fun for those less tech inclined. Or, run Tapatalk and/or Forum apps to access CC on the go. Regardless, those cookies aren't good for eating but intended to track our browsing histories & pinging the advertisers ... are you running AdBlock & Disconnect as browser extension on Chrome, give it a try. Not running Internet Explorer or Edge on Windows at all ??

 

Been busy on my hobby bench - prep/work on setting up 3 Dell PC's to either dual-boot or run virtual box with legacy OS since a client needed it run her dot-matrix printer for accounting & especially AP checks.

 

My other fallback when Windows OS are staging slowdown or protest, flip on a backup Dell running Linux OS ... don't like running Chrome with it but Firefox browser is a joy, easy to tweak & a heck less tracking = not as intrusive. A portable Linux is loaded on a 16gb USB stick, configured to pretty much run on just about anything "modern" from the last 10 to 15 years, more or less a Chromebook if the HDD or SSD failed ... going off-topic slightly.

 

Meanwhile, almost time to get out the rollerboard - getting closer to the 30+ days mark & got a fairly big Roll Call going on our BA run (plus, a few more checked in but probably skipping & doing the BTS tour instead, unless they work out the overlapping schedule conflict) ... gotta keep our eyes on "Maria" forecast track, as storms don't listen to the weather experts & has a mind of its own to stall, turn & do nasty things.

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Ha, LOL - was giving others a chance to come up with a solution ... now, what about Safari ?? - is that on a Mac or iPad? This is an issue on CC's end ? - they are planning a new makeover of the entire website and that's going to be fun for those less tech inclined. Or, run Tapatalk and/or Forum apps to access CC on the go. Regardless, those cookies aren't good for eating but intended to track our browsing histories & pinging the advertisers ... are you running AdBlock & Disconnect as browser extension on Chrome, give it a try. Not running Internet Explorer or Edge on Windows at all ??

 

Been busy on my hobby bench - prep/work on setting up 3 Dell PC's to either dual-boot or run virtual box with legacy OS since a client needed it run her dot-matrix printer for accounting & especially AP checks.

 

My other fallback when Windows OS are staging slowdown or protest, flip on a backup Dell running Linux OS ... don't like running Chrome with it but Firefox browser is a joy, easy to tweak & a heck less tracking = not as intrusive. A portable Linux is loaded on a 16gb USB stick, configured to pretty much run on just about anything "modern" from the last 10 to 15 years, more or less a Chromebook if the HDD or SSD failed ... going off-topic slightly.

 

Meanwhile, almost time to get out the rollerboard - getting closer to the 30+ days mark & got a fairly big Roll Call going on our BA run (plus, a few more checked in but probably skipping & doing the BTS tour instead, unless they work out the overlapping schedule conflict) ... gotta keep our eyes on "Maria" forecast track, as storms don't listen to the weather experts & has a mind of its own to stall, turn & do nasty things.

 

 

 

All that tech talk is fine for you techies which I am not. I rely on Safari on my IPad which still gets a blank page, though it works on my iPhone. Any clue on Safari?

 

 

Sent from my iPad using Forums

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All that tech talk is fine for you techies which I am not. I rely on Safari on my IPad which still gets a blank page, though it works on my iPhone. Any clue on Safari?

Sent from my iPad using Forums

Accessing CC on Safari browser is fine on our iPad 3 and iPad mini, running iOS 9.3.5. Are you logged into CC, try logging out, power down & reboot the iPad, check to see if you still get a blank page on CC (and what about other popular news or shopping sites ??) and repeat after logging into CC - any difference.

 

Or, is that with the Forum app being used ??

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Accessing CC on Safari browser is fine on our iPad 3 and iPad mini, running iOS 9.3.5. Are you logged into CC, try logging out, power down & reboot the iPad, check to see if you still get a blank page on CC (and what about other popular news or shopping sites ??) and repeat after logging into CC - any difference.

 

 

 

Or, is that with the Forum app being used ??

 

 

 

I am using iOS 9.3.5. Logged out of CC and rebooted iPad. Brought up CC and tried to access boards both before and after signing in to no avail. Communicating here on the CC Forum app. Perplexing since it works fine up until about a week or so ago. Emailed CC and got automated reply that I'd get feedback to my email in the order of which it was received..... Riiiigghhttt....

 

 

Sent from my iPad using Forums

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Same thing happened starting about a week ago on my phone. It was driving me nuts! I got rid of every cookie and am back in business. I did finally download tapatalk and that is pretty user friendly!

 

Are you able to clear your cookies on the ipad?

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I am using ... Perplexing since it works fine up until about a week or so ago. Emailed CC and got automated reply that I'd get feedback to my email in the order of which it was received..... Riiiigghhttt.Sent from my iPad using Forums
Is your CC Forums App updated to v5.4.54 like mine? Open fine on my "mini" but it's not happy trying to type a quick reply - very sluggish - editing on the desktop. Could be bad programming/embedded codes in the App - just my 2 cents worth, as it need to be both iOS & Android friendly.

 

Suggestion - download, install & use Tapatalk - I use across both platform & love its easy picture unloading when on a cruise ... to give you an option.

 

Sent from my iPad mini Forums

Edited by mking8288

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I am using iOS 9.3.5. Logged out of CC and rebooted iPad. Brought up CC and tried to access boards both before and after signing in to no avail. Communicating here on the CC Forum app. Perplexing since it works fine up until about a week or so ago.

I was getting the blank page with Safari on my phone. Just cleared all history (cached pages). Then pulled up cruisecritic.com in a new page and logged in. It works fine now.

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All that tech talk is fine for you techies which I am not. I rely on Safari on my IPad which still gets a blank page, though it works on my iPhone. Any clue on Safari?

 

Safari can be more difficult as sometimes you have to find the preferences file and trash it. But you can try these steps first: http://www.macworld.co.uk/how-to/mac-software/how-clear-safaris-cache-history-on-mac-3496193/

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Sweet... Cleared cache and cookies and now seems to be working well. Thanks to all you smart CC folks!

 

Yesterday I had both working in Chrome. So far today I had to clear everything again on one and haven't tired the other.

 

New look for CC as well. One huge annoyance is if you have mouse move near the "Research" area at the top it moves your page all the way to the top.

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