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First time in a Suite - Harmony of the Seas


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I found myself in a similar situation when we took our first cruise in a suite on Oasis a couple of years ago. As newbies we didn't make the most of the status so here are the lessons learnt. I appreciate that Harmony may be a little different but our experience on Oasis might still be helpful.

 

Embarkation Day

+++++++++++++

 

When you arrive at the terminal, look out for a special entrance for suite guests. If the terminal entrance is busy then this is the way to avoid the crowds getting into the building. The person at the door will direct you to the appropriate check-in line.

 

We went straight to suite lounge and were a little a confused because we seemed to be blanked by the servers plus we weren't sure whether they served the complementary drinks that time of day on embarkation (11:00am).

 

Our experience is that servers do not serve drinks (only do this in the happy hour). Drinks are available at the bar and are complementary.

 

Bottled Water

++++++++++

 

Bottled water is complementary and available from the suite lounge bar. This wasn't clear to us.

 

Coastal Kitchen

++++++++++++

 

Great place to eat for breakfast, lunch and dinner. However, we had a couple of people in our group who are vegetarians and the menu is limited. If you have a word with the restaurant manager then if the menu doesn't appeal or if you have special dietary requirements, they can get food served from the main dinning room.

 

Restaurant can get busy so good to book slots in advance. You can always cancel or change them if you change your mind.

 

Main Dinning Room

+++++++++++++++

 

There is a special desk for suite guests so no need to reserve a table or join either line. It is a great perk and although Coastal Kitchen is great, does no harm to check out alternative venues.

 

Shows

+++++

 

With the exception of Comedy Club, there is no need to book your shows. Plus you will have access to the reserved seating.

 

Disembarkation

++++++++++++

 

The concierges will arrange special escorted disembarkation not only on the last day but also at port stops where it is likely to be chaotic. Worth looking out for these as you can avoid the crowds and the rush to get off the ship.

 

Concierge

++++++++

 

Get to know the concierges in the suite lounge. They can be really helpful in resolving problems as well as offering guidance.

 

Next Cruise Bookings

++++++++++++++++++++++++

 

Useful to ask about pricing and itineraries even if you are not planning to book your next cruise.

 

Next cruise salesperson will set up shop in the suite lounge so no need to line up at the main Next Cruise desk.

 

Meet and Greet Event

+++++++++++++++++

 

They will organise some kind of meet and greet event for suite guests. Great chance to meet and chat with the officers so highly recommended.

 

After our first cruise in a suite on Oasis, we did a subsequent one on Allure and got a lot more out of the experience with lessons learnt. I have stayed in the CLS and it is amazing.

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WOW! Thank you so much....this was very helpful!

 

I found myself in a similar situation when we took our first cruise in a suite on Oasis a couple of years ago. As newbies we didn't make the most of the status so here are the lessons learnt. I appreciate that Harmony may be a little different but our experience on Oasis might still be helpful.

 

Embarkation Day

+++++++++++++

 

When you arrive at the terminal, look out for a special entrance for suite guests. If the terminal entrance is busy then this is the way to avoid the crowds getting into the building. The person at the door will direct you to the appropriate check-in line.

 

We went straight to suite lounge and were a little a confused because we seemed to be blanked by the servers plus we weren't sure whether they served the complementary drinks that time of day on embarkation (11:00am).

 

Our experience is that servers do not serve drinks (only do this in the happy hour). Drinks are available at the bar and are complementary.

 

Bottled Water

++++++++++

 

Bottled water is complementary and available from the suite lounge bar. This wasn't clear to us.

 

Coastal Kitchen

++++++++++++

 

Great place to eat for breakfast, lunch and dinner. However, we had a couple of people in our group who are vegetarians and the menu is limited. If you have a word with the restaurant manager then if the menu doesn't appeal or if you have special dietary requirements, they can get food served from the main dinning room.

 

Restaurant can get busy so good to book slots in advance. You can always cancel or change them if you change your mind.

 

Main Dinning Room

+++++++++++++++

 

There is a special desk for suite guests so no need to reserve a table or join either line. It is a great perk and although Coastal Kitchen is great, does no harm to check out alternative venues.

 

Shows

+++++

 

With the exception of Comedy Club, there is no need to book your shows. Plus you will have access to the reserved seating.

 

Disembarkation

++++++++++++

 

The concierges will arrange special escorted disembarkation not only on the last day but also at port stops where it is likely to be chaotic. Worth looking out for these as you can avoid the crowds and the rush to get off the ship.

 

Concierge

++++++++

 

Get to know the concierges in the suite lounge. They can be really helpful in resolving problems as well as offering guidance.

 

Next Cruise Bookings

++++++++++++++++++++++++

 

Useful to ask about pricing and itineraries even if you are not planning to book your next cruise.

 

Next cruise salesperson will set up shop in the suite lounge so no need to line up at the main Next Cruise desk.

 

Meet and Greet Event

+++++++++++++++++

 

They will organise some kind of meet and greet event for suite guests. Great chance to meet and chat with the officers so highly recommended.

 

After our first cruise in a suite on Oasis, we did a subsequent one on Allure and got a lot more out of the experience with lessons learnt. I have stayed in the CLS and it is amazing.

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I found myself in a similar situation when we took our first cruise in a suite on Oasis a couple of years ago. As newbies we didn't make the most of the status so here are the lessons learnt. I appreciate that Harmony may be a little different but our experience on Oasis might still be helpful.

 

Embarkation Day

+++++++++++++

 

When you arrive at the terminal, look out for a special entrance for suite guests. If the terminal entrance is busy then this is the way to avoid the crowds getting into the building. The person at the door will direct you to the appropriate check-in line.

 

We went straight to suite lounge and were a little a confused because we seemed to be blanked by the servers plus we weren't sure whether they served the complementary drinks that time of day on embarkation (11:00am).

 

Our experience is that servers do not serve drinks (only do this in the happy hour). Drinks are available at the bar and are complementary.

 

Bottled Water

++++++++++

 

Bottled water is complementary and available from the suite lounge bar. This wasn't clear to us.

 

Coastal Kitchen

++++++++++++

 

Great place to eat for breakfast, lunch and dinner. However, we had a couple of people in our group who are vegetarians and the menu is limited. If you have a word with the restaurant manager then if the menu doesn't appeal or if you have special dietary requirements, they can get food served from the main dinning room.

 

Restaurant can get busy so good to book slots in advance. You can always cancel or change them if you change your mind.

 

Main Dinning Room

+++++++++++++++

 

There is a special desk for suite guests so no need to reserve a table or join either line. It is a great perk and although Coastal Kitchen is great, does no harm to check out alternative venues.

 

Shows

+++++

 

With the exception of Comedy Club, there is no need to book your shows. Plus you will have access to the reserved seating.

 

Disembarkation

++++++++++++

 

The concierges will arrange special escorted disembarkation not only on the last day but also at port stops where it is likely to be chaotic. Worth looking out for these as you can avoid the crowds and the rush to get off the ship.

 

Concierge

++++++++

 

Get to know the concierges in the suite lounge. They can be really helpful in resolving problems as well as offering guidance.

 

Next Cruise Bookings

++++++++++++++++++++++++

 

Useful to ask about pricing and itineraries even if you are not planning to book your next cruise.

 

Next cruise salesperson will set up shop in the suite lounge so no need to line up at the main Next Cruise desk.

 

Meet and Greet Event

+++++++++++++++++

 

They will organise some kind of meet and greet event for suite guests. Great chance to meet and chat with the officers so highly recommended.

 

After our first cruise in a suite on Oasis, we did a subsequent one on Allure and got a lot more out of the experience with lessons learnt. I have stayed in the CLS and it is amazing.

 

*****

 

Thank you! very helpful answer, I have been to a suite in RC a few times and still learned for your answer.

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We are on the Harmony of the Seas right now in a 2 bedroom Aqua Theatre Suite!!! It's a Royal Suite Class and I think your benefits may be different but I can tell you it's AMAZING!!!! We have our own Genie, Daniel and he is excellent. The internet is wonderful, no worry about how much time you are on it. Our fridge is stocked with everything we want. We have never eaten in the dining room or the buffet. It's specialty restaurants every night. Central Park 150 and Chops were amazing. We went for lunch to Izumi and the bill would have been $252.00 for four of us. It was zeroed out, no charge for us! There are five of us in this room and it's awesome!!!! The entertainment has been fantastic!

 

Enjoy your suite experience! It's so much fun!!!!!

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We are on the Harmony of the Seas right now in a 2 bedroom Aqua Theatre Suite!!! It's a Royal Suite Class and I think your benefits may be different but I can tell you it's AMAZING!!!! We have our own Genie, Daniel and he is excellent. The internet is wonderful, no worry about how much time you are on it. Our fridge is stocked with everything we want. We have never eaten in the dining room or the buffet. It's specialty restaurants every night. Central Park 150 and Chops were amazing. We went for lunch to Izumi and the bill would have been $252.00 for four of us. It was zeroed out, no charge for us! There are five of us in this room and it's awesome!!!! The entertainment has been fantastic!

 

Enjoy your suite experience! It's so much fun!!!!!

 

That's a Star Class suite. CLS is a Sky Class suite. no Genie, No complimentary specialty dining outside of Coastal Kitchen, no free drink package or mini-bar, no cut the line perks at flowrider etc.

 

You will have access to suite lounge, coastal kitchen, suite concierge, reserved seating at all entertainment venues sans comedy club, priority embarkation, disembarkation, etc. Still a lot of perks and a good experience.

 

Beware, once you dip your toes in the suite waters it's impossible to go back.

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Still so many awesome perks... we're so excited! I think complimentary wifi is also an added perk :) We've done NCL Haven and we were totally spoiled, but I think this experience is going to be even better.

 

That's a Star Class suite. CLS is a Sky Class suite. no Genie, No complimentary specialty dining outside of Coastal Kitchen, no free drink package or mini-bar, no cut the line perks at flowrider etc.

 

You will have access to suite lounge, coastal kitchen, suite concierge, reserved seating at all entertainment venues sans comedy club, priority embarkation, disembarkation, etc. Still a lot of perks and a good experience.

 

Beware, once you dip your toes in the suite waters it's impossible to go back.

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Do you access it from the main pool deck?

on Harmony, the Suite Sun Deck is on deck 17 forward. Access via stairs from deck 16. Main pool deck is 15. If you look at deck plans you can see where it is.

 

bobj

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All drinks are complimentary at designated cocktail time, usually 5 Pm-8:30 PM. Only wine, beer and soda are complimentary 11 AM-11 PM. These may be taken out of the lounge.

 

 

Is this the same if you are staying in a royal family suite? Do you know if bottled water is complimentary? Trying to figure out if it’s worth getting bottles delivered to our cabin for our kids.

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The 4 bedroom Royal Family Suite is a Star Class Suite. It includes almost everything; WiFi, Specialty restaurants, Ultimate Drink package. You can ask your Genie to stock your mini-bar with water, sodas, juices and beer.

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Who are the SL Concierge on Harmony right now

 

?

We are on the Harmony of the Seas right now in a 2 bedroom Aqua Theatre Suite!!! It's a Royal Suite Class and I think your benefits may be different but I can tell you it's AMAZING!!!! We have our own Genie, Daniel and he is excellent. The internet is wonderful, no worry about how much time you are on it. Our fridge is stocked with everything we want. We have never eaten in the dining room or the buffet. It's specialty restaurants every night. Central Park 150 and Chops were amazing. We went for lunch to Izumi and the bill would have been $252.00 for four of us. It was zeroed out, no charge for us! There are five of us in this room and it's awesome!!!! The entertainment has been fantastic!

 

Enjoy your suite experience! It's so much fun!!!!!

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The 4 bedroom Royal Family Suite is a Star Class Suite. It includes almost everything; WiFi, Specialty restaurants, Ultimate Drink package. You can ask your Genie to stock your mini-bar with water, sodas, juices and beer.

 

Our Genie asked what we wanted. We have Evian, Pellegrino, lots of pop, and Stella for beer. We ran out of beer and they brought it right up. We had champagne on ice for sail away and still have two bottles of red wine we haven't even opened and we are on day 5! Evian comes in small and large bottles. You will get everything you need or want in a Royal Family Suite.

 

We are loving the Royal Suite Class perks!

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Hi All! We just upgraded to a CLS and we're so excited! Any tips for first timers?

 

 

Just found the thread, but enjoy the heck out of that suite. I've never had suite envy, but one lady in our 2013 roll call was upgraded from a JS to that Crown Loft and I would love that one!

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