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Grills Afternoon Tea - in the Lounge or the Restaurant?

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Some good -- some bad...... on QM2/ NOV B2b, T/A crossing we were DELIGHTED with the afternoon tea in the Queens room on the days the harpist played.

 

B U T -- get your NOISE reducing headphones out..... some days there was a L O U D band and one day a SCREECHING "singer" and on those 2 occasions it was impossible to converse. We could not believe anyone would consider this a restful and refined " British" afternoon tea scenario.

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Oh wonderful.:( We are taking our first cruise with Cunard next year in the QG, and all I've been reading on forums and groups is how standards have dropped and nothing is as it used to be.

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Oh wonderful.:( We are taking our first cruise with Cunard next year in the QG, and all I've been reading on forums and groups is how standards have dropped and nothing is as it used to be.

You'll read of the experiences, good and bad of the few on CC and not the vast number of Cunard passengers who are repeaters who don't post on or read CC and other boards.

 

People will always have problems and not everything will be perfect and maybe things aren't what they used to be for those who cruised Cunard years and years ago but I'm pretty picky and I think QG is great.

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Some good -- some bad...... on QM2/ NOV B2b, T/A crossing we were DELIGHTED with the afternoon tea in the Queens room on the days the harpist played.

 

B U T -- get your NOISE reducing headphones out..... some days there was a L O U D band and one day a SCREECHING "singer" and on those 2 occasions it was impossible to converse. We could not believe anyone would consider this a restful and refined " British" afternoon tea scenario.

 

I hope this "screeching singer" was a one-off. As I said earlier, I avoid the Queen's Room on the one day a week they have the tea dance. On our cruise last year the harpist sang occasionally. We didn't care for that, but admittedly she wasn't too loud. On our B2B voyages this year we were pleased that Fiona McGee was back as harpist. Fiona doesn't sing along with her delightful music.

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Ok folks, so just back from QV, and it's almost depressing how standards have dropped. Not all of the ship has had a facelift, and in our QG cabin there was grouting missing along the bath, and the half round mat by the patio door was curled and out of shape and a big trip hazard.

 

There was a kettle and coffee machine in the suite, but the refilling of the tea box was hit and miss; as was the refilling of the toiletries in the bathroom. Room service orders were literally dumped down on the coffee table, nothing nicely placed. The menu in the restaurant has been shortened, and as for the afternoon tea farce - I was refused a tea bag because I didn't want tea leaves. I didn't like the cake stand being filled with items which we don't want - it left us with very little choice other than going through the fuss of getting it all changed. Also the change to Café Carinthia is a big disappointment. The speakers for the talks were brilliant at boring people to sleep! Glad to be home, and glad to have cruises booked with other cruise lines.

 

It's going to be a long time before we book with Cunard again, and that's so sad.

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Just got back from QE to Canaries in a Q1.

Afternoon tea now served in Princess grills restaurant.

Served on an individual cake stand. No sandwich or roll choice given

( until asked for), then we were begrudgingly given a choice.

Scones were served cold.

Got the impression they would prefer us to go to Queens room.

Obviously they are trying to reduce service further.

Hi John ( hope it’s the right John ) here’s wishing you and Nicola a very merry Xmas and enjoy your Q.V. cruise Eleanor and norman

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Ok folks, so just back from QV, and it's almost depressing how standards have dropped. Not all of the ship has had a facelift, and in our QG cabin there was grouting missing along the bath, and the half round mat by the patio door was curled and out of shape and a big trip hazard.

 

There was a kettle and coffee machine in the suite, but the refilling of the tea box was hit and miss; as was the refilling of the toiletries in the bathroom. Room service orders were literally dumped down on the coffee table, nothing nicely placed. The menu in the restaurant has been shortened, and as for the afternoon tea farce - I was refused a tea bag because I didn't want tea leaves. I didn't like the cake stand being filled with items which we don't want - it left us with very little choice other than going through the fuss of getting it all changed. Also the change to Café Carinthia is a big disappointment. The speakers for the talks were brilliant at boring people to sleep! Glad to be home, and glad to have cruises booked with other cruise lines.

 

It's going to be a long time before we book with Cunard again, and that's so sad.

 

Think from your comments prior to the cruise you had no intention of enjoying this cruise and obviously spent the whole cruise determined not to enjoy and to find faults. I hope the other cruises you have booked that the cruise lines live up to your standards.

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Ok folks, so just back from QV, and it's almost depressing how standards have dropped. Not all of the ship has had a facelift, and in our QG cabin there was grouting missing along the bath, and the half round mat by the patio door was curled and out of shape and a big trip hazard.

 

There was a kettle and coffee machine in the suite, but the refilling of the tea box was hit and miss; as was the refilling of the toiletries in the bathroom. Room service orders were literally dumped down on the coffee table, nothing nicely placed. The menu in the restaurant has been shortened, and as for the afternoon tea farce - I was refused a tea bag because I didn't want tea leaves. I didn't like the cake stand being filled with items which we don't want - it left us with very little choice other than going through the fuss of getting it all changed. Also the change to Café Carinthia is a big disappointment. The speakers for the talks were brilliant at boring people to sleep! Glad to be home, and glad to have cruises booked with other cruise lines.

 

It's going to be a long time before we book with Cunard again, and that's so sad.

 

 

 

The QG menu has been shortened but that was reported by myself ages ago. No problem because as you know being a past passenger, you can have what you want [as long as the ingredients are on the ship] anyway so I don't see why that was a big deal for you.

 

You were unlucky with your butler weren't you. We often say, just leave the tray but no, butlers seem to love the flourish of setting the table with a pristine white cloth, sparkling cutlery, and water glasses even if it's just a cheese and tuna melt and fries, ordered through room service. Toiletries are, in our experience, always refreshed before needed and quite frankly, if the mat was dangerous, I would have asked for it be changed. Job done.Grouting? Wouldn't ruin my cruise I'm afraid. Ask for maintenance to replace it.

 

I'm with you on afternoon tea offerings. I too would have asked for a change if they weren't to my liking but unlike yourself, I can't see a problem in requesting that. Tea in an individual pot has been available when asked but then we were in the lounge rather than the PG restaurant, and as nothing is a problem, it was provided. We must have been lucky.

 

I could go on but it's obvious Cunard is not going to be your cruise line of choice and like Major Tom, I hope your next cruise proves to be more to your liking.

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Tea bags are full of dust and contain plastic that ends up in the sea. You can't make a proper cup of tea with them. We always use leaf tea at home.

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You'll read of the experiences, good and bad of the few on CC and not the vast number of Cunard passengers who are repeaters who don't post on or read CC and other boards.

 

People will always have problems and not everything will be perfect and maybe things aren't what they used to be for those who cruised Cunard years and years ago but I'm pretty picky and I think QG is great.

 

Thank you Victoria I'm sure you and the others will turn out to be right. Perhaps some people are simply 'glass half empty types. I don't think the way afternoon tea is served will bother me too much.:)

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We are presently on Queen Victoria and have found the food and choice, so far, to be good, but and it’s a big but, afternoon tea in the Princess Restaurant is awful. I don’t want a cake stand with the majority of items I won’t eat, must incur more waste, and the atmosphere is too formal. Just hope they return to the previous system in the Grills lounge. For the rest of the cruise we will be having afternoon tea in the Queens Room. We no it’s noisier but you can choose what you want.

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Victoria2 - having been lucky enough to experience really good times on other cruise lines, the deterioration of standards we've found on Cunard is pushing us away from them and over to other cruise lines. Cunard boast about their superior service, and then fail miserably to provide it. I certainly don't expect to have to spend my holiday complaining about things which should have been in apple pie order to begin with.

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Victoria2 - having been lucky enough to experience really good times on other cruise lines, the deterioration of standards we've found on Cunard is pushing us away from them and over to other cruise lines. Cunard boast about their superior service, and then fail miserably to provide it. I certainly don't expect to have to spend my holiday complaining about things which should have been in apple pie order to begin with.

I have no idea how many times you've cruised with Cunard or for how long in order for you to feel standards are slipping, a phrase incidentally I often hear about other lines and which seems in danger of becoming a mandatory go to phrase when people are unhappy with their cruise.

 

I wasn't on your cruise and I wasn't in your cabin so can't actually argue with the less than superior service which you personally received but never having had anything less than superb service ourselves, I can't understand it. What I can say is, bar the miserable service you had, none of the items you mentioned would have any effect on my enjoyment. I accept things happen, even in luxurious five star hotels but I also know problems can be rectified. Maybe you were unlucky, I have no idea but I go with the attitude I will enjoy myself. As has been mentioned, you were unhappy before setting foot on the ship so your viewpoint was discoloured before the trip started.

 

I wish you well with your chosen cruise lines and hope your next cruise will be more enjoyable.

 

.

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... afternoon tea in the Princess Restaurant is awful. I don’t want a cake stand with the majority of items I won’t eat, must incur more waste, and the atmosphere is too formal. Just hope they return to the previous system in the Grills lounge.

This certainly goes to show how varied people's tastes are. We actively preferred the restaurant version of afternoon tea to the scrum in the Grills Lounge where whether one saw a particular tray of "goodies" or not seemed down to chance, or knowing in advance what sort of thing might be coming. On our first experience, for example, we would not have known there would be a "savouries" tray unless we had overheard a previous cruiser complaining that it hadn't appeared: worse (!) for that person, it seems that on that occasion savouries did not appear until after the "sweet" items!!! One advantage of the cake stand approach is that one can please oneself as to order of consumption. In any event, the cake stand approach is now standard to many "up market" hotel afternoon teas and seems to be the "modern" approach. Given its widespread adoption, I cannot believe that it "must incur more waste". We never saw how much went back to the kitchens on the trays. Finally, we were pleased that the awful "doorstep" finger sandwiches (all thick bread and no filling) appeared to be a thing of the past. But then I am repeating myself no doubt. There will be many differing opinions on this one.

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Victoria 2: it's all a bit academic now, but our total number of Cunard sailings stands at over 30, and always QG. We never found it much of a scrum in the Grills lounge, because we were never late. I can see no point at all in dishing up a preselected number of items - so what happens to the food that doesn't get used by passengers who are early for afternoon tea? Do they throw it away or recycle it onto the next available cake stand with spaces on it? Doesn't matter to me any longer, because I won't be with Cunard.

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All I can say is that we thoroughly enjoyed afternoon tea in PG on QE and to have similar in local restaurants and hotels which has already been said is served exactly the same and they charge £18-£25pp. I can also say we were asked what tea we wanted from the tea menu on the table and with reference to sandwiches, cakes and scones there was no waste clear.png?emoji-smile-1742.

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I’ve just been to see what all the fuss is about. There was nothing objectively wrong with the food, the tea, or the presentation. I’ve only had tea at the Ritz and Fortnum’s a couple of times each, but they both present afternoon tea on a stand with any choice left to the top-ups from a tray.

 

I’m not really bothered what things were like on the last cruise or a cruise ten years ago so long as what’s being offered on my cruise meets my expectations, and on that basis I have to discount the carping as very unhelpful to anyone yet to make up their mind whether to book Grills on Cunard.

 

On a more general level, the couple on the next table to us cruised in the Grills on QE2 several times, the last time more than ten years ago, so they know how things were done in the Good Old Days. They’re enjoying the food and service immensely and don’t seem at all bothered that things have changed over the years. That seems a healthy attitude to me.

 

 

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Thanks for reporting back, enjoy the rest of your trip.

 

The new Grills afternoon tea certainly seems to have divided opinion ! I can't even remember whether we had tea on our last cruise (or our first !).

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Just back from QV over NYE - and our Ruby Anniversary - and I am glad to say everything was as it should be. Cunard provided a fabulous experience yet again, and in the 20 years we have been cruising, they have never failed to impress - well apart from once on QE2 but I ignore that.

 

We didn’t actually get around to taking Afternoon Tea, but our Butler did ask us if we would like to take it in our cabin - we didn’t need anything on top of the truly excellent meals, so we refused. But the offer was appreciated.

 

Looking forward to our next voyage.

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Hi John ( hope it’s the right John ) here’s wishing you and Nicola a very merry Xmas and enjoy your Q.V. cruise Eleanor and norman

 

Hello Eleanor and Norman, yes it is us, John and Nicola.

Hope you had a good Christmas cruise to Canaries, not too rough on the way back. Is Norman still on the downhill diet.?

We had a good New Years cruise on QV to Amsterdam, incredible fireworks.

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Hi, we just disembarked yesterday from the QM2 Christmas Caribbean sailing. We were in PG and attended the afternoon tea 4 times in the Grills lounge. It was very good. The servers floated around the room with multiple trays of varied sandwchiches, desserts and then individual plates of scones. Of course many offerings of all and tea. It was to us as good as the Queens Room although quieter.

 

 

Sent from my iPad using Forums

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Just back from QV over NYE - and our Ruby Anniversary - and I am glad to say everything was as it should be. Cunard provided a fabulous experience yet again, and in the 20 years we have been cruising, they have never failed to impress - well apart from once on QE2 but I ignore that.

 

We didn’t actually get around to taking Afternoon Tea, but our Butler did ask us if we would like to take it in our cabin - we didn’t need anything on top of the truly excellent meals, so we refused. But the offer was appreciated.

 

Looking forward to our next voyage.

 

Thank you very much for reporting back and Congratulations on you Anniversary

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Hi, we just disembarked yesterday from the QM2 Christmas Caribbean sailing. We were in PG and attended the afternoon tea 4 times in the Grills lounge. It was very good. The servers floated around the room with multiple trays of varied sandwchiches, desserts and then individual plates of scones. Of course many offerings of all and tea. It was to us as good as the Queens Room although quieter.

 

 

Sent from my iPad using Forums

 

 

Thanks, it seems as if the move to serve Afternoon Tea in the Princess Grill is only happening on QE & QV for the moment.

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Have travelled in QG about 10 times in 10 years. Yes, there are occasional slips, but overall it’s a totally heavenly experience!

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