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Treatment of staff by guests

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On 4/3/2019 at 8:43 PM, peacefulOR said:

 

"Why should the paying guests somehow be held to a higher standard?" Maybe because we believe that we answer to a higher authority than a cruise line and treat others equitably, whatever their perceived status. The question isn't about the crew doing their job; it's about our own behavior.

Magandang gabi po.

 

Salamat!

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On 4/3/2019 at 8:02 PM, Expat Cruise said:

Sorry our job to fix the World. As already stated we have paid for the cruise, with our own money. What we do with that money and how we spend it is up to us. If others want to give away money go ahead and do so, it is your money. But put your hand in our cookie jar and you will not have a hand. 

I can't forget this quote....who said anything about putting a hand in your cookie jar. We have been speaking about what should be common courtesy and respect for all. I gave you the respect by responding with "have a beautiful day" po. I'd like to take that po away if I could.

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I have to be honest anyone who treats staff badly in front of me for no apparent reason shouldn't have any issue with me saying very loudly "WOW THAT WAS RUDE" because I absolutely will. I will also let management know how well their staffers behaved toward someone who was acting like a hot mess and let management know I commend them for keeping their cool.  ❤️  

Edited by DestineyFish

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2 years ago we were on a Southern Caribbean cruise on the Royal Princess.

We had chosen my time dining and the first night went to dinner around 5:30 and were seated at a table by the window that we really liked.

The assistant waiter came by and we immediately hit it off with her and proceeded to have a great evening.

The next night we came back at the same time , but were seated on the opposite side of the room and served of course by other staff who were very pleasant as well. While having dinner, the assistant waiter from the night before spotted us and came over to find out why we on the other side of the room. When we told her we requested her table, but were seated here, she found the head waiter and brought him over to talk to us. 

Long story short, we got to sit at the first table for the rest of our cruise.

I agree with others who have said that cruise staff can make or break a cruise and treating the staff with respect increases the odds of having a great cruise.

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I totally agree, treat others like how you like to be treated! always look people in the eye and smile. It doesn't cost anything and it makes the world a little beter.

It does happen on board cruise ships, but I also see it happen in restaurants were I have a meal. 

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I've worked in hospitality for almost seven years now and let me tell you something. There is NOTHING worse than having to leave home, leave your family go to work just to be treated lesser by someone who is upset because their vacation isn't "perfect". If I'm out and I see servers, waitresses, whoever being treated wrongly by the people they are there to help I stand up for them as often as I can.

 

Just please please for God's sake be kind. It doesn't take that much effort, and its so much more refreshing than being rude. 

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8 hours ago, anykiad said:

I've worked in hospitality for almost seven years now and let me tell you something. There is NOTHING worse than having to leave home, leave your family go to work just to be treated lesser by someone who is upset because their vacation isn't "perfect". If I'm out and I see servers, waitresses, whoever being treated wrongly by the people they are there to help I stand up for them as often as I can.

 

Just please please for God's sake be kind. It doesn't take that much effort, and its so much more refreshing than being rude. 

Why do people believe they have the right involve themselves in things that is not their concern? I was at a port call, and saw another cruise member in a dispute over a travel fee. Could tell it was another cruiser off the ship because wearing the cruise card. A second unrelated cruise traveler came over and she want to get involved. The driver was not happy and knocked her to the ground. She went to the hospital the local security let the driver go.  So be careful involving yourself in things you have no place in. It could be harmful.

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13 minutes ago, Expat Cruise said:

Why do people believe they have the right involve themselves in things that is not their concern? I was at a port call, and saw another cruise member in a dispute over a travel fee. Could tell it was another cruiser off the ship because wearing the cruise card. A second unrelated cruise traveler came over and she want to get involved. The driver was not happy and knocked her to the ground. She went to the hospital the local security let the driver go.  So be careful involving yourself in things you have no place in. It could be harmful.

That sounds horrible. And I think you’re right to advise caution but I think it’s important to stand up for other people when you can do so safely💗

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Never got treated wrong.

 

We even on in touch by email and facebook with previous staff.

 

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