Jump to content
Margarita Cruisequeen

No more cruising for a while.

Recommended Posts

We've been cruising for 20 years and all but 3 times have been with RCCL. To say the least, we've been very loyal and introduced many of our friends to RCCL. We sailed on January 27th on Harmony of the Seas and due to health issues, this was our first cruise in 3 years. The ship was beautiful and clean, the crew was friendly and helpful but the whole dining experience was very disappointing. Over the years we've noticed changes, of course, but what a difference 3 years has made! Back in the "good old days" the dining was elegant, food was delicious and presentation impeccable. Gone are the days when we would have a drink on our table when we arrived and the bar waiter would pass our table frequently. At the end of the meal, we would have the opportunity to have the after-dinner-drink of the day and who could pass these up in the pretty little glasses? The food served was so delicious there was no need to pay extra for eating in a special place on board. In fact, as I recall, there were no separate restaurants. On formal nights there was either a pianist or string quartet, and other nights as well. Our last night on the Harmony, I swear my selection was a frozen dinner! And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

Share this post


Link to post
Share on other sites

I would say your frozen food description is subjective. Most of the rest is somewhat typical. It might be time to try others, but expect the same at this price point.

 

Safe travels

 

Sent from my HTC One_M8 using Forums mobile app

Share this post


Link to post
Share on other sites

Be thankful they weren't around to sell you the over priced worthless after dinner drink:p

 

If things weren't up to your expectations, yes it would obviously be time to move on.

Share this post


Link to post
Share on other sites

I also wish dinner remained more formal, but I know the changes that are happening in that regard are due to "popular" demand.

 

Not all staff is top notch, but many still remain who will have your drink ready and anticipate your needs in the main dining room. I think they eliminated the person coming around w/ pre-made drinks and just started listing the options on the dessert menu to spare having someone busy with that task. I never saw that person swamped with business, so I'd suspect they were repurposed for something more lucrative.

 

Judy

Share this post


Link to post
Share on other sites
We've been cruising for 20 years and all but 3 times have been with RCCL. To say the least, we've been very loyal and introduced many of our friends to RCCL. We sailed on January 27th on Harmony of the Seas and due to health issues, this was our first cruise in 3 years. The ship was beautiful and clean, the crew was friendly and helpful but the whole dining experience was very disappointing. Over the years we've noticed changes, of course, but what a difference 3 years has made! Back in the "good old days" the dining was elegant, food was delicious and presentation impeccable. Gone are the days when we would have a drink on our table when we arrived and the bar waiter would pass our table frequently. At the end of the meal, we would have the opportunity to have the after-dinner-drink of the day and who could pass these up in the pretty little glasses? The food served was so delicious there was no need to pay extra for eating in a special place on board. In fact, as I recall, there were no separate restaurants. On formal nights there was either a pianist or string quartet, and other nights as well. Our last night on the Harmony, I swear my selection was a frozen dinner! And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

Maybe try Celebrity

Share this post


Link to post
Share on other sites
Maybe try Celebrity

 

We were on Celebrity in December and RCCL in January. Little to no difference. Except RCCL is generally cheaper:p

Share this post


Link to post
Share on other sites

Sounds like you need to try another cruise line ... maybe Princess or Celebrity.

You can always go back to RCCL if it turns out you like it better. :)

Share this post


Link to post
Share on other sites
And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

I assume along with taking off 3 years from cruising you also took three years off from Cruise Critic. Plenty of threads with similar views. Welcome to mainstream cruise line cruising a la 2018.

Share this post


Link to post
Share on other sites
We've been cruising for 20 years and all but 3 times have been with RCCL. To say the least, we've been very loyal and introduced many of our friends to RCCL. We sailed on January 27th on Harmony of the Seas and due to health issues, this was our first cruise in 3 years. The ship was beautiful and clean, the crew was friendly and helpful but the whole dining experience was very disappointing. Over the years we've noticed changes, of course, but what a difference 3 years has made! Back in the "good old days" the dining was elegant, food was delicious and presentation impeccable. Gone are the days when we would have a drink on our table when we arrived and the bar waiter would pass our table frequently. At the end of the meal, we would have the opportunity to have the after-dinner-drink of the day and who could pass these up in the pretty little glasses? The food served was so delicious there was no need to pay extra for eating in a special place on board. In fact, as I recall, there were no separate restaurants. On formal nights there was either a pianist or string quartet, and other nights as well. Our last night on the Harmony, I swear my selection was a frozen dinner! And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

 

Right there with you. We are Diamond Plus, have one more Royal booked, and that will most likely be it for Royal.

Share this post


Link to post
Share on other sites

20 years ago, cruising was a MUCH different experience than today...I agree with that wholeheartedly. Everyone felt "special", especially at dinner! Taking a break from cruising is probably a good idea, if today's "norms" aren't making you happy! You can go to some fabulous land resorts and recreate the "feel" of day's past!

Share this post


Link to post
Share on other sites

While I definitely agree with some of your observations I think some of the experience really depends on the crew you have taking care of you. We have had some AMAZING waiters on some of the cruises and also some mediocre ones. More often then not we have had good waiters who, come the second night, would have our glasses of wine waiting for us (me red/wife white) and knew what our choice of bread was. Some are just more attentive than others.

 

Dress code, or lack there of, is something that has bothered me but it is a losing battle. Look around you... it’s the way of the world... people are either too lazy or flat out don’t care how they present themselves. I wish they would enforce it but we all know how that would turn out.

 

We have always been loyal to royal but my wife and I have discussed trying our different lines and see how they compare... we can always come back and cruise Royal... but like someone else said... in the price point I don’t expect to see huge differences between lines.

Share this post


Link to post
Share on other sites

No point in being loyal to a company, they're not going to be loyal to you. I don't cruise much, but I do travel for a living, and while I am still somewhat loyal to a specific airline/alliance and hotel chain, it's much less than it was even five years ago. I need to do what's best and most convenient for me, because in the end of the day that airline and that hotel chain (and that cruise company) don't give a damn about me.

Share this post


Link to post
Share on other sites

I have enjoyed cruising on RCI for years now. I have been pleased along the way. I will say that going up to Sky class on our last two trips was met with a fantastic degree of service and was very rewarding.

Share this post


Link to post
Share on other sites
We've been cruising for 20 years and all but 3 times have been with RCCL. To say the least, we've been very loyal and introduced many of our friends to RCCL. We sailed on January 27th on Harmony of the Seas and due to health issues, this was our first cruise in 3 years. The ship was beautiful and clean, the crew was friendly and helpful but the whole dining experience was very disappointing. Over the years we've noticed changes, of course, but what a difference 3 years has made! Back in the "good old days" the dining was elegant, food was delicious and presentation impeccable. Gone are the days when we would have a drink on our table when we arrived and the bar waiter would pass our table frequently. At the end of the meal, we would have the opportunity to have the after-dinner-drink of the day and who could pass these up in the pretty little glasses? The food served was so delicious there was no need to pay extra for eating in a special place on board. In fact, as I recall, there were no separate restaurants. On formal nights there was either a pianist or string quartet, and other nights as well. Our last night on the Harmony, I swear my selection was a frozen dinner! And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

 

 

I feel the same way about cruising the Mass Market cruise lines. I call them WalMart on Water. I am a Diamond Plus Member and will probably never cruise on RCCL again.....subpar food, service and experience. Not worth my vacation time.

Share this post


Link to post
Share on other sites

I guess we all have different needs and desires. RCI still meets mine well..... except the pizza is still BAD!

Share this post


Link to post
Share on other sites
We've been cruising for 20 years and all but 3 times have been with RCCL. To say the least, we've been very loyal and introduced many of our friends to RCCL. We sailed on January 27th on Harmony of the Seas and due to health issues, this was our first cruise in 3 years. The ship was beautiful and clean, the crew was friendly and helpful but the whole dining experience was very disappointing. Over the years we've noticed changes, of course, but what a difference 3 years has made! Back in the "good old days" the dining was elegant, food was delicious and presentation impeccable. Gone are the days when we would have a drink on our table when we arrived and the bar waiter would pass our table frequently. At the end of the meal, we would have the opportunity to have the after-dinner-drink of the day and who could pass these up in the pretty little glasses? The food served was so delicious there was no need to pay extra for eating in a special place on board. In fact, as I recall, there were no separate restaurants. On formal nights there was either a pianist or string quartet, and other nights as well. Our last night on the Harmony, I swear my selection was a frozen dinner! And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

Get ready to pay up. https://www.vikingcruises.com/oceans

Your expectations for service and quality are going to require you to pay more, simple as that. Viking Star was an impeccable experience, though still a moderately casual affair there were no shorts or jeans etc in the dining rooms. But the food, and the service were first rate. I see the appeal in both. I loved the Viking Star, but it was a bit stuffy at times and the ship became a ghost ship after 10:30 or so at night because everybody was older and off to bed. But man the food, and the service. I've not been on Royal Caribbean yet, but have been on Carnival, and Disney as well and the service on Disney was first rate as well, though the food was not at the level of Viking. It sounds like you've already made up your mind on Royal, and they probably have an impossibly uphill climb to gain your trust back. Maybe give someone else a try that's a bit more costly to see if you feel like it was worth it. Frankly I've enjoyed all my cruising experiences aboard my three cruises with all three different lines. They all offered me so much. The value Carnival provides is astonishing to me at times. I'm hoping I feel the same about RCCL though so far they don't seem to be nearly as inclusive as Carnival. I'm hoping the more elegant ships make it worth it. Disney was an adventure. The shows were second to none, the entertainment was ... well.. it was Disney so there you go. The ship was impeccable and the service was first rate. The food was good, but they clearly are trying to appeal to a very wide palate and so you have to make some concessions on that. Viking was impeccable across the board, if not occasionally a bit stuffy and a little wanting for something to do at night if you weren't ready to retire for the evening.

Share this post


Link to post
Share on other sites

Speaking only for my wife and I. Theses two "older and stuffier" cruisers like RC. But we don't look at life through rose colored glasses or live in the past. We except changes.

Share this post


Link to post
Share on other sites

Sounds like you don't have a problem with cruising. Sounds like Royal is your problem.

 

You might get more of what you're asking for on a smaller, more personable cruise line.

Share this post


Link to post
Share on other sites

Food in mdr on all major lines is not what it was 20 years ago or in my case 40 years ago, we eat most of our meals in specialty restaurants, this year we are doing ships that have suite dinning rooms for first time , 10 days to our celebrity cruise and9 months till oasis of the seas .

Share this post


Link to post
Share on other sites
I guess we all have different needs and desires. RCI still meets mine well..... except the pizza is still BAD!

It's getting better

 

Sent from my HTC One_M8 using Forums mobile app

Share this post


Link to post
Share on other sites
I guess we all have different needs and desires. RCI still meets mine well..... except the pizza is still BAD!

 

Cruise out of Bayonne and hit Juliana's in Brooklyn before you leave....pizza problem solved ;)

Share this post


Link to post
Share on other sites
Cruise out of Bayonne and hit Juliana's in Brooklyn before you leave....pizza problem solved ;)

I can drive 10 minutes to my mother's house.....

Share this post


Link to post
Share on other sites
No point in being loyal to a company, they're not going to be loyal to you. I don't cruise much, but I do travel for a living, and while I am still somewhat loyal to a specific airline/alliance and hotel chain, it's much less than it was even five years ago. I need to do what's best and most convenient for me, because in the end of the day that airline and that hotel chain (and that cruise company) don't give a damn about me.

 

THIS.

 

I laugh every time I read "I'm loyal to Royal." Instead they might as well say "I'm a sucker."

 

If you think any company is loyal to anything other than their bottom line, you're delusional.

Share this post


Link to post
Share on other sites
I can drive 10 minutes to my mother's house.....

Enjoy, you are very fortunate, I can't do that anymore.:)

Share this post


Link to post
Share on other sites

Try Princess or celebrity as it sounds like you are bored and tired of Royal. Good luck!

 

 

Sent from my iPhone using Forums

Share this post


Link to post
Share on other sites
Oasis is palatable. But then again we tip the pizza crew in Sorrento

 

Sent from my HTC One_M8 using Forums mobile app

 

I only eat pizza on Oasis if I'm drinking at one of the bars close by and need a snack to hold me over until my "real" dinner.

 

That's really all Sorrento's is good for. That, and children.

 

If anyone walks into that place expecting a quality lunch or dinner, your expectations are completely out of whack and you're going to have a miserable dining experience during your cruise.

Share this post


Link to post
Share on other sites
We've been cruising for 20 years and all but 3 times have been with RCCL. To say the least, we've been very loyal and introduced many of our friends to RCCL. We sailed on January 27th on Harmony of the Seas and due to health issues, this was our first cruise in 3 years. The ship was beautiful and clean, the crew was friendly and helpful but the whole dining experience was very disappointing. Over the years we've noticed changes, of course, but what a difference 3 years has made! Back in the "good old days" the dining was elegant, food was delicious and presentation impeccable. Gone are the days when we would have a drink on our table when we arrived and the bar waiter would pass our table frequently. At the end of the meal, we would have the opportunity to have the after-dinner-drink of the day and who could pass these up in the pretty little glasses? The food served was so delicious there was no need to pay extra for eating in a special place on board. In fact, as I recall, there were no separate restaurants. On formal nights there was either a pianist or string quartet, and other nights as well. Our last night on the Harmony, I swear my selection was a frozen dinner! And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

 

Dont feel bad. You are not alone. Just got off the FReedom and experience the same thing. They have a new policy now at the dining room that you order all at once and have to leave right away. You are not able to stay and chat like before because they allow less time to serve. Also the shows are mostly at the same time as you are having dinner. You have to just rush and get out. Diamond Plus member have no benefits and treated very poorly. Now is just Pinnacles that count. Also bar prices and everything had just gone up two weeks before according to them. Me, Now I feel I have choices and get treated better somewhere else. RCL had been trying to cut too much at the same time and they were a lot of complains on board. Very sad. They do not realize that once you try and like some other cruise line, they loose you. Or.....maybe they just do not care.

Share this post


Link to post
Share on other sites
We've been cruising for 20 years and all but 3 times have been with RCCL. To say the least, we've been very loyal and introduced many of our friends to RCCL. We sailed on January 27th on Harmony of the Seas and due to health issues, this was our first cruise in 3 years. The ship was beautiful and clean, the crew was friendly and helpful but the whole dining experience was very disappointing. Over the years we've noticed changes, of course, but what a difference 3 years has made! Back in the "good old days" the dining was elegant, food was delicious and presentation impeccable. Gone are the days when we would have a drink on our table when we arrived and the bar waiter would pass our table frequently. At the end of the meal, we would have the opportunity to have the after-dinner-drink of the day and who could pass these up in the pretty little glasses? The food served was so delicious there was no need to pay extra for eating in a special place on board. In fact, as I recall, there were no separate restaurants. On formal nights there was either a pianist or string quartet, and other nights as well. Our last night on the Harmony, I swear my selection was a frozen dinner! And don't even get me started of the lack of dress code. Are we the only ones objecting to this and should we just move on to another cruise line for older and stuffier cruisers?

 

 

Our cruising life began 14 years ago, in 2004. By 2010, the dining experiences had changed greatly on Royal. Gone was the French Service. Gone was the attention to detail by many of the wait staff -- remembering what drink each cruiser would order and have it at their setting when you arrived or how you liked your coffee or tea, night after night. Gone were the chocolate mints on your pillow each night.

 

Things have changed....but so have things for the better (IMO) with more things to do and greater choices of entertainment across the cruise line. Some ships offer a Broadway show that you can enjoy, or waterslides. It is about choices....so for for us, with all the changes that can be looked at as 'I wish these things hadn't changed' to those other changes 'that make it more interesting for us to cruise with Royal' we stay loyal to Royal.

 

What I can say has also changed and not necessarily for the better......cruisers have changed. More rude and nasty cruisers who almost pick arguments with staff over things that the staff member has no control over --- but those people do the same thing at restaurants or other places when they are at home. SAD to say.

Share this post


Link to post
Share on other sites
Cruise out of Bayonne and hit Juliana's in Brooklyn before you leave....pizza problem solved ;)

 

I lived about a mile from there, lots of great pizza in the area.

Share this post


Link to post
Share on other sites
I only eat pizza on Oasis if I'm drinking at one of the bars close by and need a snack to hold me over until my "real" dinner.

 

That's really all Sorrento's is good for. That, and children.

 

If anyone walks into that place expecting a quality lunch or dinner, your expectations are completely out of whack and you're going to have a miserable dining experience during your cruise.

If you can wait 10 minutes have them build one from scratch. Extra sauce extra cheese, and make sure they cook it longer than usual.

 

Sent from my HTC One_M8 using Forums mobile app

Share this post


Link to post
Share on other sites
Ahhh this is the Cruise Critic I know and love. If only we could have a chair hog, and tipping argument added to this....

Those could both be arguments about why they won't cruise Royal. Bring it on.

 

Sent from my HTC One_M8 using Forums mobile app

Share this post


Link to post
Share on other sites

I would recommend if you want a more personalized experience to try one of Royal's smaller ships. In my opinion, if you are looking to be catered to, you wont find it on the larger ships.

Share this post


Link to post
Share on other sites
Sounds like you need to try another cruise line ... maybe Princess or Celebrity.

You can always go back to RCCL if it turns out you like it better. :)

 

I doubt another cruise line is the solution. We as a society have changed and the cruise lines merely adapt. A significant number of people don't want to dress up for dinner, not even at a fancy restaurant. For a primer on how cruising used to be take a trip on the Empress and even after an extensive dry dock see how small the rooms are. I sure remember the days of the thin well-worn mattresses and don't honestly remember the food as being so great.

Share this post


Link to post
Share on other sites

You can have a cruise experience very much like what the style was 20 plus years ago, but not on a mass market line. Even Celebrity (as much as we like their product) ain't going to get you there. You would need to step up a few more rungs on the ladder.

Share this post


Link to post
Share on other sites
I feel the same way about cruising the Mass Market cruise lines. I call them WalMart on Water. I am a Diamond Plus Member and will probably never cruise on RCCL again.....subpar food, service and experience. Not worth my vacation time.

 

You won't be getting any of the D+ perks except with Celebrity. I think you may find that they will be missed unless you are going with a luxury line

Share this post


Link to post
Share on other sites
I doubt another cruise line is the solution. We as a society have changed and the cruise lines merely adapt. A significant number of people don't want to dress up for dinner, not even at a fancy restaurant.

 

I like to consider myself young, I'm 35, and one of the things we LIKE about RC are the formal nights. That's right, born in the 1980's, and we LIKE to dress up! You are absolutely correct that society has gotten lazy. We think it's nice to have an excuse to dress up now and then and be around others who are as well. Not to mention, it makes for great photo opportunities.

 

We're both business professionals and things have gotten so lax in the corporate world that I've seen people wear clothes to the office that I would deem unacceptable for the RC dining room (if I could enforce a dress code).

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • Victory Cruise Lines Sweepstakes - Enter now for a chance to win a free 9-night cruise on Victory II
      • Holiday Exchange - Jingle and Mingle 2018
      • Forum Assistance
      • New Cruisers
      • Community Contests
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×