conquesodor Posted April 5, 2018 #1 Share Posted April 5, 2018 Hello, I'm new to Carnival and excited to be booked on Horizon in July. The new teppanyaki restaurant sounds great and I've heard that seating is limited, so I submitted a reservation request on the Carnival site a week ago and have heard nothing back. I'm thinking of calling Carnival about it, but was also curious what folks experiences are with making dinner reservations this far in advance? It crossed my mind that it's a new ship and maybe everything isn't up to speed, but I also made a reservation for Cucina Del Capitano last month and received a confirmation email within 24 hours. Thoughts? Link to comment Share on other sites More sharing options...
ToriB Posted April 5, 2018 #2 Share Posted April 5, 2018 When I sent in a request for Teppanyaki it took about two and a half weeks to hear back. I’d give it a few more days and then reach out to them. The same night I sent a request for teppanyaki I also sent a request for the steakhouse. I heard from the steakhouse within a day. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
jayowl Posted April 5, 2018 #3 Share Posted April 5, 2018 Got my reply back in 5 days last week for may 28th sailing Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
goofygal531 Posted April 5, 2018 #4 Share Posted April 5, 2018 Mine took a few weeks for the Teppanyaki. You will hear from them, just give it time. Yes, Cucina and Steakhouse replied immediately. Link to comment Share on other sites More sharing options...
Cruzlover7 Posted April 5, 2018 #5 Share Posted April 5, 2018 I sail in September and received a reply within a few days. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
TomCruise48 Posted April 6, 2018 #6 Share Posted April 6, 2018 2 weeks and still waiting. Link to comment Share on other sites More sharing options...
jayowl Posted April 6, 2018 #7 Share Posted April 6, 2018 Might have to do with the size of your party Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
SNJCruisers Posted April 6, 2018 #8 Share Posted April 6, 2018 Might have to do with the size of your party Remember, sittings @ 530, 715 & 900 for only 16 people each. Link to comment Share on other sites More sharing options...
conquesodor Posted April 6, 2018 Author #9 Share Posted April 6, 2018 Thanks for all the feedback. It sounds like I should give it a bit more time. We are a party of 4 and hopefully will get positive confirmation soon. Link to comment Share on other sites More sharing options...
Dulcica22a Posted May 31, 2018 #10 Share Posted May 31, 2018 You can email them at HZBONSAI@carnival.com I received an email from them the same day. They weren't able to accommodate me for the date and time I requested because they were fully book so I had to choose a new date and time which was available. Link to comment Share on other sites More sharing options...
travel33 Posted May 31, 2018 #11 Share Posted May 31, 2018 I got a response within 48 hours for 3 of us. Couldn't get our 1st request, so got the next evening instead. Like someone said, if you haven't heard in a couple of days, just shoot them an email. Good luck! Sent from my BLN-L24 using Forums mobile app Link to comment Share on other sites More sharing options...
SWILDER67 Posted June 1, 2018 #12 Share Posted June 1, 2018 I am cruising in December and I picked a date and time that was not available but they gave me another date/time option which I chose. Our reservation was for 2 people. Also reserved for the Italian Restaurant. Heard back from both within one day Link to comment Share on other sites More sharing options...
Rare jimbo5544 Posted June 1, 2018 #13 Share Posted June 1, 2018 Hello, I'm new to Carnival and excited to be booked on Horizon in July. The new teppanyaki restaurant sounds great and I've heard that seating is limited, so I submitted a reservation request on the Carnival site a week ago and have heard nothing back. I'm thinking of calling Carnival about it, but was also curious what folks experiences are with making dinner reservations this far in advance? It crossed my mind that it's a new ship and maybe everything isn't up to speed, but I also made a reservation for Cucina Del Capitano last month and received a confirmation email within 24 hours. Thoughts? We are sailing July 3rd on Horizon and I think for that sailing Teppanyaki is totally booked. Only 3 seatings for the two stations with 8 seats per station. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
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