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Sailing on the Grand Classica's First Voyage 13APR2018


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Good evening everyone - I was recently invited out for the inaugural sailing of the Bahamas Paradise's new ship, the Grand Classica. We will be attending the pre-launch ceremony, and boarding on Friday, April 13th (What! whose idea was that?) for the 2 night sailing. While I was originally skeptical about this line when they had one ship, I talked to a few people who have sailed with them recently and really enjoyed their time. Not sure if I can link to my own page where I will do a few live streams and some question / answers, photos, etc. but will post what I can and answer what I can here as well. Having cruised on numerous mainstream cruise lines, from the old classic ships to the latest and greatest mega ships, as well as a few European ferries, I am actually excited to jump on board this ship. So, if anyone has any questions, please let me know!

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Are you a travel agent? I am really upset that I wasn’t invited to this. I live in Palm Beach County and have sailed on her concierge class 3 times. I am schedule to sail on May 6th again on the Grand Celebration. I wish the cruise line would acknowledge their loyal passengers from the local area. If the cruise line is reading this my name is Mary Long and I certainly am on your database. I would love to be invited to this.

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This was an invitation from CLIA in partnership with the cruise line. When offered (weeks ago) I had options on a few different events, sailings, tours, over the next couple of weeks with different ships and dates. I took a stab at this maiden voyage and it paid off.

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This was an invitation from CLIA in partnership with the cruise line. When offered (weeks ago) I had options on a few different events, sailings, tours, over the next couple of weeks with different ships and dates. I took a stab at this maiden voyage and it paid off.

 

 

 

What is CLIA?

 

 

Sent from my iPad using Forums

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Thank you Essie. So I’m pretty close to my summation that this person was given preferential treatment because he is in the industry. That sucks, excuse me for being a little nasty here. With all that we do as cruise lovers to promote this cruise line not to mention all the times we sail on their ship, you’d think we’d have a chance to see and board her before her maiden voyage.

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I got an invite thru CLIA,too.

 

 

 

But I never heard back confirming it.

 

That was supposed to happen the other day.

 

I know others who haven't heard yet and in limbo about it.

 

So did you get an official acceptance email or call? If so,when?

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Cruise lines and CLIA will often invite industry insiders to experience the product. Whether this cruise line, other mainstream or niche lines, and even land based vendors. I am uncertain if the invitation went out to those who have sailed the cruise line and can not answer for the cruise line as to why you were not extended an invitation. With the tens of thousands of people that sail annually for the line, I am not sure where the cutoff would even be if they did extend it out to past guests (those who have sailed 20x, 30x?). I do know that the sailing was available for purchase as recently as last week.

 

Talking to the office staff at Bahamas Paradise 2 weeks ago, the response was overwhelming from agents and industry professionals who are optimistic with the expanding product and improved public image that many chose to come down to experience it first hand - myself included.

 

 

PH8, I received both an initial email telling me to expect a reply within 72HRS or call them. I then received a phone call telling me they were going thru all the replies and lining up with initial requests, and finally an email about 10 days ago with all my boarding docs, reservation information, etc. This week, I received another phone call confirming everything and answered questions. timelines may be a little off, but I was confirmed over a week ago.

 

 

Pinkie60, how many times have you sailed on them? Do you have an agent that you work with that can reach out on your behalf to see if you may be extended an invitation to the events, or have you considered calling them directly and asking for a pre-sail tour?

Tod

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MTSND1900. I'm also a CLIA member agent and received the email invite. I responded right away and it said that they'd respond within 3 days. I finally got my confirmation 2 weeks later, and I'm sailing on April 15th. I haven't received any phone calls from them though. I'm excited to try this line. Do you know if they are planning to work with agents? I've been telling clients to call them directly to book.

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Thanks for the info. Guess I didnt make the cut. In a way, it's ok. I cracked a rib this week and would not be able to go. Didn't want to drive 4 hours right now.

I have a cruise May 5th and want to be ok for that one.

 

Enjoy!!

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I'm excited to try this line. Do you know if they are planning to work with agents? I've been telling clients to call them directly to book.

I am excited as well, already looking to book another one for the family in July. Not sure if they have any training or meet and greets as of yet. Booking directly seems to be the way to go right now - hoping to get more info on this!

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[quote name=mtsnd1900;55786648

 

Pinkie60' date=' how many times have you sailed on them? Do you have an agent that you work with that can reach out on your behalf to see if you may be extended an invitation to the events, or have you considered calling them directly and asking for a pre-sail tour?

Tod

 

Thank you for your concern. Since I’m a caregiver for my husband I realized I would not have that much time on Friday to do a tour. However, I live no more than 10 miles from the port of Palm Beach. So I think I’ll drive down there and park at the municipal parking lot and walk over to the ship. I’ll be able to get some good pictures.

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Just got an email confirming me for Friday.. 48 hour notice?

Nope,think I'll pass.

It's such a shame that the customer service has been so bad. I've tried calling, emailing, and live chat and it's like there's no one there ever. Anyway, Kathy, if you change your mind have fun. It's free after all. I'm hoping the weather changes its mind for my cruise Sunday though!

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Cant go on the cruise cause of my situation but i can get someone so i can at least take the tour. Very happy. I’ll book this ship when I’m on the Celebration in May.

Congratulations! I hope you get a response!

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Good evening all - back from my sailing and tours of a few resorts the cruise line partners with. Overall for me, a great experience. I understand that the ship is new to the crew and there were going to be issues. Some people acted as if it was the end of the world. We just rolled with it and understood that there were going to be issues. The ship was in great condition for its age. Very clean and a smoke free casino! Met many of the loyal followers of this line who sail it time and time again just to get away for a few days. I usually write long and detailed reviews - system will not let me post it yet, as the ships review board here on CC is nonexistent right now, but I will get it there when can.

 

Hits:

1. Cleanliness of the ship- very clean

2. Amazing Public space - lounges, decks, card rooms, conference rooms, sitting space everywhere

3. Ease of embarkation / debarkation (aside from check in CPU issues at the beginning)

4. Smoke free casino

5. Production shows were actually pretty good

6. Sparse crowd - ship felt empty

Misses (except for new ship / new staff related factors):

1. Spa 18% Service Fee does not go to staff - you would think this is the gratuity.. Nope! Confirmed with three staff members that they do not get this as the tip - tip is extra!

2. No free food options after 10PM (room service menu I saw had three items on it)

3. Buffet was terrible aside from breakfast; very few options and ran out of OJ afternoon day 2

4. Dining room issues with cold food and availability of basic items (lets attribute this to new ship)

5. No enforcement of dining room and buffet dress codes or hand sanitizer. Some (non-US?) were at the buffet dripping wet in bathing suits and flip flops - no shirts.

6. No life guards

7. Signs outside elevators - the signs were traversed with deck 1 on the top going down to deck 14.

 

7. Fine print says fuel surcharge of $12/day if fuel is above $40 (Rarely below $40 - RCCL @ $60, NCL @ $65); not sure if they ever implement this.

 

 

There were many challenges attributed to first cruise jitters. they really didn't affect me as they did others, except for the initial check in, when everyone was considered a "VIP" and the computers were not working. Any questions, let me know - tons of photos and very lengthy review.

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Good evening all - back from my sailing and tours of a few resorts the cruise line partners with. Overall for me, a great experience. I understand that the ship is new to the crew and there were going to be issues. Some people acted as if it was the end of the world. We just rolled with it and understood that there were going to be issues. The ship was in great condition for its age. Very clean and a smoke free casino! Met many of the loyal followers of this line who sail it time and time again just to get away for a few days. I usually write long and detailed reviews - system will not let me post it yet, as the ships review board here on CC is nonexistent right now, but I will get it there when can.

 

Hits:

1. Cleanliness of the ship- very clean

2. Amazing Public space - lounges, decks, card rooms, conference rooms, sitting space everywhere

3. Ease of embarkation / debarkation (aside from check in CPU issues at the beginning)

4. Smoke free casino

5. Production shows were actually pretty good

6. Sparse crowd - ship felt empty

 

Misses (except for new ship / new staff related factors):

1. Spa 18% Service Fee does not go to staff - you would think this is the gratuity.. Nope! Confirmed with three staff members that they do not get this as the tip - tip is extra!

2. No free food options after 10PM (room service menu I saw had three items on it)

3. Buffet was terrible aside from breakfast; very few options and ran out of OJ afternoon day 2

4. Dining room issues with cold food and availability of basic items (lets attribute this to new ship)

5. No enforcement of dining room and buffet dress codes or hand sanitizer. Some (non-US?) were at the buffet dripping wet in bathing suits and flip flops - no shirts.

6. No life guards

7. Signs outside elevators - the signs were traversed with deck 1 on the top going down to deck 14.

 

7.Fine print says fuel surcharge of $12/day if fuel is above $40 (Rarely below $40 - RCCL @ $60, NCL @ $65); not sure if they ever implement this.

 

 

There were many challenges attributed to first cruise jitters. they really didn't affect me as they did others, except for the initial check in, when everyone was considered a "VIP" and the computers were not working. Any questions, let me know - tons of photos and very lengthy review.

 

 

Thanks for the review..I am interested in cruising on both ships..question: regarding the A/C, were you able to control the cabin temp on your own? I read somewhere that on the other ship ( Celebration?) , you CANNOT control the cabin temp, and the ship controls it...that would bother me, as I like the cabin COLD when I sleep..also, were there any hot tubs, and were they hot? Thanks!

 

Big Al :cool:

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I was able to do the luncheon and was there in the theater for the ribbon cutting. Started to have lunch but under my circumstances i couldnt really do the tour. The ship is lucky to have been bought by a great cruise line because there were things about the ship that i didnt care for. For one they had plastic flowers in planters that were old and discolored. The ladies room near the dining room on deck 8 was already stopped up and not working and only 2 stalls. The colors by the elevator was down right weird. The walls are a light pastel green with red light fixtures and red carpet but the elevator banks were navy blue? My question is had you seen the balcony suite rooms. They dont seem to compare to the Celebration’s Veranda Suite. Please your opinion of their cabins.

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Thanks for the review..I am interested in cruising on both ships..question: regarding the A/C, were you able to control the cabin temp on your own? I read somewhere that on the other ship ( Celebration?) , you CANNOT control the cabin temp, and the ship controls it...that would bother me, as I like the cabin COLD when I sleep..also, were there any hot tubs, and were they hot? Thanks!

 

Big Al :cool:

 

Our room was freezing when we first went in. I moved the nob a little past 20 (cel?) to warm it up slightly, and it seemed to thaw out. My house, I keep around 68. This room was an ice box! I presume I controlled it - was comfortable the rest of the trip. One couple we met stated that theirs was broken and maintenance had to come and look at it and never got it working. Will probably take the (new) maintenance team a little bit to figure out the glitches - can only imagine how many small things there are to learn..

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I was able to do the luncheon and was there in the theater for the ribbon cutting. Started to have lunch but under my circumstances i couldnt really do the tour. The ship is lucky to have been bought by a great cruise line because there were things about the ship that i didnt care for. For one they had plastic flowers in planters that were old and discolored. The ladies room near the dining room on deck 8 was already stopped up and not working and only 2 stalls. The colors by the elevator was down right weird. The walls are a light pastel green with red light fixtures and red carpet but the elevator banks were navy blue? My question is had you seen the balcony suite rooms. They dont seem to compare to the Celebration’s Veranda Suite. Please your opinion of their cabins.

 

Glad you were able to make it! I would concur on your impressions, and hopefully some interior decorating people can spice it up a bit, as there are a lot of fake flowers and plants onboard! The elevator area colors were a deep blue to say the least. I was able to tour the suites (there are 10, only rooms with balconies). Decent size, bathrooms were a lot of marble with deep jetted tub and separate shower. Couch, desk with uncomfortable chair, big TV - the bedroom had a bed and a TV. Big balcony though, can see them up there on deck 10. I have a video I can try to post somewhere and share the link.

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Glad you were able to make it! I would concur on your impressions, and hopefully some interior decorating people can spice it up a bit, as there are a lot of fake flowers and plants onboard! The elevator area colors were a deep blue to say the least. I was able to tour the suites (there are 10, only rooms with balconies). Decent size, bathrooms were a lot of marble with deep jetted tub and separate shower. Couch, desk with uncomfortable chair, big TV - the bedroom had a bed and a TV. Big balcony though, can see them up there on deck 10. I have a video I can try to post somewhere and share the link.

 

Glad i wasnt the only one who thought those plastic flowers were tacky. They werent even silk. Looking forward to your video. I think the cruise line knows it has a lot of redecorating to do to come up to the Grand Celebration’s decor.

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