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Again from info still online. While doing personalizer, you actually take photo of your passport (no info about other types of I.D.). Their claim was you arrive at cruise center wearing *****. and go directly to security and board ship. There was no mention if I.D. photo is to be used or the cruise card photo system does another photo. Since there are people who will refuse to use ***** I think the old machines will still be used to take everyone's photo at embarkation.

 

I still so not see just getting onto the ship without presenting your passport for verification at some point in the check-in/boarding process. Having passport info in the ***** pre-cruise database is not the same as proof you have it with you for the cruise.

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Thanks for the updates. Did you still have to show your cruise card and get photographed by security to get onboard or do they now read the Medallion at the security point?

 

 

 

We still had to be photographed for the security photo when going on the ship .

 

***** did not work at signing in for muster station. We had to use the accompanying cruise card. ***** does not work at the bars for us. Hubby just made a purchase in one of the shops. ***** “worked” for that but not really. We are Elite and using the ***** it did not give the 10% discount. Purchase had to be redone using his cruise card. ***** is still opening our door all of the time. Lots of money just to have your door unlock... in my opinion.

 

 

 

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Posted (edited)
I still so not see just getting onto the ship without presenting your passport for verification at some point in the check-in/boarding process. Having passport info in the ***** pre-cruise database is not the same as proof you have it with you for the cruise.

 

I’ve been skeptical about that claim because airlines & cruise lines have our passport information but still require a physical scan at check-in. A mere passenger created photo of a passport does not ensure the authenticity of a passport nor that the passenger has it when required by a country’s immigration department. Some countries hold our passports which won’t work if Princess allows a passenger to board without physically checking that passengers have their passport with them.

 

I suspect this is one of the promoted functions that will never be implemented & that a physical check of passports will still be necessary. With numerous reports of requiring photos multiple times during the boarding process over 5 months after initial implementation the ***** system still cannot even accomplish this simple task.

Edited by Astro Flyer

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Hubby just made a purchase in one of the shops. ***** “worked” for that but not really. We are Elite and using the ***** it did not give the 10% discount. Purchase had to be redone using his cruise card.

 

Golly - that was happening months ago as well and they still haven't resolved it!!

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Golly - that was happening months ago as well and they still haven't resolved it!!

Maybe they’re hoping that passengers won’t notice the missing discount so resolving this issue might not be a priority for Princess.

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I’ve been skeptical about that claim because airlines & cruise lines have our passport information but still require a physical scan at check-in. A mere passenger created photo of a passport does not ensure the authenticity of a passport nor that the passenger has it when required by a country’s immigration department. Some countries hold our passports which won’t work if Princess allows a passenger to board without physically checking that passengers have their passport with them.

 

I suspect this is one of the promoted functions that will never be implemented & that a physical check of passports will still be necessary. With numerous reports of requiring photos multiple times during the boarding process over 5 months after initial implementation the ***** system still cannot even accomplish this simple task.

 

 

 

We had to physically present our passports for verification at the pier yesterday.

 

 

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We had to physically present our passports for verification at the pier yesterday.

 

Thanks for sharing your experiences during your cruise & for confirming the current procedure.

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Just came back from the M&G for our Cruise Critic Group on this cruise. We had quite a turnout of officers/cruise staff and one of the topics discussed was the *****. No real answers as to the timelines or the addressing of the current problems. It was mentioned that one of the reasons there were so many problems was because it had been tested on land in a concrete building and when it was implemented on the ship no one had anticipated having the problems they encountered with all the metal on the ship. It was also told to our group that the Caribbean Princess will be the next ship to begin to implement the ***** with a limited number of cabins in the not to distant future although no specific date was given. Said that it will happen before fully implemented on the Regal. Apparently there have been modifications and adjustments and they are hoping the Regal can learn from how it is rolled out on the Caribbean and then implement those same changes in the Regal. We shall see.

 

 

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Posted (edited)
It was mentioned that one of the reasons there were so many problems was because it had been tested on land in a concrete building and when it was implemented on the ship no one had anticipated having the problems they encountered with all the metal on the ship.

OMG! [emoji5] No one on this project anticipated there might be problems. [emoji33]

 

Thanks for the current update about the Caribbean being the next ship because originally the Royal was the second ship scheduled after the Regal...wonder why the change.

Edited by Astro Flyer

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Wonder if there is some design differrnce that makes Regal and Royal less compatible with ***** than other ships in the fleet.

 

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Wonder if there is some design differrnce that makes Regal and Royal less compatible with ***** than other ships in the fleet.

Maybe just a larger ship with more work required to implement *****? The Caribbean is about 25% smaller than those ships.

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We cruised CB March 18. It was slated to be the first Medallion cruise on that ship but, obviously, that didn't happen. While I was looking forward to checking out the new system I'm glad they pulled it - once they figured out that ships are made out of steel. :rolleyes:

 

I will gladly wait until they get the system working. They have so much invested in the Medallion I can't see them abandoning the project altogether. BTW: Loved the Sesame Street reference. :D

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...It was mentioned that one of the reasons there were so many problems was because it had been tested on land in a concrete building and when it was implemented on the ship no one had anticipated having the problems they encountered with all the metal on the ship,,,

I've stated I have had experience with failures with new software roll outs. Every time there was a problem, management would come out with bizarre reasons for the issues that later were discovered to be plain lies. A steel ship would not effect the actual software or any hardwired peripherals. It might effect the "location" aspect of the the system as far as pin pointing your location, not the general area. Anyway, as far as the "steel" excuse, I'm throwing the BS card.

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A steel ship would not effect the actual software or any hardwired peripherals. It might effect the "location" aspect of the the system as far as pin pointing your location, not the general area.

 

Uhh...

What parts of the ***** software does not rely on a pinpointed location?

 

"Hello, Mr Jones... Oh! He's the guy over there?!?"

 

::runs and hides:: ;)

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What the Heck. You can't even use a cell phone in metal buildings without problems and they didn't "anticipate" an issue? Are these people professional?

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We still had to be photographed for the security photo when going on the ship .

 

***** did not work at signing in for muster station. We had to use the accompanying cruise card. ***** does not work at the bars for us. Hubby just made a purchase in one of the shops. ***** “worked” for that but not really. We are Elite and using the ***** it did not give the 10% discount. Purchase had to be redone using his cruise card. ***** is still opening our door all of the time. Lots of money just to have your door unlock... in my opinion.

 

 

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I can't believe they haven't fixed that. I finally had to go to customer service and have them give me the elite card because I was having such a hard time getting the discount at the store back in december.

 

It sounds like no progress has been made at all. That's about all ours was good for on the Dec 3 2017 sailing.

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https://www.ocean.com/ocean/medallion-class Several dead end pages that I assume ***** used to promote itself before they realized they couldn't provide. With all the public embarrassment, you would think they would show a timeline of WHAT has been done.

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***** is like some thing that has gained self awareness, with no direction except to promote itself....... ( real sci-fi stuff no..just departments all working my themselves... )

 

Now what does ***** stand for Oh My.... where to next... as long as it does sink the ship

 

Time for another G&T

 

Cheers Don

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Golly - that was happening months ago as well and they still haven't resolved it!!

 

This is how they are going to monetize passenger behaviour / pay for *****.

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Posted (edited)
I've stated I have had experience with failures with new software roll outs. Every time there was a problem, management would come out with bizarre reasons for the issues that later were discovered to be plain lies. A steel ship would not effect the actual software or any hardwired peripherals. It might effect the "location" aspect of the the system as far as pin pointing your location, not the general area. Anyway, as far as the "steel" excuse, I'm throwing the BS card.

 

Within the past 2 weeks, there were some posts by a ***** cruiser about how before they cruise,

they were unable to use the Ocean Apps which are available --- they could not get the apps

to accept their credential. (Sorry, I don't remember the name, but there are 2 or 3 of them).

 

No steel involved.

 

And, a post earlier in this thread -- no elite 10% discount when using *****...

 

No steel involved.

 

This is the post I am thinking of (about the apps):

 

https://boards.cruisecritic.com/showpost.php?p=55780209&postcount=1

Edited by pablo222

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Time to cut your enormous losses Princess. Nothing wrong with the old card system. If it aint broke why try to fix it. Signed old codger fixed in his ways.

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Time to cut your enormous losses Princess. Nothing wrong with the old card system. If it aint broke why try to fix it. Signed old codger fixed in his ways.

-- deleted --

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i want it done for my cruise in October . i am will going on my first princess cruise on the regal and this will nice to have for my cruise.

 

If you have it on yours, that's good news for us as well in December. Fingers crossed.

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OMG! [emoji5] No one on this project anticipated there might be problems. [emoji33]

 

Thanks for the current update about the Caribbean being the next ship because originally the Royal was the second ship scheduled after the Regal...wonder why the change.

 

We were told early on that the CB was to be the second ship to implement the ***** because it was of the "Grand Class" design and would be the template for the rest of the fleet to follow for implementation.

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We are on the Regal April 15 sailing right now. We are in a mini-suite. Got *****’s at check-in. Went to ***** orientation meeting 1st day. We are platinum level members. We each have free internet and texting for entire cruise. We can toggle between our iPhones and iPads for free usage. Internet has worked very well for us throughout most of the ship. We are very pleased and impressed. They’ve come a long way. Don’t need to carry our ship cards with us while onboard. Just use the ***** for cabin entrance.

 

 

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Posted (edited)
We are on the Regal April 15 sailing right now. We are in a mini-suite. Got *****’s at check-in. Went to ***** orientation meeting 1st day. We are platinum level members. We each have free internet and texting for entire cruise. We can toggle between our iPhones and iPads for free usage. Internet has worked very well for us throughout most of the ship. We are very pleased and impressed. They’ve come a long way. Don’t need to carry our ship cards with us while onboard. Just use the ***** for cabin entrance.

 

Thanks for the info - MedallionNet is fantastic isn't it? When you say you "Don’t need to carry our ship cards with us while onboard" - aren't the cards still needed for purchasing drinks from the bar and items from the shops?

Edited by dides

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`antsp` in another thread

"We are on caribe deck, as I look down onto dolphin deck balcony, the newly fitted ***** sensors have been installed, ( as have everywhere else ) the sensor is fully exposed with screw type cable connectors x 3. I can already see condensation inside the sensor. Exposed electronic connections in sea air. Any guesses anyone"

 

https://boards.cruisecritic.com/showpost.php?p=55839815&postcount=19

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Got *****’s at check-in. Went to ***** orientation meeting 1st day. We are platinum level members. We each have free internet and texting for entire cruise. We can toggle between our iPhones and iPads for free usage. Internet has worked very well for us throughout most of the ship. We are very pleased and impressed.

 

With ocean medallion?

 

Or, with free internet?

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Posted (edited)
We were told early on that the CB was to be the second ship to implement the ***** because it was of the "Grand Class" design and would be the template for the rest of the fleet to follow for implementation.

 

Not sure who told you that but I read on the original ***** webpage that the CB was the 3rd ship scheduled (second class of ship) after the Regal (November 2017) and Royal (January 2018) were the first two ships scheduled.

 

That statement was on the *****’s webpage which has been removed & it currently only states that on the Regal “as we phase in Ocean Medallion activation by groups of staterooms throughout 2018” and nothing about other ships.

 

Being booked on a Royal cruise, I noted that it was scheduled as the second ship but didn’t take a screenshot shot as proof of their original schedule not thinking it would drastically change.

Edited by Astro Flyer

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Posted (edited)
Time to cut your enormous losses Princess. Nothing wrong with the old card system. If it aint broke why try to fix it. Signed old codger fixed in his ways.

***** is no longer being prominently promoted on the Princess homepage & now it’s just one of the dozens of subcategories listed in small print at the bottom of their homepage. Like after all of the hoopla about celebrity chef Stone disappeared after the disappointing results of that experiment. The addition of Share quickly ended but their investment pales in comparison to ***** so it’s extremely doubtful that CCL/PCL management will follow your recommendation. While I agree with you, they’ve already spent so much on ***** they’re unlikely to end it by admitting it was an unworkable decision.

 

In an interview the CCL CEO he stated that expanding ***** to other CCL brands would be based on customer satisfaction.

 

https://www.travelpulse.com/news/cruise/will-princess-cruises-future-medallion-tech-change-the-face-of-travel.html

 

“But it’s not about the technology; it’s about the guests, and so we just have to see how it actually resonates with guests. We think they’re going to love it, but we’ll see; and of course, if they do love it, every brand will be clamoring for it.”

 

But waiting for passenger feedback didn’t happen for Princess ships because every ship that’s had shipyard maintenance has been prepared for *****. He further stated that Princess was the first CCL brand to get ***** because the Princess president was the initial team member to express interest” in *****.

 

Previously in this thread caribill posted that during the yearly CCL investor’s meeting there was no mention about ***** problems. Their goal to be a leader in cruise technology may have been an admirable decision to some but never would have greatly improved my cruise experience. Although I’m not the demographic ***** was designed to attract with all of its cool technology.

Edited by Astro Flyer

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the crack IT ***** team must be working with the IRS also, as their E-File and Direct Pay systems are both down on this April 17th due date for filing and paying taxes...( excluding extensions and for calendar year taxpayers, and, and, and...:cool:

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Thanks for the info - MedallionNet is fantastic isn't it? When you say you "Don’t need to carry our ship cards with us while onboard" - aren't the cards still needed for purchasing drinks from the bar and items from the shops?

 

If ***** is working (and that's a big IF but poster says it is working for them), you won't need cards to purchase drinks from the bar and items from the shops. You just need your medallion on your person.

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If ***** is working (and that's a big IF but poster says it is working for them), you won't need cards to purchase drinks from the bar and items from the shops. You just need your medallion on your person.

 

I'm quite aware of what's supposed to occur but it hasn't been working fully yet in these areas and that's why I'm asking. It would be a big step forward if so. Also their statement was followed by "Just use the ***** for cabin entrance." which seems to indicate it is still limited to that.

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Not sure who told you that but I read on the original ***** webpage that the CB was the 3rd ship scheduled (second class of ship) after the Regal (November 2017) and Royal (January 2018) were the first two ships scheduled.

 

That statement was on the *****’s webpage which has been removed & it currently only states that on the Regal “as we phase in Ocean Medallion activation by groups of staterooms throughout 2018” and nothing about other ships.

 

Being booked on a Royal cruise, I noted that it was scheduled as the second ship but didn’t take a screenshot shot as proof of their original schedule not thinking it would drastically change.

 

Your information is correct. The implementation schedule that was originally stated was:

 

Regal Princess - First Medallion Cruise: November 13, 2017

Royal Princess - First Medallion Cruise: January 9, 2018

Caribbean Princess - First Medallion Cruise: March 18, 2018

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Your information is correct. The implementation schedule that was originally stated was:

 

Regal Princess - First Medallion Cruise: November 13, 2017

 

Royal Princess - First Medallion Cruise: January 9, 2018

 

Caribbean Princess - First Medallion Cruise: March 18, 2018

 

 

Thanks Thrak for the confirmation & in that interview with the CCL CEO they had the same order for implementation.

 

I routinely bookmark things that I many need to view later however I didn’t anticipate the poorly planned ***** implementation so didn’t keep proof of the schedule.

 

Since then Princess notified me that 16 months after scheduled implementation that our Royal cruise will not have *****.

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Your information is correct. The implementation schedule that was originally stated was:

 

Regal Princess - First Medallion Cruise: November 13, 2017

Royal Princess - First Medallion Cruise: January 9, 2018

Caribbean Princess - First Medallion Cruise: March 18, 2018

 

This press release has most of the original roll out information:

 

http://phx.corporate-ir.net/phoenix.zhtml?c=140690&p=irol-newsArticle&ID=2283431

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In an interview the CCL CEO he stated that expanding ***** to other CCL brands would be based on customer satisfaction.

 

https://www.travelpulse.com/news/cruise/will-princess-cruises-future-medallion-tech-change-the-face-of-travel.html

 

From that link:

 

"Princess is the perfect choice to first receive the technology as it really is a natural evolution of its award-winning Princess@Sea mobile app, "

Even princess can't decide if they have an app...

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I haven’t been able to read all recent posts but at the huge CC M&G the captain and about 8 staff were present and took as many questions as 250 of us had. There seems to be some confusion among the posters. The great fast internet had nothing to do with Ocean Medallion. They are two separate things. The fast speed internet is up and running great. I was on the Regal in January and now. The internet enhancement was complete by mid January. They specifically told us they were not going to continue work on the Regal with the ocean Medallion until it returns to the US after the summer season.,.no one is even working on it on the Regal since the workers were left in the US or more likely the Bahamas. One of the staff inadvertently riled the crowd since he said management had decided to do the Caribbean Princess next since it would remain near the workers and younger people would want to have the latest technology. Well that inadvertent slip of the tongue got a rise from the crowd that many older folks are just as tech savvy as younger people. A CC member who seemed about ten years younger was the one who made the statement. He was upset that he didn’t have it. No one asked the obvious and that is if they can’t get it to work on the Regal how are they going to get it to work on the Caribbean. I think they are trying to mix the new internet which is up and running fine with the Ocean Medallion ant the Medallions will vanish and the great new internet will be their success story. Mike

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I forgot to mention they said specifically the problem is that it was conceived and tested in a concrete building and not in a metal one....as someone mentioned previously this is the problem they identified with the Captain and staff present. This is way outside my field of expertise but previous posters have nailed the problem. They didn’t indicate whether a solution is possible. Knowing this it is interesting to go back to the link of Jan and the inventor hyping it in a previous post. Rather amusing. Mike

 

 

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