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Ez air and ticketing timing

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This is my first use of EZAir. So I am 44 days out from my cruise and still showing in United my reservation and seat numbers, but I am still not ticketed. When should I expect that to change and actually be ticketed since the 45 flexible change period, etc. is now over? I guess what I am asking is at what point do I need to contact Princess to see when they are going to pay up!!! Grin.

 

Pooh

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So I called to see how this is handled and was told by representative who called the air department and asked. The process of actually ticketing flexible tickets is not an automated one, i.e., it can take up to 3-7 business days to actually get ticketed after the 45 day mark is up. If I wanted she said she would contact the air department and request that they "push through" (her words not mine) the reservation to get ticketed asap. I said not at this time. As we are still 44 days out, I will wait a few more days(as I already have my seat selections and they do show on United's site), to see if ticketed. Then if not, will call back and ask Princess to "push through" to be ticketed. You just learn something everyday!!

 

Pooh

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On my last cruise the ticket wasn't issued until 28 days before, and my parents flights were ticketed 30 days before departure.

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How did u know u are not ticketed? Did u call United and ask them?

 

For me, when I logged into United's website to look at my reservation, it said "this itinerary is not ticketed and is only reserved through tonight" or something like that.

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You can lock in your EZair tickets at any time by simply calling Princess. Once you have done that though, they are considered "Restricted tickets" and you are unable to make changes. Essentially it you then have the same restrictions as if you had purchased the tickets directly from the airline.

 

I am 87 days from cruising and worked with Princess yesterday to "ticket" my reservations with United. Once that was done I was able to go on the United website and upgrade our seats to Economy Plus for the seven and a half hour flight to Paris.

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You can lock in your EZair tickets at any time by simply calling Princess. Once you have done that though, they are considered "Restricted tickets" and you are unable to make changes. Essentially it you then have the same restrictions as if you had purchased the tickets directly from the airline.

 

I am 87 days from cruising and worked with Princess yesterday to "ticket" my reservations with United. Once that was done I was able to go on the United website and upgrade our seats to Economy Plus for the seven and a half hour flight to Paris.

 

Good to know and thanks for posting.

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You can lock in your EZair tickets at any time by simply calling Princess. Once you have done that though, they are considered "Restricted tickets" and you are unable to make changes. Essentially it you then have the same restrictions as if you had purchased the tickets directly from the airline.

 

I am 87 days from cruising and worked with Princess yesterday to "ticket" my reservations with United. Once that was done I was able to go on the United website and upgrade our seats to Economy Plus for the seven and a half hour flight to Paris.

 

Is there a reason you didn't book Economy Plus directly through EZAir?

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So I called to see how this is handled and was told by representative who called the air department and asked. The process of actually ticketing flexible tickets is not an automated one, i.e., it can take up to 3-7 business days to actually get ticketed after the 45 day mark is up. If I wanted she said she would contact the air department and request that they "push through" (her words not mine) the reservation to get ticketed asap. I said not at this time. As we are still 44 days out, I will wait a few more days(as I already have my seat selections and they do show on United's site), to see if ticketed. Then if not, will call back and ask Princess to "push through" to be ticketed. You just learn something everyday!!

 

Pooh

 

Its the financial process of moving money from your paid cruise to Process and then Princess moving the money to the airline. The airline will not confirm tickets until they receive the $$$.

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Posted (edited)
Is there a reason you didn't book Economy Plus directly through EZAir?

 

I’m not sure you can do that through EZ Air on United. Some airlines have an actually upgraded class of economy service (like Delta) that can be booked and ticketed. On United you book your economy fare first and then pay the upgraded Economy Plus when you choose your seats. At least, that’s what I’ve always had to do!

Edited by BigGuy25

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How did u know u are not ticketed? Did u call United and ask them?

 

go to their website and go to manage reservations. Put in your information and up will pop your reservation, your seat numbers or where you pick your seat numbers and at the top it says, at the moment, This reservation is not ticketed.

We will hold this reservation until midnight Fri., Jun. 15, 2018 in Denver, CO, US (DEN). The date keeps changing each day so don't worry about that!

 

 

Pooh

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Posted (edited)
go to their website and go to manage reservations. Put in your information and up will pop your reservation, your seat numbers or where you pick your seat numbers and at the top it says, at the moment, This reservation is not ticketed.

We will hold this reservation until midnight Fri., Jun. 15, 2018 in Denver, CO, US (DEN). The date keeps changing each day so don't worry about that!

 

 

Pooh

 

 

Interesting, thanks for yours and Coral's response.

Since I have used EZair several times this year and last and have one booked coming up in Sept. I was curious.

 

But of those I have booked, only one had a segment with United and I think it showed ticketed right away as it was working with other flights.

 

So you are saying you have not called the airline? Just looked at their web site? When I book with EZ-Air and can see my "reservation" on an airline site...I usually call them first and let them direct me back to Princess if they cannot help me with my query.

 

In other words, I never use Princess as my first stop. But the info you recv'd from EZ-air is informative about the process. Also what is shown on United site, thanks again.

 

 

Hate the waiting game, hopefully your flight will be ticketed soon.

Edited by land lover

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Pooh, We are on the same trip. Our outbound on American was ticketed on June 6, but the return on United is still showing as reserved and not ticketed.

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Is there a reason you didn't book Economy Plus directly through EZAir?

As was stated by someone else, I don't think you can book United Economy Plus directly through EZAir. I did look at some alternate routings on other airlines that were significantly higher than what we booked. Besides if you could book "Economy Comfort" or what ever it is called, you would have to pay that up-charge for every segment.

 

Our flights are Huntsville to Paris and returning New York to Huntsville, $361 pp Economy. Going direct to the airline websites the costs were excess of $2,000 at the time. We change planes in Dulles going over and Charlotte on the return and the only segment that was long enough to worry about was the Washington-Paris, the other three legs are all less than 2 hours. Yesterday the upgrades to Economy Plus cost me $179 pp, this morning they were only $155 but as I write this the cost has gone back up to $179. Upgrading the rest of the flights would have been an additional $140 each.

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I’m not sure you can do that through EZ Air on United. Some airlines have an actually upgraded class of economy service (like Delta) that can be booked and ticketed. On United you book your economy fare first and then pay the upgraded Economy Plus when you choose your seats. At least, that’s what I’ve always had to do!

 

Interesting. Yes, we are flying Delta. Chose Premium Economy class when looking at flights on EZ Air. And I don't think United ever came up as an option for us.

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As was stated by someone else, I don't think you can book United Economy Plus directly through EZAir. I did look at some alternate routings on other airlines that were significantly higher than what we booked. Besides if you could book "Economy Comfort" or what ever it is called, you would have to pay that up-charge for every segment.

 

Our flights are Huntsville to Paris and returning New York to Huntsville, $361 pp Economy. Going direct to the airline websites the costs were excess of $2,000 at the time. We change planes in Dulles going over and Charlotte on the return and the only segment that was long enough to worry about was the Washington-Paris, the other three legs are all less than 2 hours. Yesterday the upgrades to Economy Plus cost me $179 pp, this morning they were only $155 but as I write this the cost has gone back up to $179. Upgrading the rest of the flights would have been an additional $140 each.

 

You make a good point about the length of the segments and will have to keep that in mind for future travel.

 

All of our segments are 2+ hrs. Plus we got very lucky and hit a Delta sale that got us roundtrip premium economy from upstate NY to Sydney Australia for $1,600 pp. The main cabin is a bit more than that now and PE is $2,800! :eek:

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Wow I have learned quite a bit today by reading everyone's posts. Thanks for the great tips

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Another thing to remember about EZair and flight selections. If you are wanting to do some pre- or post-cruise traveling you can fly weeks before or after, and you don't have to use the default airports. Current example: from my home airport the oneway economy fare to Heathrow on 12 Sep is $283, but if you wanted to see some of Scotland beforehand you can book direct to Glasgow for $298.

 

There were 26 additional arrival airport options. We doing the TA from Southampton in Sep but flying into Paris about a week early to visit Normandy, etc., and separately booked a direct flight from Paris to Southampton for less than $100 each to catch the ship.

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Another thing to remember about EZair and flight selections. If you are wanting to do some pre- or post-cruise traveling you can fly weeks before or after, and you don't have to use the default airports. Current example: from my home airport the oneway economy fare to Heathrow on 12 Sep is $283, but if you wanted to see some of Scotland beforehand you can book direct to Glasgow for $298.

 

There were 26 additional arrival airport options. We doing the TA from Southampton in Sep but flying into Paris about a week early to visit Normandy, etc., and separately booked a direct flight from Paris to Southampton for less than $100 each to catch the ship.

 

Great info; thanks for sharing

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There were 26 additional arrival airport options. We doing the TA from Southampton in Sep but flying into Paris about a week early to visit Normandy, etc., and separately booked a direct flight from Paris to Southampton for less than $100 each to catch the ship.

 

we will be doing something similar next year, and hope to be able to use Ez Air to fly into Prague for a week pre-cruise.

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36 days until cruise and my EZAir reservation was finally ticketed and confirmed! So it takes about 9 business days after the 45 day period is over to get ticketed in this case. At least I don't have to call!

 

Pooh

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I just wanted to include my endorsement of EZ Air... doing the Golden Princess transpacific in Sep/Oct and just booked my return flight from Sydney to LAX... nonstop on Delta for only 463pp! :D

 

At THAT price... I don't care when they ticket me! ;)

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I just wanted to include my endorsement of EZ Air... doing the Golden Princess transpacific in Sep/Oct and just booked my return flight from Sydney to LAX... nonstop on Delta for only 463pp! :D

 

At THAT price... I don't care when they ticket me! ;)

 

Great price; and your response was funny

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I booked a flight using EZ air for next Feb. So if I pay for my cruise and airfare in Oct; will Princess pay the airline or do they wait until the last minute to pay the airline? Thanks. I already have my seats on Delta for outbound and return flights

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Assuming you have a flexible fare, Princess will pay the airline 45 days prior to sail date, although other posts have indicated it is sometimes a few days later.

 

Regardless, with the flexible fare you can make changes for whatever reason up to the 45 day mark.

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I just wanted to include my endorsement of EZ Air... doing the Golden Princess transpacific in Sep/Oct and just booked my return flight from Sydney to LAX... nonstop on Delta for only 463pp! :D

 

At THAT price... I don't care when they ticket me! ;)

 

Perfect time to book, the fares for these non-stop flights just dropped a hundred....but I am assuming u have been watching.

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Just a word of warning!

If you book with EZAir, you should regularly check your flights. 125 days out and my friend went to check her flights and found that they had been cancelled!!!! :eek: She was flying from San Diego > Atlanta > Barcelona and home from Ft. Lauderdale!

Over an hour and 1/2 on the phone with Princess and they got her flights back with an earlier departure from SD, but never told her why they were cancelled!!

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Just a word of warning!

If you book with EZAir, you should regularly check your flights. 125 days out and my friend went to check her flights and found that they had been cancelled!!!! :eek: She was flying from San Diego > Atlanta > Barcelona and home from Ft. Lauderdale!

Over an hour and 1/2 on the phone with Princess and they got her flights back with an earlier departure from SD, but never told her why they were cancelled!!

 

Just want to be sure I understand you correctly. The flights were no longer available through Adair of the airlines cancelled them?

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Just want to be sure I understand you correctly. The flights were no longer available through Adair of the airlines cancelled them?

NO! The flight was still available from Atlanta to Barcelona (We are on that flight still). Not sure if after cancelling the first segment there were no longer seats or it was just cancelled altogether? So they were given an earlier flight from San Diego to ATL and put back on the flight to Barcelona. There was no reason given for the cancellation.

 

Worst yet is that they were not notifies of this! My friend just happened to check on it.

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NO! The flight was still available from Atlanta to Barcelona (We are on that flight still). Not sure if after cancelling the first segment there were no longer seats or it was just cancelled altogether? So they were given an earlier flight from San Diego to ATL and put back on the flight to Barcelona. There was no reason given for the cancellation.

 

Worst yet is that they were not notifies of this! My friend just happened to check on it.

 

Thanks for the heads up. Made me check my upcoming flights and we are good :D

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Thanks for the heads up. Made me check my upcoming flights and we are good :D

Good! Keep checking it from time to time!

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Good! Keep checking it from time to time!

When you say keep checking, do you mean EZ AIR or the airline site?

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When you say keep checking, do you mean EZ AIR or the airline site?

 

The airline site. Actually, our flights are no longer available on the EZ Air site for the day of disembarkation as they don't meet the cruise line guidelines.

 

They did when I first booked them. Then Delta changed the departure time and it didn't meet the guidelines.

 

I had to call Princess because we had a fantastic fare (RT east coast to SYD, premium economy, $1,600) and if I had to rebook for that day, on another airline, the new fare would be double!

 

My husband and I agreed that if we could keep our fare, we were willing to spend another night in SYD. (Fare at that time for the next day was $2,700!) Princess made the switch, honoring our original booked fare. Worth it to spend another night in SYD compared to spending an add'l $3,200 on air.

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Yes please check the airline website for any changes. You may get a change which does not allow significant time to make a connection; and the airlines will not notify you of flight changes. I check every few weeks

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When you say keep checking, do you mean EZ AIR or the airline site?

EZAir. Well I guess it can't hurt to check both, but it was EZAir who cancelled it, I believe.

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The airline site. Actually, our flights are no longer available on the EZ Air site for the day of disembarkation as they don't meet the cruise line guidelines.

 

They did when I first booked them. Then Delta changed the departure time and it didn't meet the guidelines.

 

I had to call Princess because we had a fantastic fare (RT east coast to SYD, premium economy, $1,600) and if I had to rebook for that day, on another airline, the new fare would be double!

 

My husband and I agreed that if we could keep our fare, we were willing to spend another night in SYD. (Fare at that time for the next day was $2,700!) Princess made the switch, honoring our original booked fare. Worth it to spend another night in SYD compared to spending an add'l $3,200 on air.

What is the guideline you are referring to?

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What is the guideline you are referring to?

 

I assume it is how soon after docking passengers can select a flight. For example, it might say 5 hours after arrival. So if the ship arrived at 7 AM, no flight before noon could be booked on EZAir.

 

The pesonalizer will tell you what the guideline is for your disembarkation port.

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