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Do passengers who regularly travel in suites with P&O, or just cruise very frequently, receive any perks or privileges (other than those directly noted in the Peninsular Club blurb). For example, invitations to any events, free ship tours, customer feedback sessions, special treatment on board, dinner with the Captain, extra special booking offers etc. I just wondered as these are they type of things some firms do for loyal customers and I would assume a big cruise company like P&O might do, but perhaps wouldn't want to commit to in writing in the official Loyalty Cub docs.

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No.

 

 

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If diaB hasn't received any "perks" then I seriously doubt ANY exist. He would certainly be at the top of the P&O thanks for your support list!

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we have only recently made it up to Caribbean level and staying in suites..for us the separate breakfast is worth its weight in gold. no bun fight , no busy mdr..just quiet and smooth service..so I am happy with that (easily pleased)

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We have been invited to the Bridge to meet the captain. That was on a world cruise and we were in the Penthouse suite. On our last cruise with P&O in 2016 on the Oceana, we were invited to a cocktail party with the officers which was for suite passengers only but some other people were also invited because there are only six suites. On the Oriana in 2012 on a Med cruise suite passengers were invited to the Captain's balcony for a buffet breakfast for the sail in to Venice. So I think it must depend on the cruise or the captain whether suite passengers get any little perks.

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We have been invited to the Bridge to meet the captain. That was on a world cruise and we were in the Penthouse suite. On our last cruise with P&O in 2016 on the Oceana, we were invited to a cocktail party with the officers which was for suite passengers only but some other people were also invited because there are only six suites. On the Oriana in 2012 on a Med cruise suite passengers were invited to the Captain's balcony for a buffet breakfast for the sail in to Venice. So I think it must depend on the cruise or the captain whether suite passengers get any little perks.

Absolutely agree, depends on who the Captain and Senior officers are. Many times on the Bridge and yes, the Captains balcony for a little gathering and for sure, the occasional 'discreet' party. Once we were having a lunch time drinks party on our stern suite when one of the Captains changed course to ensure we had the sun on the balcony. Obviously it helps if you are a regular traveller as you get to know the officers, the butlers and indeed the Hotel team so when you swap between the P&O ships there are always welcoming faces. Enjoy the suite life.

Bal

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If diaB hasn't received any "perks" then I seriously doubt ANY exist. He would certainly be at the top of the P&O thanks for your support list!

They do

Bal

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Absolutely agree, depends on who the Captain and Senior officers are. Many times on the Bridge and yes, the Captains balcony for a little gathering and for sure, the occasional 'discreet' party. Once we were having a lunch time drinks party on our stern suite when one of the Captains changed course to ensure we had the sun on the balcony. Obviously it helps if you are a regular traveller as you get to know the officers, the butlers and indeed the Hotel team so when you swap between the P&O ships there are always welcoming faces. Enjoy the suite life.

Bal

 

"Once we were having a lunch time drinks party on our stern suite when one of the Captains changed course to ensure we had the sun on the balcony" you missed "upon a time" after the first word. :rolleyes:

 

 

Lets hope that a Captain doesn't alter course so you can wave to your friends on some small island or we all could be in trouble. :confused:

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We renewed our wedding vows to celebrate our ruby wedding anniversary on Arcadia's Maiden Cruise in 2005, the captain officiated and his wife was a witness. We cruised on Arcadia several times after that, and got invites to his private parties some times. Initially there were 20 or 30 invited, but they got larger as time progressed!

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Absolutely agree, depends on who the Captain and Senior officers are. Many times on the Bridge and yes, the Captains balcony for a little gathering and for sure, the occasional 'discreet' party. Once we were having a lunch time drinks party on our stern suite when one of the Captains changed course to ensure we had the sun on the balcony. Obviously it helps if you are a regular traveller as you get to know the officers, the butlers and indeed the Hotel team so when you swap between the P&O ships there are always welcoming faces. Enjoy the suite life.

Bal

 

Enjoy the suite life? While we've had a few perks from being in a suite I think the only reason I'd book with P&O is for the itinerary now. I personally think P&O have no idea how to treat the passengers who pay for their most expensive cabins. A bigger cabin, a butler and somewhere to eat breakfast doesn't really count for much compared to what is on offer from other cruise companies.

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Enjoy the suite life? While we've had a few perks from being in a suite I think the only reason I'd book with P&O is for the itinerary now. I personally think P&O have no idea how to treat the passengers who pay for their most expensive cabins. A bigger cabin, a butler and somewhere to eat breakfast doesn't really count for much compared to what is on offer from other cruise companies.

Interesting, guess it comes down to what you want to get out of it. Frankly we have had suites on more than 60 occasions with P&O and find we are looked after fantastically, not just because we are 'regulars' but we know what we want. We used to have a 'butlers request' list that we would give to the butler on the first day but now they know our requirements and ensure that the service we get is superb. We also tip them extremely well.

If you 'don't ask you don't get' is quite a good motto.

Bal

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Enjoy the suite life? While we've had a few perks from being in a suite I think the only reason I'd book with P&O is for the itinerary now. I personally think P&O have no idea how to treat the passengers who pay for their most expensive cabins. A bigger cabin, a butler and somewhere to eat breakfast doesn't really count for much compared to what is on offer from other cruise companies.

 

 

 

And the most expensive cabins are far mor than those on P&O which is why they offer more. If they in fact do. Do you not get what you pay for.

 

 

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And the most expensive cabins are far mor than those on P&O which is why they offer more. If they in fact do. Do you not get what you pay for.

 

 

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Spot on Dai

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And the most expensive cabins are far mor than those on P&O which is why they offer more. If they in fact do. Do you not get what you pay for.

 

 

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Of course other cruise lines are more expensive. I was comparing being in a suite to being in another grade of cabin on P&O. My point was that you really don't get much for the extra you pay. Our next cruise is in the Qgrill on Cunard. It's certainly costing more than P&O but I'm sure that for the money we are paying we will be getting a better experience for our money than if we'd booked a balcony cabin in Britannia class. As I said on P&O all you really get is a bigger cabin and a butler.

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Interesting, guess it comes down to what you want to get out of it. Frankly we have had suites on more than 60 occasions with P&O and find we are looked after fantastically, not just because we are 'regulars' but we know what we want. We used to have a 'butlers request' list that we would give to the butler on the first day but now they know our requirements and ensure that the service we get is superb. We also tip them extremely well.

If you 'don't ask you don't get' is quite a good motto.

Bal

 

Perhaps that's my trouble I'm not very demanding.

The next time there's no sun on my balcony I'll be sure to ask the captain to turn the ship around.;)

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Of course other cruise lines are more expensive. I was comparing being in a suite to being in another grade of cabin on P&O. My point was that you really don't get much for the extra you pay. Our next cruise is in the Qgrill on Cunard. It's certainly costing more than P&O but I'm sure that for the money we are paying we will be getting a better experience for our money than if we'd booked a balcony cabin in Britannia class. As I said on P&O all you really get is a bigger cabin and a butler.

 

Well you are the one who mentioned other cruise companies? The difference between queens grill and Britannia on Cunard is far more than suite to balcony on P&O so you get what you pay for.

 

 

 

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Well you are the one who mentioned other cruise companies? The difference between queens grill and Britannia on Cunard is far more than suite to balcony on P&O so you get what you pay for.

 

 

 

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Yes I did and perhaps I didn't make myself clear. I suppose I meant that other cruise companies treat passengers in their more expensive cabins better that P&O. On Cunard there are 4 classes with each one getting more favourable treatment than the other. So you do get what you pay for. On P&O I don't think you do.

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Yes I did and perhaps I didn't make myself clear. I suppose I meant that other cruise companies treat passengers in their more expensive cabins better that P&O. On Cunard there are 4 classes with each one getting more favourable treatment than the other. So you do get what you pay for. On P&O I don't think you do.

 

 

 

Well we must agree to differ as I do.

 

 

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Well I’ve booked a suite for one reason. Our own two sunbeds on the balcony 😎.

All other perks I could take or leave them.....Butler. No Extra space in suite don’t spend enough time inside , priority boarding. Nice but not a winner , breakfast at Sindhu, nice again but not a game changer , whirlpool bath. Waiting for knee replacement and can’t get in and out of bath 😬, Slippers and robe. Def no. Champagne chocolates and flowers. Very nice

Expensive Sunbeds I guess 😂

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Well I’ve booked a suite for one reason. Our own two sunbeds on the balcony [emoji41].

All other perks I could take or leave them.....Butler. No Extra space in suite don’t spend enough time inside , priority boarding. Nice but not a winner , breakfast at Sindhu, nice again but not a game changer , whirlpool bath. Waiting for knee replacement and can’t get in and out of bath [emoji51], Slippers and robe. Def no. Champagne chocolates and flowers. Very nice

Expensive Sunbeds I guess [emoji23]

We love the sun loungers on the balcony especially sea days. We usually go for an aft suite but couldn't get one this time so we booked midship on Britannia this time and I'm gutted to find out the balcony doesn't have sunloungers or a full size table for dinner on the balcony [emoji45]

 

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...........I'm gutted to find out the balcony doesn't have sunloungers or a full size table for dinner on the balcony.

Have you looked at MSC Yacht Club, you’ll get all that plus a lot more and currently cheaper than Pando, maybe not for long! The MSC Preziosa sails out of Barbados like Britannia with the added bonus of no sea days just 14 ports of call on your 15 day/14 night cruise, flights direct from Gatwick.

They are also offering Loyalty Match with any other cruise line which will give you 5-15%discount over and above the TA discount. The bargains on offer wouldn’t last for long as already it’s getting difficult to get a YC deluxe suite in the next 12 to 18 months - worth a shot, we are testing them next February and really looking forward to the exceptional service on offer.

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Well we must agree to differ as I do.

 

 

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As you seem to be P&O's number one fan, I didn't expect you to agree with me.

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Yes I did and perhaps I didn't make myself clear. I suppose I meant that other cruise companies treat passengers in their more expensive cabins better that P&O. On Cunard there are 4 classes with each one getting more favourable treatment than the other. So you do get what you pay for. On P&O I don't think you do.

 

Sorry I just couldn't resist.!! :evilsmile::')

 

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Enjoy the suite life? While we've had a few perks from being in a suite I think the only reason I'd book with P&O is for the itinerary now. I personally think P&O have no idea how to treat the passengers who pay for their most expensive cabins. A bigger cabin, a butler and somewhere to eat breakfast doesn't really count for much compared to what is on offer from other cruise companies.

The problem with folk undervaluing suites and the service obtained from this accommodation is to my mind dependant on the expectation level of what they want. Yes, of course there are the facilities which automatically go along with purchasing a suite apart from just a larger cabin, priority boarding, extra on board spend, priority buffet lunch on boarding, breakfast in select dining venue, bottle of champagne on arrival, canopies each evening, priority at tender port, priority disembarkation and Butler service. Before I move on to the butler service, what ‘extras’ would you want want to make you feel .. Wow, this is the suite life. Let's mention service, why is it that I find the service we receive on a P&O ship nothing less than excellent. I guess it is all about being kind and thoughtful to the team that serve us. Let's not forger that many of the crew that serve us get little acknowledgement for their day to day efforts, yes it is their job, but pats on the back and smiles are always welcome as in any other walk of life. Sadly many passengers treat the staff with disinterest so are rather miffed that's what they get in return. That said, we find that when we cruise we always get a very positive welcome and made to feel rather special, Oh! you’re back how can I help and they do. Now onto Butler service, Again it is what you want from this super service. Breakfast on your balcony as you sail into Venice, or every day. Lunch serviced with champagne (optional) overlooking the wake or tied up alongside let's say a wonderful Caribbean port. Dinner in the evening again overlooking the wake or when tied up in Madeira overnight. Dinner organised in a select dining venue with the table of your choice. Post posted, luggage packed unpack especially if you are disabled, fortunately we’re not, so don’t use this service. Organise your party, drinks and canopies and send invitations to your guests. I could go on and on. In the end, if you feel that you are not being made to feel special and maybe not interested in these services, then probably a deluxe cabin would be the best choice.

Bal

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Have you looked at MSC Yacht Club, you’ll get all that plus a lot more and currently cheaper than Pando, maybe not for long! The MSC Preziosa sails out of Barbados like Britannia with the added bonus of no sea days just 14 ports of call on your 15 day/14 night cruise, flights direct from Gatwick.

They are also offering Loyalty Match with any other cruise line which will give you 5-15%discount over and above the TA discount. The bargains on offer wouldn’t last for long as already it’s getting difficult to get a YC deluxe suite in the next 12 to 18 months - worth a shot, we are testing them next February and really looking forward to the exceptional service on offer.

Thanks for this information. I'll have a look at options. Look forward to hearing what you think after February [emoji41]

 

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The problem with folk undervaluing suites and the service obtained from this accommodation is to my mind dependant on the expectation level of what they want. Yes, of course there are the facilities which automatically go along with purchasing a suite apart from just a larger cabin, priority boarding, extra on board spend, priority buffet lunch on boarding, breakfast in select dining venue, bottle of champagne on arrival, canopies each evening, priority at tender port, priority disembarkation and Butler service. Before I move on to the butler service, what ‘extras’ would you want want to make you feel .. Wow, this is the suite life. Let's mention service, why is it that I find the service we receive on a P&O ship nothing less than excellent. I guess it is all about being kind and thoughtful to the team that serve us. Let's not forger that many of the crew that serve us get little acknowledgement for their day to day efforts, yes it is their job, but pats on the back and smiles are always welcome as in any other walk of life. Sadly many passengers treat the staff with disinterest so are rather miffed that's what they get in return. That said, we find that when we cruise we always get a very positive welcome and made to feel rather special, Oh! you’re back how can I help and they do. Now onto Butler service, Again it is what you want from this super service. Breakfast on your balcony as you sail into Venice, or every day. Lunch serviced with champagne (optional) overlooking the wake or tied up alongside let's say a wonderful Caribbean port. Dinner in the evening again overlooking the wake or when tied up in Madeira overnight. Dinner organised in a select dining venue with the table of your choice. Post posted, luggage packed unpack especially if you are disabled, fortunately we’re not, so don’t use this service. Organise your party, drinks and canopies and send invitations to your guests. I could go on and on. In the end, if you feel that you are not being made to feel special and maybe not interested in these services, then probably a deluxe cabin would be the best choice.

Bal

Very well put and we also find really good service each time we sail. Not as often as you though. Yes suites are what you make of them and like you we certainly make the most of the experience. I guess though for many guests not accustomed or new to this next level of service they may not appreciate what the offer can provide. While other lines offer a good experience, in my experience its not a lot different and you pay considerably more. Horses for courses eh!

Left out

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Very well put and we also find really good service each time we sail. Not as often as you though. Yes suites are what you make of them and like you we certainly make the most of the experience. I guess though for many guests not accustomed or new to this next level of service they may not appreciate what the offer can provide. While other lines offer a good experience, in my experience its not a lot different and you pay considerably more. Horses for courses eh!

Left out

Absolutely. Horses for courses. If P&O suits you and others that's fine. For the record I've actually never had any complaint about the service I've received while on a cruise and I've only ever booked a suite. However if I can get more 'perks' for booking a suite from another cruise company, I'm more than happy to pay their price. So we are all happy with what we want and receive. Isn't life wonderful.:D

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And the most expensive cabins are far mor than those on P&O which is why they offer more. If they in fact do. Do you not get what you pay for.

 

 

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On RCCL Suite passengers get access to a concierge or Suite Lounge with unlimited free drinks for 3 and a half hours nightly.

They also get lunch in a speciality restaurant.

It is the same with loyalty where you get double points for staying in a Junior or full Suite and after 80 points you have access to a loyalty lounge for unlimited free drinks for 3 and a half hours nightly.

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On RCCL Suite passengers get access to a concierge or Suite Lounge with unlimited free drinks for 3 and a half hours nightly.

They also get lunch in a speciality restaurant.

It is the same with loyalty where you get double points for staying in a Junior or full Suite and after 80 points you have access to a loyalty lounge for unlimited free drinks for 3 and a half hours nightly.

Thank you for that information. I think that's the point I'm trying to make. Unfortunately people don't seem to understand quite what I'm getting at. Apart from P&O other companies offer a little extra to their suite passengers. I believe Celebrity offer varying amounts of loyalty points depending on the cabin you book. Why do P&O offer nothing.

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Thank you for that information. I think that's the point I'm trying to make. Unfortunately people don't seem to understand quite what I'm getting at. Apart from P&O other companies offer a little extra to their suite passengers. I believe Celebrity offer varying amounts of loyalty points depending on the cabin you book. Why do P&O offer nothing.

 

 

 

You are quite correct. Celebrity offers far more. Yes, it is more expensive but, like you, we feel it is worth it.

We have sailed twice with Celebrity in a Royal Suite and have another 2 cruises booked for next year. After these 2 cruises we are already "Elite" level in their Captain's Club as we get, I think 12 points per night on board, compared with P&O 1 point.....

Also access to Michael's Club and the concierge, complimentary drinks and canapés each evening, all evening (if you wish), but there is also the premium drinks package included so you don't have to drink in there if you prefer another bar....

Also free wifi, laundry, unlimited speciality dining.....

Oh, and Luminae, the suite dining room for all meals, which is excellent quality. Bottle of champagne on embarkation, 2 x litre bottles of spirits plus complimentary wine. Escorted priority disembarkation by the Michael's Club concierge.....

I've probably missed some things. Absolutely top notch. Highly recommend. That's how to make you feel special!

I almost forgot, each time we've sailed with Celebrity we've been on board, champagne in hand, just after 10:30am! 🥂

 

 

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Posted (edited)

Ehg.

 

Does Jeeves go with you or do you use the on board butler?

 

Nice to see that you are having fun.

 

We are still steerage class!

:*

 

Please tell the ice cream salesman that we are visiting Big Papa in November.

Edited by mercury7289
spelling

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Posted (edited)
You are quite correct. Celebrity offers far more. Yes, it is more expensive but, like you, we feel it is worth it.

We have sailed twice with Celebrity in a Royal Suite and have another 2 cruises booked for next year. After these 2 cruises we are already "Elite" level in their Captain's Club as we get, I think 12 points per night on board, compared with P&O 1 point.....

Also access to Michael's Club and the concierge, complimentary drinks and canapés each evening, all evening (if you wish), but there is also the premium drinks package included so you don't have to drink in there if you prefer another bar....

Also free wifi, laundry, unlimited speciality dining.....

Oh, and Luminae, the suite dining room for all meals, which is excellent quality. Bottle of champagne on embarkation, 2 x litre bottles of spirits plus complimentary wine. Escorted priority disembarkation by the Michael's Club concierge.....

I've probably missed some things. Absolutely top notch. Highly recommend. That's how to make you feel special!

I almost forgot, each time we've sailed with Celebrity we've been on board, champagne in hand, just after 10:30am! 🥂

 

 

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I agree sounds far better than anything P&O can offer at the moment. But at £650 pppn as opposed to £250 pppn I would hope it was.

 

Found a cheaper cruise, Sep 19 Canaries 11 nights. Royal Suite. £604 pppn.

 

Not comparing like for like.

 

 

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Edited by daiB

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Ehg.

 

Does Jeeves go with you or do you use the on board butler?

 

Nice to see that you are having fun.

 

We are still steerage class!

:*

 

Please tell the ice cream salesman that we are visiting Big Papa in November.

 

 

 

The ice cream salesman wants to know which Big Papa you're visiting.....?

 

I do think it's about time you upgraded old boy!!

 

 

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Of course other cruise lines are more expensive. I was comparing being in a suite to being in another grade of cabin on P&O. My point was that you really don't get much for the extra you pay. Our next cruise is in the Qgrill on Cunard. It's certainly costing more than P&O but I'm sure that for the money we are paying we will be getting a better experience for our money than if we'd booked a balcony cabin in Britannia class. As I said on P&O all you really get is a bigger cabin and a butler.

Which is all you pay for.

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I agree sounds far better than anything P&O can offer at the moment. But at £650 pppn as opposed to £250 pppn I would hope it was.

 

Found a cheaper cruise, Sep 19 Canaries 11 nights. Royal Suite. £604 pppn.

 

Not comparing like for like.

 

 

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Agreed.

 

Anyway, I think we digress. The OP asked if there were any extra perks which might be expected, if not openly advertised, when booking a suite with a P&O. The answer is, sadly no.

There used to be more - more champagne, more parties, more freebies, I think you just get what is advertised these days. Which is fine, as Dai says, fewer bucks, less bang!

We will still sail with P&O and enjoy ourselves - of that I am sure. [emoji4]

 

 

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Agreed.

 

Anyway, I think we digress. The OP asked if there were any extra perks which might be expected, if not openly advertised, when booking a suite with a P&O. The answer is, sadly no.

There used to be more - more champagne, more parties, more freebies, I think you just get what is advertised these days. Which is fine, as Dai says, fewer bucks, less bang!

We will still sail with P&O and enjoy ourselves - of that I am sure. [emoji4]

 

 

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Although Celebrity may be a little more expensive from what you've said they certainly give quite a few perks to suite passengers. The only problem I have with Celebrity is that I prefer a smaller ship. I'm not saying P&O should give the same amount of perks just something extra. I like P&O for the itineraries but they should realise that not everyone is simply looking for a cheap deal.

P&O offer nothing to suite passengers regardless of how much they pay. We have done world cruises in the Penthouse suite on the Aurora paying £17000 more that the other suites. The last one it was £20,000 more. Can people really say that the fact we had more space was worth £20,000 more. I think other cruise lines seem to deliver better value for the money paid.

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