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Carnival Vista Itinerary Change

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Booked on Vista Nov 25, 2018 departure out of Galveston. Just noticed itinerary changed - reversed order of ports - no problem and aware of Carnival change policy - BUT, 1. No notice from Carnival - discovered on own, 2. When I called their Customer Service, they claim it was never changed (I have printouts if the original itinerary, which differs from what is now posted on line and what their staff recited). Anyone else on 11/25/18 Vista notice this? Anyone know the reason for the apparent change?

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Booked on Vista Nov 25, 2018 departure out of Galveston. Just noticed itinerary changed - reversed order of ports - no problem and aware of Carnival change policy - BUT, 1. No notice from Carnival - discovered on own, 2. When I called their Customer Service, they claim it was never changed (I have printouts if the original itinerary, which differs from what is now posted on line and what their staff recited). Anyone else on 11/25/18 Vista notice this? Anyone know the reason for the apparent change?

 

I know availability sometimes will make them change around a schedule. Some ports can handle less ships than others. Ive had itineraries changed before but always for weather reasons. They didn't change the actually ports themselves right, just the order of which you're going to them?

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Don't know the reason but it does affect those who have private excursions. They should be informed so they can make the necessary changes or it could become a big deal.

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YES! Same thing happened to me yesterday, Vista cruise out of Galveston, but in October. Flipped port order. Which is fine with me, but as with OP when I called, my vacation planner said it had not changed, didn't know why it would, and although I had my original email showing the original itinerary in front of me, she said I must have be mistaken! Kinda made me a little miffed. I forwarded to her my original email just so she would see I wasn't crazy but haven't heard back. I tried to book an excursion and it says that they are not available yet.

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Carnival doesn't care about any private excursions. In fact, booking private excursions, then expecting Carnival to notify you of a change in itinerary so you don't lose the money you spent on those private excursions, is contrary to Carnival's mission statement which is: Make More Money.

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Do the others on your roll call know about this?

 

In the past when this has happened we have received an email from Carnival informing us of the change. They will never tell us why but just call it operational considerations.

 

Last time a few years ago on the Dream it was due to engine problems so they moved stuff around to accommodate slower spped.

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Carnival doesn't care about any private excursions. In fact, booking private excursions, then expecting Carnival to notify you of a change in itinerary so you don't lose the money you spent on those private excursions, is contrary to Carnival's mission statement which is: Make More Money.

 

 

It's not Carnivals responsibility to make sure that private excursion companys makes money. As far as Carnival's "mission statement" goes, that should be the mission statement of every company, whether they admit it or not.. If a business doesn't make a profit how do they stay in business?

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Thanks for the heads up. I am booked 10/28/2018 on the Vista and my itinerary has been reversed. For the first time I have booked all Carnival excursions so I should be okay there but normally I book private excursions. No word from Carnival yet. I also noticed they changed my "Tulum and Mayan village" excursion to "Ancient City of Tulum" without notification. "Tulum and Mayan village" is no longer offered.

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If they changed the itinerary today like as in this morning. It can take a day or so for the email notifications to be sent to everyone. If you booked with a travel agent, they have to pass the news onto you. If you have not received a nonfiction, maybe a bit a patient. it can take a while for all of the systems to be fully updated.

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Booked on Vista Nov 25, 2018 departure out of Galveston. Just noticed itinerary changed - reversed order of ports - no problem and aware of Carnival change policy - BUT, 1. No notice from Carnival - discovered on own, 2. When I called their Customer Service, they claim it was never changed (I have printouts if the original itinerary, which differs from what is now posted on line and what their staff recited). Anyone else on 11/25/18 Vista notice this? Anyone know the reason for the apparent change?

 

I just had them switch DR ports for a cruise next year.....Amber Cove to La Romana. Doesnt matter to us. But you are right, no email/heads up of anykind....

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I have one excursion booked through the ship, no email yet, but keep watching. I have one booked through Victor Bodden. He emailed me that he had been notified of the change in itinerary and my excursion was moved. I'm ok with whatever port order the Vista ends up with. But am curious.... I be we'll get an email later today or tomorrow. Actually, the new order would work better for me so either way :):):)

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I did notice the Vista had a REALLY good price drop on that date. I was a bit jealous that I booked a more expensive date. Maybe the change in port order miffed some who cancalled? didnt book?

 

sure was a good price for that date last time I looked.

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I've had mine changed a few times but have always gotten a notification. I personally like the two sea days at the end of the trip on the Galveston 7 day cruises. Gives me a little more relaxation time from being at the ports.

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Interesting. So far, the November 11th cruise itnerary hasn't changed. Watching it closely now.

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I did receive an email from carnival but when I opened it .... blank ?

That was this morning

 

It's typically an attachment in PDF. Open the email on a computer and you will see it.

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I did receive an email from carnival but when I opened it .... blank ?

That was this morning

 

My email was only an attachment that I had to download. No other content. You might want to check

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Booked on Vista Nov 25, 2018 departure out of Galveston. Just noticed itinerary changed - reversed order of ports - no problem and aware of Carnival change policy - BUT, 1. No notice from Carnival - discovered on own, 2. When I called their Customer Service, they claim it was never changed (I have printouts if the original itinerary, which differs from what is now posted on line and what their staff recited). Anyone else on 11/25/18 Vista notice this? Anyone know the reason for the apparent change?

 

 

 

I'm on the ship on the 25th. I recieved an email about the change.

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Thank goodness I saw this thread. Checked an my Vista sailing on 10/14 has changed. Now to email all my private excursions....

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