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Log In / Staying Logged in / Access Issues

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We are aware of the log in issues and access errors many of you are having.  Our engineers are working on a permanent solution.  In the meantime we have found taking the following steps has resulted in a positive action for some of our users. 

 

  • Make sure you are showing as logged out,  if you are not – please use the log out button
  • Clear your cruise critic cookies and close your browser.
  • Open your browser. Come back directly to https://boards.cruisecritic.com  do not go to our home page or any other page to log in as this may produce the same error you were experiencing
  • Log in at boards.cruisecritic.com – you should now be able to navigate the site and forums and be recognized as logged in

 

I do know that this is inconvenient and apologize.  Our engineers are working to fix the errors that are causing this and we will update as soon as we make progress.

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