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ValerieJo

New Program called "The Key"

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image.png.790bd1216059ed9c5c6794b9bcb0adf4.pngThis is a hilarious schedule. I hope you're up for action on day 7, following 6 port days. Up dressed warmly, rushing to change after to swim suits and then rushing to get new dry clothes for rock and zipline.Time for lunch and a sound sleep.🤣

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First time I have seen this on or mid July Symphony sailing.  For the past several weeks it said not available, check on board.  I bought at $19.99 but am still ruminating over it.

 

 

 

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Just boarded Harmony today in Port Canaveral. Arrived to the pier around 11:30 and got parked by around noon after unloading my wife and son. At security, I asked 2 different people if we could use the suite line due to having the Key but was ushered to the longer general purpose line instead. No big deal as it wasn’t but about a 10 minute wait. 

 

Once through security, there was a Key desk where they handed us an envelope with the attached documents and our wrist bands for day 1 until we receive our sea pass which is supposed to note the Key (more on that below). We then went to a short check in line where we re-did everything we had already done on our phones including taking pictures. Not sure what that’s all about. After security we were on the ship in about 10 minutes. 

 

The check in desk told us to go to deck 4 for the bag drop. Once we got there (Grande dining room) , we dropped 3 bags very quickly and then they asked if we were ready to eat. The Chops meal was served in the dining room and service was very quick. The best thing about the meal was the dessert (cheesecake for my wife and warm chocolate cake for me, both were great!). The sides were just ok and the filet was decent. 

 

When we got to our room, we noticed our sea pass cards did not have a Key sticker. The guest services line has been long as always on day 1, so we will deal with that tomorrow. Nothing really going on tonight where we need it. 

 

I’m disappointed in the 1 hour per session, specifically on FlowRider, but hopeful there are specific “priority lines” like the letter says. 

 

Will post more later in the week!

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I hope those of you who just boarded will report back about whether there are actual priority lines (separate lines) for all of the activities.  I know this will sound repetitive to anyone who has read my posts before, but when we were on Symphony I saw a priority line for The Abyss, though it was marked for Suite guests not Key guests.  The other activities had no priority lines that I ever saw.  We were told to cut in line if we wanted priority.  I certainly hope they have created separate lines by now, if they are really going to do this whole "You can have priority any time you want!" thing.  

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On 5/7/2019 at 11:16 AM, alexpfsu said:

We sail on Symphony in 25 days.  Still on the fence but looking like I will call to cancel it before it is to late.  We also paid under $20 for it.  Trying to wait until the last minute before doing it in case it changes again (as it seems to be changing weekly on Symphony of the Seas).  So maybe it will get better.

 

If i was on any other ship right now I think we would keep it, but Symphony seems to have it all wrong from what people on the ship are reporting. (No I am not talking about what people think, I am talking about people who are sailing right now with "the Key" on Symphony only....and thank you for keeping us updated with your live post about the Key.)

I'm in the same situation. Symphony on June 22nd, but cannot decide whether to keep the Key to try it out of curiosity or if I should bail. I'm hanging on for now. Looking forward to your feedback. 

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16 hours ago, Grenouille21 said:

I hope those of you who just boarded will report back about whether there are actual priority lines (separate lines) for all of the activities.  I know this will sound repetitive to anyone who has read my posts before, but when we were on Symphony I saw a priority line for The Abyss, though it was marked for Suite guests not Key guests.  The other activities had no priority lines that I ever saw.  We were told to cut in line if we wanted priority.  I certainly hope they have created separate lines by now, if they are really going to do this whole "You can have priority any time you want!" thing.  

No priority line for FloRider today and I didn’t feel comfortable just cutting the 11 year olds in line. 🤦‍♂️

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7 minutes ago, mgantt87 said:

No priority line for FloRider today and I didn’t feel comfortable just cutting the 11 year olds in line. 🤦‍♂️

Oh you are so much nicer than me. I would totally play the priority card with 11 year olds. It's the FlowRider regulars that I would be intimidated by. My husband loves the Flowrider, but sucks at it. It takes a pretty big pair of ____s to cut in front of a bunch of good "surfers" then wipe out right away.

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Posted (edited)
On 5/12/2019 at 2:28 PM, tinkr2 said:

image.png.790bd1216059ed9c5c6794b9bcb0adf4.pngThis is a hilarious schedule. I hope you're up for action on day 7, following 6 port days. Up dressed warmly, rushing to change after to swim suits and then rushing to get new dry clothes for rock and zipline.Time for lunch and a sound sleep.🤣

 

 

We just had this schedule on our Oasis Cruise and it worked fine. We didn't spend an hour at any one activity so just went around and used them as we wanted.  It only takes about 5 mins to climb each section the rock wall and after doing each section we headed out had a snack went to the next area once it opened. Same for the zipline did it a couple of times and moved on. There was a small line at the FlowRider so only went up twice before going into the hot tub. It all worked out quite well. I just posted a whole review under The Key Reviews. 

Edited by CARALOU20
Added Info

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4 hours ago, mgantt87 said:

No priority line for FloRider today and I didn’t feel comfortable just cutting the 11 year olds in line. 🤦‍♂️

 

I don't blame you at all for not wanting to cut in front of children!  I wouldn't be able to do that, either.  My 13yo son wouldn't do it either, so we never got to use the "priority access" to the Flowrider.  

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13 minutes ago, Grenouille21 said:

 

I don't blame you at all for not wanting to cut in front of children!  I wouldn't be able to do that, either.  My 13yo son wouldn't do it either, so we never got to use the "priority access" to the Flowrider.  

 

my 14 and 11 yr old won't do it either. bummer.

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Posted (edited)

I would be very curious to hear if the key really allows people to jump the line at any time and get the same privilege as the Star class for the Florider. I understand people want privileges If they buy the key. But based on how many keys it seems RC is selling allowing this would IMO create a lot of unhappy riders and further dilute the value of any suite outside of star class. 

 

Only one of our kids still enjoys the florider, and it often already is such a long wait. If this is really a thing it would make more sense to me to just buy a couple private/semi-private sessions and avoid all the drama. Although times for those are pretty limited as well.  

Edited by cindivan

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Hello everyone. Two questions-where do you find your options for dining on the cruise planner? I’ve seen mention of it but can’t find it. Second, does any have recent information about key embarkation specifically for mariner? I bought it for my elderly mother and want to able to help navigate the process. Thank you. 

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43 minutes ago, Jerseygirl2624 said:

Hello everyone. Two questions-where do you find your options for dining on the cruise planner? I’ve seen mention of it but can’t find it. Second, does any have recent information about key embarkation specifically for mariner? I bought it for my elderly mother and want to able to help navigate the process. Thank you. 

 

I find dining under the "Dining & Beverage" section.

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1 hour ago, Host Clarea said:

 

I find dining under the "Dining & Beverage" section.

I’m sorry. I should have been clearer. I meant when and how do you choose the Key lunch prior to boarding. I’ve seen some posters write they were able to make a choice between Chops and Jamie’s prior to boarding via the cruise planner.

 

But when I went on my mother’s planner, the Key symbol is on her sailing pass but there was no mention of benefits or option to choose anything. If we just pick when she gets on board, that’s fine.

 

Just wanted to know, for the Mariner specifically, if anyone had any Key experience within the past 2-3 weeks. If so, I wanted to know some things like did they get a pre arrival email; do they have their own line , check in counter, welcome center, etc in port carnaval. She’s older so don’t care about the activities. Just the luck and priority boarding and luggage drop off for the mariner. 

 

I’ve read the Key review thread and many pages of this thread. However, everyone’s experience seems consistently inconsistent and Royal’s rules seem vary with the breeze.  it’s hard to discern the process by what I’ve read. Thanks in advance. 

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4 hours ago, Jerseygirl2624 said:

 it’s hard to discern the process by what I’ve read. 

And it could change some more by the time you get on board. 

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54 minutes ago, Biker19 said:

And it could change some more by the time you get on board. 

LOl. Good point. Since my anxiety is getting the best of me, I’ll just call the guest line  in hopes of getting a clear answer. I’ll be sure to post an update if I get anything concrete and I’ll post a review next week about the experience. 

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Posted (edited)
6 hours ago, Jerseygirl2624 said:

I’m sorry. I should have been clearer. I meant when and how do you choose the Key lunch prior to boarding. I’ve seen some posters write they were able to make a choice between Chops and Jamie’s prior to boarding via the cruise planner.

 

But when I went on my mother’s planner, the Key symbol is on her sailing pass but there was no mention of benefits or option to choose anything. If we just pick when she gets on board, that’s fine.

 

Just wanted to know, for the Mariner specifically, if anyone had any Key experience within the past 2-3 weeks. If so, I wanted to know some things like did they get a pre arrival email; do they have their own line , check in counter, welcome center, etc in port carnaval. She’s older so don’t care about the activities. Just the luck and priority boarding and luggage drop off for the mariner. 

 

I’ve read the Key review thread and many pages of this thread. However, everyone’s experience seems consistently inconsistent and Royal’s rules seem vary with the breeze.  it’s hard to discern the process by what I’ve read. Thanks in advance. 

I was on Mariner at the end of April while it was in Miami so can not address the Port Canaveral questions the other questions no problem. In Miami it is so streamlined there is no benefit.

 

No pre arrival email. 

 

Lunch was in Chops.  Jamies was open but not for folks with the Key.  It was only for folks who wanted to pay or had the UDP. If you don't want to stand in line for a fair while for lunch eat early.  We arrived at Chops at 1130 and were seated right away.  When we left at 1240 there was about a 20 person line at the door.

 

Carry on drop off was allegedly at the theatre but when I went there at about 1045am there was no one there.  Later when I was passing GS at about 115pm and they weren't busy I said something about that to them and they told me carry on drop off was from 1130 to 1.  I asked why they would offer priority embarkation that gets you onto the ship as early as 1030 and limit the carry on drop off to 1130 to 1?  They just stood there with a dumb look on their face.

 

When cabins were available at 130 pm there was a letter with everything Key related inside it.  Wifi code, activity hours etc...

 

Ice show had nice seats reserved for Key folks right in the centre of the left side as you enter the rink. They were reserved until about 5 minutes before showtime

 

Good luck with it.  I won't be purchasing it again until I start reading some level of consistency of experience across the fleet and the more favorable separate activities hours that don't require that I step in front of a 13 yr old girl and look like an ogre.

Edited by Tree_skier

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48 minutes ago, Jerseygirl2624 said:

LOl. Good point. Since my anxiety is getting the best of me, I’ll just call the guest line  in hopes of getting a clear answer. I’ll be sure to post an update if I get anything concrete and I’ll post a review next week about the experience. 

The answers you get on this forum will be far more accurate than what a CS rep will tell you over the phone.

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30 minutes ago, Tree_skier said:

I was on Mariner at the end of April while it was in Miami so can not address the Port Canaveral questions the other questions no problem. In Miami it is so streamlined there is no benefit.

 

No pre arrival email. 

 

Lunch was in Chops.  Jamies was open but not for folks with the Key.  It was only for folks who wanted to pay or had the UDP. If you don't want to stand in line for a fair while for lunch eat early.  We arrived at Chops at 1130 and were seated right away.  When we left at 1240 there was about a 20 person line at the door.

 

Carry on drop off was allegedly at the theatre but when I went there at about 1045am there was no one there.  Later when I was passing GS at about 115pm and they weren't busy I said something about that to them and they told me carry on drop off was from 1130 to 1.  I asked why they would offer priority embarkation that gets you onto the ship as early as 1030 and limit the carry on drop off to 1130 to 1?  They just stood there with a dumb look on their face.

 

When cabins were available at 130 pm there was a letter with everything Key related inside it.  Wifi code, activity hours etc...

 

Ice show had nice seats reserved for Key folks right in the centre of the left side as you enter the rink. They were reserved until about 5 minutes before showtime

 

Good luck with it.  I won't be purchasing it again until I start reading some level of consistency of experience across the fleet and the more favorable separate activities hours that don't require that I step in front of a 13 yr old girl and look like an ogre.

Thank you. I’m in a suite so I didn’t get the key. But I bought it for my mom because she has mobility issues. I’m hoping the priority embarkation will give her a smooth first day. 

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Posted (edited)
3 hours ago, Jerseygirl2624 said:

Since my anxiety is getting the best of me, I’ll just call the guest line  in hopes of getting a clear answer. 

Don't do that - if you want to calm your anxiety.

 

My advice, cancel Key and pretend it doesn't exist - you know, like just over 6 months ago.

Edited by Biker19

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2 hours ago, Biker19 said:

Don't do that - if you want to calm your anxiety.

 

My advice, cancel Key and pretend it doesn't exist - you know, like just over 6 months ago.

😂Thank you for your wise advice😊

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Probably agree with Biker.  On our sailing it was slightly worthwhile from what I read of his sailing, not at all.

 

jc

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I bought the Key months ago (at $19.95) but it does not show on the setsail pass.  But I curious what "CHOICE" means, I had not noticed it before

setsail.JPG

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4 minutes ago, norway olin said:

I bought the Key months ago (at $19.95) but it does not show on the setsail pass.  But I curious what "CHOICE" means, I had not noticed it before

setsail.JPG

We have purchased for 6 people in 2 rooms and it only showed the key symbol on 3 out of the 6 set sail passes, When I contacted RCCL they said that was normal to happen.

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2 hours ago, norway olin said:

  But I curious what "CHOICE" means, I had not noticed it before

Bottom tier for casino play.

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