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ValerieJo

New Program called "The Key"

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37 minutes ago, Cel_cruise said:

Dual posted with my review thread on Symphony 4/13...

Lastly - we talked to Katie about the wrist bands. I told her that Adrian was surprised we didn’t get one and that they were delivered to our room but that we didn’t know what they were for as they were not in the documentation. She told us they were for priority access at activities and even called the head of the sports staff to ask what they were for and how they worked. He confirmed the process to show them to the sport staff and they would work you into the ride - 3 regular to 1 priority rider ratio was mentioned.



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This makes up for the few Key hours they are giving out.  But it seems like this is a kept secret unless you bit@$ about ther lack of hours.  Than they will deliver bands that allows you. But a 3 to 1 ratio seems ok to me.  

 

If you can, let me know if you try it and if the people working the actives know about it and seem to follow it. 

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We are travelling on Adventure of the Seas in a one bedroom Grand Suite. That of course, comes with some perks but so does The Key. Is it worth it getting The Key despite the perks we already get with the Grand Suite? I'm not 100% sure of the differences in the perks between the two and whether its a waste of money to get The Key. TIA!

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38 minutes ago, mom2miracles said:

We are travelling on Adventure of the Seas in a one bedroom Grand Suite. That of course, comes with some perks but so does The Key. Is it worth it getting The Key despite the perks we already get with the Grand Suite? I'm not 100% sure of the differences in the perks between the two and whether its a waste of money to get The Key. TIA!

 

Most of the Key perks you would already get in a Grand Suite so I'm not sure it would be very beneficial for you. 

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About half the perks are duplicated by already being in a full suite.  With the suite you get priority embarkation and disembarkation, priority tendering and reserved seating for the performances.  But suite perks do not include lunch at Chops, dropping off your luggage at the theater or reserved times at the events like Flow Rider.  If you are on a non-Oasis or Quantum class ship you will not get internet as a suites perk.  It really just depends on what Key benefits are attractive to you. If you want internet, lunch at Chops, a place to leave your carry-on luggage and a reserved time at the Flow Rider, then you will need to purchase The Key as none of those benefits are available to you as a suites guest on Adventure.  IF all you really want is priority embarkation/disembarkation and tendering then The Key would be a waste of your money.  You will get all of that already.

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Also, you can get internet for four people for about the same cost as The Key for one person...

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Quick Review Of The Key Aboard Anthem Of The Seas Sailing April 6th-

Payed $19.99 PP Per day

 

-Check in was a pleasure and we where on board in about 30 minutes

-Checked carry on bags and got credentials was very easy and quick

-Went to Chops and was denied entry because they where full which sucked

so we went to Jamies which worked out well. Food was very good and waiter was awesome

-Carry on bags where delivered to stateroom and put in closet

-Key seats for The Gift show where center stage and second row which where amazing (didnt see Rock show)

-There was one slot each for the whole week for Ifly,Rock climbing, Flowrider and North Star. This feature of The Key was a joke and unfortunate. I feel this is not what was advertised.

-Priority Disembarkation was terrific at CoCoCay, we where in the very first group off the ship which secured us fantastic seats at the pool (which was amazing, the place will be incredible when its all done

-Last day was a pleasure, we ate breakfast in Silk which was a nice quiet ending. We where then escorted off the ship to a separate baggage claim area, then escorted strait to a customs agent with no line. We skipped very very long lines both on the ship and in customs. We where off the ship and in the truck in about 20 minutes.

 

So the only disappointing part was the reserved times for attractions, otherwise I would definitely purchase The Key again for the right price

 

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Just boarded the Ovation at 11AM this morning in Sydney it is now 1:30PM.  Ate lunch in Chops very good, went to our cabin at 1PM... supposed to be open time.  Door still shut  a couple of dozen people standing looking at it.  I said, it is 1PM and 15 seconds, so I opened it.  It is a 16 night cruise, so there are 3 morning flowrider sessions and 3 after 5.  Not great not bad...  There are no Ifly sessions, no bumper car sessions, the only other is rockwall.  So, flowrider is the only real benefit for times at activities. 

 

The first stand-up session is 5 to 7.... which means I will be sober at dinner at 7:30PM.  I don’t know yet if this is a ship that allows diamond drinks in the dining room, and since we are Jamie’s tonight and Wonderland tomorrow, probably won’t find out til day 3.  

 

JC

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2 hours ago, KeithWT said:

Quick Review Of The Key Aboard Anthem Of The Seas Sailing April 6th-

 

-Went to Chops and was denied entry because they where full which sucked

so we went to Jamies which worked out well. Food was very good and waiter was awesome

 

Thank you so much for your review. Mind telling us what time you boarded and went to Chops?

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46 minutes ago, Colonialdame said:

Has the Key program had any impact on Suite, Pinnacle, or Diamond Plus passengers on smaller Vision Class ships?

 
Just curious what type of impact you think they might have, other than a potential 2-minute delay getting on board?
 

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Valid question, but no preconceived notions.  Checking in hasn’t been an issue for us no matter what cabin or loyalty level we had at the time.  After all, you can’t get your cabin any earlier than anyone else.  Just thought I’d ask and maybe hear from folks who may say they didn’t even notice the program existed or maybe that reserved seating was impacted.  That would be pure speculation.  The only thing I thought was kind of neat was that carry on luggage drop off was available until cabins were ready.  Hate schlepping luggage up to the Windjammer. 

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1 hour ago, Colonialdame said:

Has the Key program had any impact on Suite, Pinnacle, or Diamond Plus passengers on smaller Vision Class ships?

 

No longer priority boarding line for Diamond Plus  through security at Galveston.

 

Key passengers have joined reserved seating area in balcony but wasn't a problem. The theatre was no where near full when we were there and it was the first time in 5 cruises that I even found the reserved seating area! It is on the right hand side of the balcony and I have always gone to the left same view and open seating!

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29 minutes ago, brillohead said:

 
Just curious what type of impact you think they might have, other than a potential 2-minute delay getting on board?
 

 

On our Ovation sailing (day two here), the priority was Back 2 Back, Star class, Pinnacle, D+ and then Key.  Followed by Diamond Emerald Platinum,... etc.

 

jc

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20 hours ago, cre8tiv said:

Anyone recently off Allure of the Seas with Key? Experiences? Thx

 

20 hours ago, cre8tiv said:

Anyone recently off Allure of the Seas with Key? Experiences? Thx

No one... was curious about on peak traveling with kiddos on the Allure and Key usage???

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1 hour ago, cre8tiv said:

 

No one... was curious about on peak traveling with kiddos on the Allure and Key usage???

 

I am curious too - we bought The Key for 4 people at $24.99 pp per day for Jun 30 sailing on Allure. 

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On 4/15/2019 at 11:52 AM, Jem76 said:

Travelling in August on harmony and have been looking at the key

can anyone tell me if this is a good option to take

Thanks

There are 90 pages of opinions on whether you should get it or not.

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On 4/14/2019 at 1:31 AM, Grenouille21 said:

 

One of the things that bothers me most about this is the inconsistent implementation, even on the same ship!  It really just seems like this is an idea that wasn't well thought out.  I am fine with the idea of a pay-to-play option for people who would benefit from the extras that are included.  But when those specific extras are NOT included, what are you even paying for?  

 

If they are not going to be able to offer private hours on FR because of private lessons, maybe they need to rethink offering that as a benefit?  

 

I just can't see The Key lasting much longer, especially as more people are sharing their actual experience.  

On both my rather large fb groups for Symphony and Harmony, everyone's loved it. I ave only seen one negative. newer cruisers perhaps? Not quite as jaded as the cruise critic critics? I do not see the key going anywhere.

 

On 4/15/2019 at 11:22 AM, lovescats5 said:

You cannot think there would be an extra special line for Key people to get back on the ship after an excursion or beach day.  Even with a genie, we get off first but getting back on is up to us.  I have never seen a line that was long enough, unless you waited until the last minute maybe, that there would need to be a special line for a group of people.

Man that is a perk that really infuriates the masses. It is a perk of NCL haven cabins and people really lose their mind when they are standing in the hot  sun waiting to board and you cut that tender line. My hubby will not do it. Last time I left him and was showered and having a drink when he arrived. I am surprised star class does not include that but do not think it should be a key perk.

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34 minutes ago, tinkr2 said:

On both my rather large fb groups for Symphony and Harmony, everyone's loved it. I ave only seen one negative. newer cruisers perhaps? Not quite as jaded as the cruise critic critics? I do not see the key going anywhere.

 

According to your signature, your sailings on Harmony or Symphony are yet to come, so of course all of the people in your rather large FB groups are excited about The Key.  They haven't used it!  It sounds GREAT in theory!

 

I objectively reviewed The Key and pointed out several areas where they did well, but also several where they completely missed the mark.  If RCI keeps removing benefits after people have paid for them, people will complain, and this program will either change dramatically or go away altogether.  It will not continue the way it is now, that is 100% guaranteed, because it is being implemented differently every single week on every single sailing.  

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1 hour ago, Grenouille21 said:

 

According to your signature, your sailings on Harmony or Symphony are yet to come, so of course all of the people in your rather large FB groups are excited about The Key.  They haven't used it!  It sounds GREAT in theory!

 

I objectively reviewed The Key and pointed out several areas where they did well, but also several where they completely missed the mark.  If RCI keeps removing benefits after people have paid for them, people will complain, and this program will either change dramatically or go away altogether.  It will not continue the way it is now, that is 100% guaranteed, because it is being implemented differently every single week on every single sailing.  

I was not referencing my date groups but the large general fb groups for Harmony and Symphony. These are full of lots and lots of feedback from people who HAVE used the key. They also have objectively reviewed it. Many mostly positive reviews. You have made an incorrect assumption based on my signatures. That also does not reflect my past sailing groups. I actually do not think anyone on my sailing fb group has the key.

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Posted (edited)

I wont be accepting such little extra flow rider times. Ill be kicking off as soon as a board if this is the case by the time i go and getting a refund.

 

the advert said "daily" reserved time at flowrider,rockwall, etc etc

Edited by irzero

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16 minutes ago, irzero said:

I wont be accepting such little extra flow rider times. Ill be kicking off as soon as a board if this is the case by the time i go and getting a refund.

 

the advert said "daily" reserved time at flowrider,rockwall, etc etc

I understand how you feel.  Rccl will likely say daily... means one thing per day at what appears to be ridiculous times. 

 

Although canceling online is so easy, perhaps when u cancel you can tell them Why via a call??

 I am disappointed in the Inconsistencies I keep reading about, per ship, per itinerary. 

They ve had long enough to get this straightened out. 

We re on an Upcoming Allure with Key. I didn’t get it for those perks. I’m going to wait it out a little longer for our trip. 

Good luck and Enjoy that cruise!!

 

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41 minutes ago, irzero said:

I wont be accepting such little extra flow rider times. Ill be kicking off as soon as a board if this is the case by the time i go and getting a refund.

 

the advert said "daily" reserved time at flowrider,rockwall, etc etc

Interesting! 🤔

So what are you going to do? 🤔

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43 minutes ago, irzero said:

I wont be accepting such little extra flow rider times. Ill be kicking off as soon as a board if this is the case by the time i go and getting a refund.

 

the advert said "daily" reserved time at flowrider,rockwall, etc etc

 

If you go to your cruise planner today and check the wording for the flowrider, climbing wall etc. it no longer says  "daily hours". The wording on my Symphony and Mariner cruises now says "private hours" so they are no longer promising daily hours. The wording has changed multiple times in the last few months and I suspect it will continue to change as the program evolves. If you are reserving the Key specifically for those attractions, especially the flowrider, I think you are going to be very disappointed. 

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