Diamond and above "Welcome Gift Amenity" Change?

[Board_Shorts]

Well I've just checked-in for our B2B next week. The format of which has completely changed since I last used it.

 

It was so simple!! Which makes me slightly worried that I've somehow missed a few pages that were in the old type online check-in. Still, I have my SetSail Passes in hand -  which have also dramatically changed, and my Bag Tags, which are the same as ever, thank goodness!

 

I do apologise because I know this will all be old news around here, I haven't visited for a while, so go easy on me. I'm also negotiating this new forum - my beloved CruiseCritic has changed so much too! I feel lost! (So much to get used to!) :D I've tried a few different ways of find my answer, but to no avail (the closest I got was a man asking if could take his bottle of Gin onboard in 2006 :D

 

SO finally, my question...

Do Diamond/D+/Pinnacle still get welcome aboard "Amenity Gifts"??

 

I've searched the Royal Site And their FAQ's. Then searched the C&A website for links to "Onboard Preferences" as it used to be called. I found it, but it's all about something else now.

 

I just wanted to check if our preferences were still the same after all this I.T. work, and perhaps if I wanted to change anything.

 

If they do actually still exist, could someone please point me in the right direction?

Many thanks!

[frank808]

You will have to call in to check or change your welcome gift.  The ability to choose and see your gift is now gone from the website due to "enhancements". 

[Bloodgem]

Hi,  hope this link works http://www.royalcaribbean.com/cas/benefits/diamond-plus-members/ 

 

On the "onboard rewards" tab click "Welcome Amenity upon arrival" and you should be  redirected to the welcome gifts list

.

We email your preferences to Crown and Anchor

Edited November 16, 2018 by Bloodgem

[Bobal]

18 minutes ago, Bloodgem said:

Hi,  hope this link works http://www.royalcaribbean.com/cas/benefits/diamond-plus-members/ 

 

On the "onboard rewards" tab click "Welcome Amenity upon arrival" and you should be  redirected to the welcome gifts list

.

We email your preferences to Crown and Anchor

 

That's the first time I've seen that link. Great information. Thank you

[Board_Shorts]

WOW. That's all can say. For a company that prides itself on high technology and a futuristic image. That's a ridiculous step back! I found the page 'BloodGem' but I doubt I'm going to spend any time writing an email, first to check if they still know my preferences, and second because a can of Coke and bottle of water is really not worth the time.

 

I wonder if I'll still get what I always have  done or if everyone now has to go through this procedure.

 

This will save big bucks, but as everyone knows - Don't Upset The Loyals!

[pcur]

I prefer to use (what is hopefully) attached regarding the amenity and bonus gifts.  Then, I call C&A with my choices:  1-800-526-9723, press 9 if you are D+.

 

 

C&A info on bonus amenity + lists.pdf

[FLACRUISER99]

4 hours ago, Board_Shorts said:

WOW. That's all can say. For a company that prides itself on high technology and a futuristic image. That's a ridiculous step back! I found the page 'BloodGem' but I doubt I'm going to spend any time writing an email, first to check if they still know my preferences, and second because a can of Coke and bottle of water is really not worth the time.

 

I wonder if I'll still get what I always have  done or if everyone now has to go through this procedure.

 

This will save big bucks, but as everyone knows - Don't Upset The Loyals!

Funny I have sailed almost all of the "mass market'" US based cruise lines and one of my favorite C & A benefits is the welcome aboard "Amenity Gift". It's great that I don't have to lug any water on board . FYI, 4 to 8 bottles is what is usually in our room. 

 

[mafig]

Our last cruise on Allure we were new Diamond (via Celebrity).

I had read here about the amenity, but never got around to calling.  I suppose I thought we'd get something automatically.

 

We didn't get anything, so I guess you have to call with your preference.

[Biker19]

3 minutes ago, mafig said:

We didn't get anything, so I guess you have to call with your preference.

The first time, yes, but after that you should get the same thing.

[Biker19]

6 hours ago, Board_Shorts said:

WOW. That's all can say. For a company that prides itself on high technology and a futuristic image. That's a ridiculous step back!

Yes, CEO Fain keeps touting that, but the reality of their IT system is a world apart from his promises.

 

BTW, you should get whatever was last selected as your gift. Go to the LA on board, to get/set your gift.