cruisencrazy Posted November 16, 2018 #1 Share Posted November 16, 2018 Anyone having trouble accessing their NCL account. We sail next month and I can't get in. It says my page is on a permanent vacation. I could access it earlier today. We booked a mini suite guarantee, so maybe I'm getting my cabin assignment? Just curious.... Link to comment Share on other sites More sharing options...
sunnykat Posted November 16, 2018 #2 Share Posted November 16, 2018 Having the same issue Link to comment Share on other sites More sharing options...
senseib Posted November 16, 2018 #3 Share Posted November 16, 2018 Same here Link to comment Share on other sites More sharing options...
xcell Posted November 16, 2018 #4 Share Posted November 16, 2018 Yup -- they must be doing some major upgrade because its been glitchy all week. Link to comment Share on other sites More sharing options...
chars Posted November 16, 2018 #5 Share Posted November 16, 2018 Maybe they are processing all the bids. haha Link to comment Share on other sites More sharing options...
xcell Posted November 16, 2018 #6 Share Posted November 16, 2018 Are the system is crashing and all the bids are erased -- I'd check back frequently. Link to comment Share on other sites More sharing options...
bam1957 Posted November 16, 2018 #7 Share Posted November 16, 2018 Yes, I'm having the same issue. Link to comment Share on other sites More sharing options...
NLH Arizona Posted November 16, 2018 #8 Share Posted November 16, 2018 (edited) I finally got in to my MYNCL, but when I went to "vacation summary" for my upcoming cruise, it said the page took a permanent vacation. Edited November 16, 2018 by NLH Arizona Link to comment Share on other sites More sharing options...
Oceangal711 Posted November 16, 2018 #9 Share Posted November 16, 2018 Also having trouble all week. Someone said they are upgrading the site. Link to comment Share on other sites More sharing options...
cathi007 Posted November 16, 2018 #10 Share Posted November 16, 2018 Try another web browser like Firefox, I had no problems, but can't get on using Chrome or Safari... Link to comment Share on other sites More sharing options...
Oceangal711 Posted November 16, 2018 #11 Share Posted November 16, 2018 1 minute ago, cathi007 said: Try another web browser like Firefox, I had no problems, but can't get on using Chrome or Safari... True Google hasn't worked for me at all this week. Link to comment Share on other sites More sharing options...
NLH Arizona Posted November 16, 2018 #12 Share Posted November 16, 2018 11 minutes ago, cathi007 said: Try another web browser like Firefox, I had no problems, but can't get on using Chrome or Safari... Thanks Cathi, I went on with Internet Explorer and got into the vacation summary. Link to comment Share on other sites More sharing options...
casofilia Posted November 17, 2018 #13 Share Posted November 17, 2018 This morning, 6.30am NZ time, I was able to make a cruise payment. 10.30 I wasn't. I phoned NCL Sydney to be told that NCL knew of the problem, it was major and that would NOT be repaired today. Mike Link to comment Share on other sites More sharing options...
senseib Posted November 17, 2018 #14 Share Posted November 17, 2018 NCL seems to have fixed their website problems. It is working fine with Chrome. Link to comment Share on other sites More sharing options...
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