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John&LaLa

RoyalUP? (Bid for stateroom upgrade)

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1 hour ago, dleahy4444 said:

Congratulations!! Did the GS show availability on the RCL site? (If you know).  I’m in a JS on the Symphony 8/24 and hoping to upgrade but the GS, CL, OS have all been sold out for the last 10 days or so, don’t know if my bid will be viable

The GS has not been available for weeks.  In the morning today a CL was available and that was the only suite available for the last 3 weeks or so.  I checked to see what suites/cabins were available after I received my royal up email and RCL site shows the cruise is completely sold out now.

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19 minutes ago, bunny7 said:

The GS has not been available for weeks.  In the morning today a CL was available and that was the only suite available for the last 3 weeks or so.  I checked to see what suites/cabins were available after I received my royal up email and RCL site shows the cruise is completely sold out now.

Thanks for your reply. So there is hope for me 🤞

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Too many pages..... but I've just got notice of royalup bid for JS on an upcoming Majesty of the Seas trip out of FLL.  Never thought it would come through... but low and behold it did.  All in single occupancy under $700 for the room!  I'm thinking it's a good deal.  My fourth RCI cruise - besides the space and the balcony what should I look forward too?  

 

We are a family of 3 (sister's bday celebration), that all had individual Deck 5 OV rooms;  the balcony looks big enough for 3 chairs - can I ask for an additional chair and invite the siblings up?  

 

It was a lark and it worked on the minimum bid. 

 

 

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10 hours ago, daninwi said:

Too many pages..... but I've just got notice of royalup bid for JS on an upcoming Majesty of the Seas trip out of FLL.  Never thought it would come through... but low and behold it did.  All in single occupancy under $700 for the room!  I'm thinking it's a good deal.  My fourth RCI cruise - besides the space and the balcony what should I look forward too?  

 

We are a family of 3 (sister's bday celebration), that all had individual Deck 5 OV rooms;  the balcony looks big enough for 3 chairs - can I ask for an additional chair and invite the siblings up?  

 

It was a lark and it worked on the minimum bid. 

 

 

Congratulations on your successful bid! What  sail date? I haven’t been in a JS on the Majesty but you can probably find a video of a JS on that ship on YouTube 

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11 hours ago, daninwi said:

Too many pages..... but I've just got notice of royalup bid for JS on an upcoming Majesty of the Seas trip out of FLL.  Never thought it would come through... but low and behold it did.  All in single occupancy under $700 for the room!  I'm thinking it's a good deal.  My fourth RCI cruise - besides the space and the balcony what should I look forward too?  

 

We are a family of 3 (sister's bday celebration), that all had individual Deck 5 OV rooms;  the balcony looks big enough for 3 chairs - can I ask for an additional chair and invite the siblings up?  

 

It was a lark and it worked on the minimum bid. 

 

 

 

So, if you don't mind, what was your starting cabin, and what was your bid?

 

Was your initial cabin a casino freebie?

 

Thnx

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On 7/15/2019 at 12:55 PM, Host Clarea said:

 

Anything is possible with Royal IT.  I've not seen this particular error reported, so I cannot offer any suggestions, other than to try calling Crown & Anchor.

Bob, I called Crown and Anchor and the response was "did I get an E-mail saying the RoyalUp program was working with that particular cruise."  The agent even checked with IT.  The response made no sense as the purpose of my inquiree on the web site was to inquire whether that sailing was offering RoyalUp upgrades.  I suggested that Royal change the web site to be clearer.  David

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This may have been answered somewhere here, but since I am going from a balcony to a GS 1 bedroom, do I receive any of the suite perks?

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4 minutes ago, Mkripke said:

This may have been answered somewhere here, but since I am going from a balcony to a GS 1 bedroom, do I receive any of the suite perks?

Yes except for the double points

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5 minutes ago, Mkripke said:

This may have been answered somewhere here, but since I am going from a balcony to a GS 1 bedroom, do I receive any of the suite perks?

 

You would receive all the onboard perks, but not the extra points.

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We got a comp OV for the Majesty for two, sent it to my TA to book & add a third, got upgraded to JS for port charges only. $310 total for the three of us! Four nights. 

887032BD-9A87-43E0-854A-AAAE7CA4A7B3.jpeg

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1 hour ago, John&LaLa said:

 

So, if you don't mind, what was your starting cabin, and what was your bid?

 

Was your initial cabin a casino freebie?

 

Thnx

We are going out on the Aug 24th Majesty sailing.  We booked this during the initial chaos with the Cuba changes.  The OV rooms started at $380 (with the taxes) for single occupancy.  We didn't get them through the casino, I don't gamble enough for that. The bid I put in was $400 - the minimum and it worked!  

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On ‎7‎/‎15‎/‎2019 at 8:28 PM, megnut78 said:

Glad you got what you wanted!  Hopefully I will win my bid on your Owners Suite 🙂

 

Was you bid accepted?

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18 minutes ago, STANMELB said:

 

Was you bid accepted?

Havent received anything yet 😞

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On 7/16/2019 at 12:55 PM, sandebeach said:

Yes if you win your bid you can call Royal Caribbean to have the Key cancelled or you can ask the Suite Concierge to cancel it once you are onboard.

 

Update sandebeach, seems it may not be possible. They don't say no, but they do say you may not get a full refund as the Key has to be cancelled 4 days prior to sailing and if the bid approval comes in 1 day before you miss out. I have asked whether it could be turned into OBC and am waiting for the reply. Hopefully that can happen. Guess I really need the bid to be successful for this scenario to even play out. Will be a learning curve for everyone I guess.

 

See email below from RCCI:

 

Dear Tony:

Thank you for contacting the Cruise Administration Department.


In regards to your below query, please be advised that we have checked in the terms and conditions 
of The Key purchase and unfortunately this could only be cancelled 4 days prior of the sailing to get full refund.

The refund will be directed to the original form of payment in the next 5 to 7 business days after the cancellation, if 
you decide to cancel this after this time frame, we would not guaranty that you will be receiving full refund. 

Should you have further queries, do not hesitate to contact us.

Kind regards,

Hector Adolfo Rodas Chavez
Cruise Administration

Telephone: AU 1800 754 500  NZ 0800 102 123    •  Fax: 02 4322 0326  •  Email: cruiseadmin.au@rcclapac.com

 

Cheers 

Tony

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33 minutes ago, TonRin said:

 

Update sandebeach, seems it may not be possible. They don't say no, but they do say you may not get a full refund as the Key has to be cancelled 4 days prior to sailing and if the bid approval comes in 1 day before you miss out. I have asked whether it could be turned into OBC and am waiting for the reply. Hopefully that can happen. Guess I really need the bid to be successful for this scenario to even play out. Will be a learning curve for everyone I guess.

 

See email below from RCCI:

 

Dear Tony:

Thank you for contacting the Cruise Administration Department.


In regards to your below query, please be advised that we have checked in the terms and conditions 
of The Key purchase and unfortunately this could only be cancelled 4 days prior of the sailing to get full refund.

The refund will be directed to the original form of payment in the next 5 to 7 business days after the cancellation, if 
you decide to cancel this after this time frame, we would not guaranty that you will be receiving full refund. 

Should you have further queries, do not hesitate to contact us.

Kind regards,

Hector Adolfo Rodas Chavez
Cruise Administration

Telephone: AU 1800 754 500  NZ 0800 102 123    •  Fax: 02 4322 0326  •  Email: cruiseadmin.au@rcclapac.com

 

Cheers 

Tony

Interesting! I had called a few months ago and asked,  and they told me that if I received a late Royal Up upgrade, I could cancel the Key just by calling Royal Caribbean. Your email makes it sound like maybe you would get a refund but maybe you would not!

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Just got our acceptance emails for our August 9 Navigator sailing. Doing the 3-day cruise with family, so we had booked two junior suites through a casino offer. I bid for both of our rooms, bid $165/pp for a GS and $200/pp for the OS. Both rooms got the OS. I was able to call and get our rooms moved so that we have two OSs next to each other. I am staying on for a B2B so I asked what would be the cost to just upgrade to the OS for the 2nd leg, but they said it would be $2,000 more for the two of us. No thank you! So I am now waiting to see if our Royal Up bid will be accepted for the 2nd part of this cruise. 

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2 hours ago, sandebeach said:

Interesting! I had called a few months ago and asked,  and they told me that if I received a late Royal Up upgrade, I could cancel the Key just by calling Royal Caribbean. Your email makes it sound like maybe you would get a refund but maybe you would not!

Seems we cannot convert it to OBC either. This is RCCL Australia I am talking too. I wonder if RCCL US would be different?

Dear Tony:
Thank you for your email.
We are sorry to advise the amount to be refunded could not be converted into onboard credit. 
Our different culinary experiences await on you onboard, reserve now the specialty dining restaurant you would like to enjoy. All of the available for booking can be found through the link below.
https://www.royalcaribbean.com.au/cruiseplanner

Please, let us know if we could be of any further assistance.
Kind regards,

Jonathan Alexander Rodas Montenegro
Cruise Administration

Telephone: AU 1800 754 500  NZ 0800 102 123    •  Fax: 02 4322 0326  •  Email: cruiseadmin.au@rcclapac.com

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17 minutes ago, TonRin said:

Seems we cannot convert it to OBC either. This is RCCL Australia I am talking too. I wonder if RCCL US would be different?

Dear Tony:
Thank you for your email.
We are sorry to advise the amount to be refunded could not be converted into onboard credit. 
Our different culinary experiences await on you onboard, reserve now the specialty dining restaurant you would like to enjoy. All of the available for booking can be found through the link below.
https://www.royalcaribbean.com.au/cruiseplanner

Please, let us know if we could be of any further assistance.
Kind regards,

Jonathan Alexander Rodas Montenegro
Cruise Administration

Telephone: AU 1800 754 500  NZ 0800 102 123    •  Fax: 02 4322 0326  •  Email: cruiseadmin.au@rcclapac.com

Good point, there could be a difference between US policies and Australia policies. 

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3 minutes ago, sandebeach said:

Good point, there could be a difference between US policies and Australia policies. 

I have emailed the 'Royal Up' email address.... Der I probably should have done that first time... Stupid me!!

 

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8 hours ago, daninwi said:

We are going out on the Aug 24th Majesty sailing.  We booked this during the initial chaos with the Cuba changes.  The OV rooms started at $380 (with the taxes) for single occupancy.  We didn't get them through the casino, I don't gamble enough for that. The bid I put in was $400 - the minimum and it worked!  

You bid $400, or you bid $200?

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8 minutes ago, minnie00 said:

Seems like the shorter cruises are getting upgrades 

 

RC has been scrambling to fill the Majesty after the cancellation of Cuba port calls.  Half the cabins seem to be filled with casino comps.  The prices are rock bottom.  Purchases of RoyalUp upgrades are not surprising, and look pretty good to someone who is otherwise getting a free or dirt cheap cruise.

 

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1 hour ago, Merion_Mom said:

You bid $400, or you bid $200?

 

Sorry for the confusion;  the bid was $200 / pp minimum - based on double occupancy.  So as we are each traveling solo, the minimum bid I could put in was $400.  In the end, under $800 for a 4 night JS seems like a good deal to me.  

 

Looking forward the cruise!

 

 

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1 hour ago, daninwi said:

 

Sorry for the confusion;  the bid was $200 / pp minimum - based on double occupancy.  So as we are each traveling solo, the minimum bid I could put in was $400.  In the end, under $800 for a 4 night JS seems like a good deal to me.  

 

Looking forward the cruise!

 

 

 

Enjoy that Junior Suite!

(you know that you will get two points per night, not three, right?)

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In general do you get notified 48 hours before the sail date or 24 hours? I have read both, but what is the usual?

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