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John&LaLa

RoyalUP? (Bid for stateroom upgrade)

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I placed a bid from a balcony to a JS for a September cruise.  I have since upgraded myself to a JS.  I don't know if I need to, but now I find no way to cancel that bid.  When I click on cancel from my confirmation, I get the following with no way to actually cancel.  The other two bids on that sailing to GS and 2-BR GS say "expired."  Never got that before.

 

Anyone know if I have to cancel the JS bid?  Just don't want them to move me to another JS in another location and say it was an upgrade and take a payment.  TIA

 

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My understanding is once a bid is accepted it cannot be cancelled. It sounds like your bid was accepted at some point. I’d call and ask for some clarification. 

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28 minutes ago, cruzrman said:

My understanding is once a bid is accepted it cannot be cancelled. It sounds like your bid was accepted at some point. I’d call and ask for some clarification. 

I do not think that the OP meant to say that his or her bid for a JS was accepted but rather that he or she upgraded outside of RoyalUp.  When that happened, RoyalUp really should have canceled or expired all of the bids since they were based on upgrading from a balcony, not from a JS.  However, the screen which was displayed looks like a bug in the software.  Most likely, the developer never considered the possibility that a person would first bid for an upgrade through RoyalUp and then purchase the upgrade outside of RoyalUp.  Probably, the bid will never actually be accepted since it is no longer meaningful but one can never be certain what will happen when one encounters an error in the software.

Edited by actuarian

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53 minutes ago, actuarian said:

I do not think that the OP meant to say that his or her bid for a JS was accepted but rather that he or she upgraded outside of RoyalUp.  When that happened, RoyalUp really should have canceled or expired all of the bids since they were based on upgrading from a balcony, not from a JS.  However, the screen which was displayed looks like a bug in the software.  Most likely, the developer never considered the possibility that a person would first bid for an upgrade through RoyalUp and then purchase the upgrade outside of RoyalUp.  Probably, the bid will never actually be accepted since it is no longer meaningful but one can never be certain what will happen when one encounters an error in the 

 

 

Thanks all. That makes sense.

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16 hours ago, lovelife said:

 

I placed a bid from a balcony to a JS for a September cruise.  I have since upgraded myself to a JS.  I don't know if I need to, but now I find no way to cancel that bid.  When I click on cancel from my confirmation, I get the following with no way to actually cancel.  The other two bids on that sailing to GS and 2-BR GS say "expired."  Never got that before.

 

Anyone know if I have to cancel the JS bid?

 

From the RCCL RoyalUp FAQs:

 

You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted by RCI and provided your credit card has not been charged...

 

 

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2 minutes ago, Ready2SailAway said:

 

From the RCCL RoyalUp FAQs:

 

You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted by RCI and provided your credit card has not been charged...

 

 

 

I understand you are supposed to be able to cancel but it will not let me do it on line.  I'll call to see why my other two bids show "expired."

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Update:

 

I called C&A and they advised they cannot cancel the bid.  Told me to call Club Royale since it is a casino comp and they can do it.  Called Club Royale and got someone in Jamaica who kept reading from a script and putting me on hold as they always do.  Said they cannot cancel it and could not tell me why my other two bids for the same sailing now show expired.  So surprise, surprise - I got no answer!

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I have gotten the Royal Up email. I am in an OV GTY on Majesty. (Last time, I stayed in an interior and I'm traveling with friends).

 

The minimums requested are: 

 

Owner's Suite: $800 pp

Grand Suite: $450 pp

Junior Suite: $200 pp

 

Seems pretty cheap. (Yes, I understand those are minimum bids). Part of me is considering the JS but I'm traveling in a group and we plan to be out sight-seeing on two of the five days. Rooms are also currently not a huge deal to me. 

 

The cruise still has some empty space due to the Cuba cancellation and probably the assignment of Nassau over CocoCay. I'm looking forward to Nassau because I'm a fan of history, culture and beaches but if they were to add a CocoCay stop for one of the sea days, I'd like that too. 

 

Anyway, I have some time to think about it. If my GTY OV is terrible or if I just decide to bid for the JS anyway, I have some options. I just posted this as general information.

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