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RoyalUP? (Bid for stateroom upgrade)


John&LaLa
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8 hours ago, Casino Comp Chick said:

 

There is no reason for them to advertise that on Royals page since they wouldn’t be the booking engine/agent. That is the other agencies job. 

What I was referring to is that Royal should state that some agencies opt out of RoyalUp.  Clearly, Royal should not mention specific travel agencies.  Also, Costco (and likely other agencies) should identify that they do not participate in Royal's RoyalUp program.  David

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On 9/1/2019 at 3:57 PM, cured said:

Costco lost this customer.

 

I am currently sitting here at my laptop booking a cruise for next summer.  I was seriously contemplating booking through Costco until I read they don't participate in RoyalUp. After having success last month with our Royal Up bid, I would prefer to have the option of bidding again.  The $925 gift card is not worth losing that kind of control over my booking.  

 

No way I would give up a $925 gift card for the SLIM chance of winning a RoyalUp bid

Edited by molly361
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On 8/31/2019 at 5:22 PM, CTCruiser76 said:

We were assigned our GTY Suite 14 days before sailing, which turned out to be a JS, which we are 100% happy with, but when I looked to see what was still available, there were 13 GS suite available for booking, so I thought we may be able to do a RoyalUP bid to sneak into a GS. 

 

Whenever I enter our last name and booking number, I receive an error saying, "Please ensure your sailing is within the next 30 days - Please ensure there are no errors in the information you entered" - Our sailing is 9 days out...so we are good there and I also spelled our last name correctly. 

 

Thanks 

When I query RoyalUP for bookings through Costco (they opt out of RoyalUp) I get the same message when I am within 30 days of a cruise.  I suspect that in your case that your agency also has opted out.  It appears that for agencies that "opt out" will not have bookings forwarded to the contractor for the RoyalUp program.  Hence, the message.  

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Just got my bid accepted today for my Sept 7th Symphony of the seas sailing.

 

Had ocean view cabin:

 

options were jr suit $500 pp

some other room: $300 pp

ocean view large balcony: $250 pp

ocean view balcony: $200pp

neighborhood balcony: $50 pp

 

bid $60 about month and a half ago and then raised it several times. Last raise was last Friday to $90 pp. 

 

got it accepted today for boardwalk 8th deck 

 

 

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15 minutes ago, reverie4401 said:

What I was referring to is that Royal should state that some agencies opt out of RoyalUp.  Clearly, Royal should not mention specific travel agencies.  Also, Costco (and likely other agencies) should identify that they do not participate in Royal's RoyalUp program.  David

 

They do identify that they don't participate, however it is well hidden.  If you go to their Online Help section and click on Cruises, you'll find the answer midway down page 3 that they do not participate in bid to upgrade programs, and they specifically identify Royal Caribbean and Celebrity (although I know they also do not participate with NCL).

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Just got our upgrade email for our October 5th Anthem sailing to Bermuda. We were in an obstructed balcony and were given the option to bid on a regular balcony, spacious ocean view balcony, junior suite, and grand suite. I debated on bidding on the regular balcony because the minimum was only $30 but decided that if I’m risking being put in a location I don’t like it should at least be for a different room. I ended up just bidding on the spacious ocean view since it’s just the 2 of us and I’d rather save the money to use for a larger suite when we’re sailing with our kids. Got the congratulations email today after bidding $160 each with a $130 minimum. 

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13 minutes ago, resordanis said:

We have received an email for to bid for an upgrade on our next cruise. Can anyone let me know if we bid for a junior suite or above does this give us double points?

Thanks in advance

 

 

 

You would only get the extra points if your original stateroom category was entitled to extra points.

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3 hours ago, Heat_Finsfan said:

Just got my bid accepted today for my Sept 7th Symphony of the seas sailing.

 

Had ocean view cabin:

 

options were jr suit $500 pp

some other room: $300 pp

ocean view large balcony: $250 pp

ocean view balcony: $200pp

neighborhood balcony: $50 pp

 

bid $60 about month and a half ago and then raised it several times. Last raise was last Friday to $90 pp. 

 

got it accepted today for boardwalk 8th deck 

 

 

 

Congrats -and enjoy that upgrade!

 

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50 minutes ago, CruiseBride926 said:

Just got our upgrade email for our October 5th Anthem sailing to Bermuda. We were in an obstructed balcony and were given the option to bid on a regular balcony, spacious ocean view balcony, junior suite, and grand suite. I debated on bidding on the regular balcony because the minimum was only $30 but decided that if I’m risking being put in a location I don’t like it should at least be for a different room. I ended up just bidding on the spacious ocean view since it’s just the 2 of us and I’d rather save the money to use for a larger suite when we’re sailing with our kids. Got the congratulations email today after bidding $160 each with a $130 minimum. 

 

Well played -congratulations!

 

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4 hours ago, Heat_Finsfan said:

Just got my bid accepted today for my Sept 7th Symphony of the seas sailing.

 

Had ocean view cabin:

 

options were jr suit $500 pp

some other room: $300 pp

ocean view large balcony: $250 pp

ocean view balcony: $200pp

neighborhood balcony: $50 pp

 

bid $60 about month and a half ago and then raised it several times. Last raise was last Friday to $90 pp. 

 

got it accepted today for boardwalk 8th deck 

 

 

33 minutes ago, Ready2SailAway said:

 

Congrats -and enjoy that upgrade!

 

 

btw  What time did that acceptance email arrive?  (I'm assuming they send these out in the middle of the night...)

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1 hour ago, CruiseBride926 said:

Just got our upgrade email for our October 5th Anthem sailing to Bermuda. We were in an obstructed balcony and were given the option to bid on a regular balcony, spacious ocean view balcony, junior suite, and grand suite. I debated on bidding on the regular balcony because the minimum was only $30 but decided that if I’m risking being put in a location I don’t like it should at least be for a different room. I ended up just bidding on the spacious ocean view since it’s just the 2 of us and I’d rather save the money to use for a larger suite when we’re sailing with our kids. Got the congratulations email today after bidding $160 each with a $130 minimum. 

 

34 minutes ago, Ready2SailAway said:

 

Well played -congratulations!

 

 

btw  What time did that acceptance email arrive?  (I'm assuming they send these out in the middle of the night...)

 

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20 hours ago, PK34 said:

Just curious how many are in your travel party?  We are a group of 2 being given the same options (Villa or Royal suite).  I'm not sure what we would do with the Villa which has 4 bedrooms and 4 baths!

 

Challenge yourself to 'Christen' all 4 rooms. 😁

And dont forget the hot tub and dining room table. 😉

You have a week. 😉

Edited by John&LaLa
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Just now, CruiseBride926 said:

Well now I know who to send my husband to when I need help convincing him to book a large suite. 😂

 

Laura and I have a 2 bedroom Aqua Suite on Allure next year. I have 12 days. 🤣

 

I'll be lucky with just two rooms.😉

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4 hours ago, reverie4401 said:

When I query RoyalUP for bookings through Costco (they opt out of RoyalUp) I get the same message when I am within 30 days of a cruise.  I suspect that in your case that your agency also has opted out.  It appears that for agencies that "opt out" will not have bookings forwarded to the contractor for the RoyalUp program.  Hence, the message.  

I have received that same message and I can guarantee you that my TA did not opt out of the program. 

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28 minutes ago, Ready2SailAway said:

 

 

btw  What time did that acceptance email arrive?  (I'm assuming they send these out in the middle of the night...)

 

 

9 minutes ago, Heat_Finsfan said:

 

It was 12:39 PM EST

 

OK thanks, hopefully we'll receive an email tomorrow -and saying that our bid was accepted..! 

 

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4 hours ago, John&LaLa said:

 

Challenge yourself to 'Christen' all 4 rooms. 😁

And dont forget the hot tub and dining room table. 😉

You have a week. 😉

Oh my...now my DH says we have to bid on it😂

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6 hours ago, Ready2SailAway said:

 

 

OK thanks, hopefully we'll receive an email tomorrow -and saying that our bid was accepted..! 

 

I have instant alerts on my AMEX card if the card is used without being present. I think I would be notified by them quicker than RCI.

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