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RoyalUP? (Bid for stateroom upgrade)


John&LaLa
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2 hours ago, vegas7df said:

The past 2 Royal Up's I did we were notified 2 and 3 days prior to boarding that it was accepted.  We cruise tomorrow and when I checked one is still pending and the other can be modified. If the status is the same tomorrow I'll assume we didn't get the upgrade? 

 

Thanks

I reread you post and realized I really should not reply before my first cup of coffee. I now realize now you said your bid can still be modified, so my comment about a locked bid does not apply.  Sorry about that.  Still, I would go to the RoyalUp website right before you check in; if your bids are still pending and can be modified, I would interpret that your bids have effectively been declined,even if you have not gotten the email.

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13 hours ago, Gtxdi2 said:

We are in a similar situation. Made four bids on our 2/14 sailing, three are showing expired and one is pending with no option to modify/cancel. It has been this way for almost two weeks. 

We bid on 8 suite options all for just over minimum, maybe $10-$20 per person. After about a week 7 showed expired. CLS has been pending for an additional 4 days. Got an email this morning that we were upgraded for our 02.05.2022 Symphony cruise. It's my hubby's retirement cruise so we are super excited. Our 13 night European cruise for our 40th anniversary was canceled as well as 2 others. This will be first time in a CLS so excited for a new experience! We had a GS on Allure once and it was awesome with the perks.

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2 hours ago, TYMAN said:

Thanks for the info, although it sucks. Ha!

I'm solo too. Usually just let these go. First time bidding only because they had a larger spacious balcony, which I assume is more rare and little chance of winning. Just for fun to see how it works but yep I too hate that if I won it charges me x 2. I got the aft corner the week before and have to change cabins anyway. I think all solos hate the x 2. I only bid because I've never had that category. 

 

Its forever away, march 27. Too long to wait. 

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To bid or not to bid that is the question  Sale price $50 pp (I'm solo so $100 ) for a GS or $100 pp ($200) for a 2 bedroom GS 4 nights Mariner- have a rock bargain balcony price now  just under $500 for 4 nights

 

So far I am 0 for 5 or 6 have on winning

Edited by molly361
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I read on a celebrity thread that if you cancel and got a move up acceptance, you do not get the refund for the move up in the event of any cancellation.  Is this the case with royal also?  I also never verified this, but canceled my upgrade bid

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2 minutes ago, Cruise a holic said:

I read on a celebrity thread that if you cancel and got a move up acceptance, you do not get the refund for the move up in the event of any cancellation.  Is this the case with royal also?  I also never verified this, but canceled my upgrade bid

Perhaps I'm not understanding but if your bid has been accepted your credit card was charged then you cancel for one of the specified (CWC, covid policy protocols or testing positive) reasons the entire amount will either be refunded or as an FCC based on the reason given at time of cancellation.

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47 minutes ago, molly361 said:

To bid or not to bid that is the question  Sale price $50 pp (I'm solo so $100 ) for a GS or $100 pp ($200) for a 2 bedroom GS 4 nights Mariner- have a rock bargain balcony price now  just under $500 for 4 nights

 

So far I am 0 for 5 or 6 have on winning

my 2 cents. - For mariner stay where you are.  The only real benefit is the suite lounge.  The D lounge is just across the hall and uses the VC for overflow.  No extra points. 

 

My tally for royal up bids is dismal.  O for lots of tries.  Some are even over the minimum. Put in a last minute try on Harmony (you were on) when we were only 2700 passengers, above Min. and still didn't get it.   Worked out as I was happy to keep my same room for the B2B. 

 

When is your tip?  Have a safe cruise. 

 

M

 

 

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11 minutes ago, cruisegirl1 said:

my 2 cents. - For mariner stay where you are.  The only real benefit is the suite lounge.  The D lounge is just across the hall and uses the VC for overflow.  No extra points. 

 

My tally for royal up bids is dismal.  O for lots of tries.  Some are even over the minimum. Put in a last minute try on Harmony (you were on) when we were only 2700 passengers, above Min. and still didn't get it.   Worked out as I was happy to keep my same room for the B2B. 

 

When is your tip?  Have a safe cruise. 

 

M

 

 

Thanks  only other perk on the Mariner would be breakfast in Chops  I also bid on that sailing.  I bid on a CL.  Min was $150 and I think I bid $200  didn't get that one either

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4 hours ago, Ashland said:

Perhaps I'm not understanding but if your bid has been accepted your credit card was charged then you cancel for one of the specified (CWC, covid policy protocols or testing positive) reasons the entire amount will either be refunded or as an FCC based on the reason given at time of cancellation.

What the poster said you will not get back the amount you paid to the upgrade company.  However as i said I didn’t verify.  We are in a royal suite and we’re considering upgrading to a penthouse.  The minimum bid was expensive and I didn’t want to risk the amount.  We canceled a royal cruise and didn’t have covid but when covid started to increase we backed out.  We got all of our money refunded including the money paid to upgrade to a star class suite.  But we booked 2 years ago and perhaps the rules were different or the information i read wasn’t true

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10 hours ago, Biker19 said:

The denial email could come as late as the night of sail away.

Or not at all. We never heard anything about our bid for a GS.  However a first time RC cruiser got his bid from a balcony to GS for $225.00.  Gotta wonder how they decide.  

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44 minutes ago, imola said:

Or not at all. We never heard anything about our bid for a GS.  However a first time RC cruiser got his bid from a balcony to GS for $225.00.  Gotta wonder how they decide.  

It would be VERY interesting to know what the algorithm is.  Do they factor in C&A membership?  If bids are the same and from the same current category cabin - is it based on who bid first?   It'd be nice if this process was more transparent. 

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Here is an odd one that I have not seen described...  We've all read about how prior to being advised of a winning bid other bids are marked as cancelled and the remaining bid shows pending but cannot be modified. I went in to my Royalup bids just now and one of the three shows cancelled and the two remaining still show as pending.  They are still able to be cancelled or modified.  Anyone ever here of this scenario?

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4 hours ago, moonltnite said:

It would be VERY interesting to know what the algorithm is.  Do they factor in C&A membership?  If bids are the same and from the same current category cabin - is it based on who bid first?   It'd be nice if this process was more transparent. 

Or maybe its based on who paid the most for their current cabin. ..usually a newbie.

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7 hours ago, imola said:

Or not at all. We never heard anything about our bid for a GS.  However a first time RC cruiser got his bid from a balcony to GS for $225.00.  Gotta wonder how they decide.  

 

dart board

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2 hours ago, firefly333 said:

Or maybe its based on who paid the most for their current cabin. ..usually a newbie.

No, I don't think so...and we're certainly not newbies. The price we originally paid (the day the sailing was released) for our GS on our Navigator cruise last week Jan 17th was $4040 total for the two of us. My UpBid was $350pp so all in at $4740 for our OS #1320. I think we scored !!

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9 hours ago, moonltnite said:

It would be VERY interesting to know what the algorithm is.  Do they factor in C&A membership?  If bids are the same and from the same current category cabin - is it based on who bid first?   It'd be nice if this process was more transparent. 

It would be interesting, but doubtful plusgrade will willingly share such info.

 

 

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10 minutes ago, DesireeC03 said:

We were upgraded from Spacious Balcony to Owners Suite at 365 a person.

Question - why was I charged 810?  Are there extra fees when moving to a suite?  Did I miss the fine print?

thanks

Had you prepaid your gratuities?  If so, the difference might be the increase in gratuities from your old cabin to your new suite.

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12 minutes ago, DesireeC03 said:

We were upgraded from Spacious Balcony to Owners Suite at 365 a person.

Question - why was I charged 810?  Are there extra fees when moving to a suite?  Did I miss the fine print?

thanks

Maybe the increase in prepaid tips?

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18 minutes ago, DesireeC03 said:

We were upgraded from Spacious Balcony to Owners Suite at 365 a person.

Question - why was I charged 810?  Are there extra fees when moving to a suite?  Did I miss the fine print?

thanks

6 minutes ago, Starry Eyes said:

Had you prepaid your gratuities?  If so, the difference might be the increase in gratuities from your old cabin to your new suite.

Starry Eyes beat me to the Submit button, I was going to ask the same thing.

There's a $3 per person per day difference between JS & below vs. full suites.

The Royal Up FAQ is not exactly clear on whether it's included in the RU charge or a separate charge, or even just added to your bill.

https://www.royalcaribbean.com/faq/questions/do-i-pay-a-gratuity-based-on-the-new-category-upgraded-with-royalup

 

All though, $810 - (2 * 365) = $80. $80 / $3 = $26.66667, so it doesn't divide out evenly no matter how many people are in the room and how many days the cruise is. So....

Edited by RobInMN
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39 minutes ago, DesireeC03 said:

We were upgraded from Spacious Balcony to Owners Suite at 365 a person.

Question - why was I charged 810?  Are there extra fees when moving to a suite?  Did I miss the fine print?

thanks

I am pretty sure there is an extra fee for moving from one cabin to another. I mean its an additional headache for them to cover all this up. They have to configure their system, enter new data, register all fo you under a new cabin and de-register you from the old one. This process takes awhile, and they charge for it 

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