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RoyalUP? (Bid for stateroom upgrade)

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11 minutes ago, Barbary27 said:

It's the only Royal Suite on the Grandeur.   All I want is an answer from upper management as to how something like this could happen.  Let's get together and have some drinks I will share a tour of the suite with you.  2 weeks to go.  Can't wait.

its just how the program works. If you cancel they dont have to scramble to find someone to book your cabin, the can just accept the highest bid. 

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1 hour ago, Barbary27 said:

It's the only Royal Suite on the Grandeur.   All I want is an answer from upper management as to how something like this could happen.  Let's get together and have some drinks I will share a tour of the suite with you.  2 weeks to go.  Can't wait.

I don’t understand why you’re so up in arms about this. The reason why has already been explained several times - Royal is doing what is in their best interest, plain and simple.

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50 minutes ago, MikeBTN said:

I don’t understand why you’re so up in arms about this. The reason why has already been explained several times - Royal is doing what is in their best interest, plain and simple.

Agree.  Suggest that the prior poster read the prior posts on this thread.

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9 hours ago, MikeBTN said:

I don’t understand why you’re so up in arms about this. The reason why has already been explained several times - Royal is doing what is in their best interest, plain and simple.

 

9 hours ago, MikeBTN said:

I don’t understand why you’re so up in arms about this. The reason why has already been explained several times - Royal is doing what is in their best interest, plain and simple.

 

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Because I paid for this suite 11 months before the royal up program started.  They knew that the suite was secured and put it up for bid anyway.  OMG How did they upgrade before this program was put into play.  Look, I am sorry for starting a big stir up over nothing it is to close to cruise time so lets all have a great cruise and forget this.  This is exactly what happens when one is entitled to their own opinion.  Have a great cruise I'm done with all of this.

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3 hours ago, Barbary27 said:

Because I paid for this suite 11 months before the royal up program started.  They knew that the suite was secured and put it up for bid anyway.  OMG How did they upgrade before this program was put into play.  Look, I am sorry for starting a big stir up over nothing it is to close to cruise time so lets all have a great cruise and forget this.  This is exactly what happens when one is entitled to their own opinion.  Have a great cruise I'm done with all of this.

 

You really aren't making any sense.  You are aware that no matter how infinitesimal small you think it is, there is a chance that you will not make the cruise and be able to enjoy the room (which is the only room I have ever sailed in on Grandeur).  If you happen to cancel, have medical emergency, or otherwise die between now and then....Royal will be able to delight another passenger with an upgrade and now....thanks to the bids they have collected, have a way to determine which of those passengers get delighted ;).

 

I am sailing on Anthem in 30 days.  I'm in the Owner's Loft Suite.  I wanted to book the royal loft suite, but it was booked and paid in full (I booked through the casino and they were very forth coming with that info when I asked)...but guess what...I got a royal up offer...and you know for sure I put in my bid on the off chance that the people staying in the Royal Loft Suite had to cancel at the last minute.

Edited by dodgestang

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We got the email to try to bid on Royal Up program. We are traveling with our 18YO and her 18YO friend but we are currently booked as one adult and one teen in each room but plan to just switch when we get on board. If I try the Royal up program on our junior suite, which currently holds me and my daughter and I get any sort of larger suite, how will that work or can it even work. Will it still be ok to sleep wherever and will my husband be allowed to use any of the other benefits offered if he is still " technically" in the other room. We also all have The Key if that helps. It appears I can bid on a Grand, Owners, Crown and Aqua Theater. 

 

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If your husband is not listed on the cabin that gets upgraded he will not be able to use the perks   Everyone can sleep wherever they like

Edited by molly361

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4 hours ago, dodgestang said:

 

You really aren't making any sense.  You are aware that no matter how infinitesimal small you think it is, there is a chance that you will not make the cruise and be able to enjoy the room (which is the only room I have ever sailed in on Grandeur).  If you happen to cancel, have medical emergency, or otherwise die between now and then....Royal will be able to delight another passenger with an upgrade and now....thanks to the bids they have collected, have a way to determine which of those passengers get delighted ;).

 

I am sailing on Anthem in 30 days.  I'm in the Owner's Loft Suite.  I wanted to book the royal loft suite, but it was booked and paid in full (I booked through the casino and they were very forth coming with that info when I asked)...but guess what...I got a royal up offer...and you know for sure I put in my bid on the off chance that the people staying in the Royal Loft Suite had to cancel at the last minute.

 

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This is not your issue nor your problem.  Let's drop this and stop the insane back and forth.  As far as I am concerned the issue has been resolved and I no longer wish to talk of this, sorry for my opinion.

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I just received this email. I got all my answers about the program from the boards. What I am wondering does this mean no more free significant upgrades? I did receive a slight upgrade from lowest balcony to a higher balcony cabin. Just curious. We have not been on Royal in several years.

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Has anyone been upgraded from Sky to Star and if so, did you cancel your drink pkg.  I’m thinking we won’t get upgrade but if we did, I would want to return drink pkgs.  

 

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On 3/11/2019 at 6:50 PM, Barbary27 said:

It's the only Royal Suite on the Grandeur.   All I want is an answer from upper management as to how something like this could happen.  Let's get together and have some drinks I will share a tour of the suite with you.  2 weeks to go.  Can't wait.

 

On 3/11/2019 at 8:31 PM, MikeBTN said:

I don’t understand why you’re so up in arms about this. The reason why has already been explained several times - Royal is doing what is in their best interest, plain and simple.

 

On 3/11/2019 at 9:23 PM, Dennis#1 said:

Agree.  Suggest that the prior poster read the prior posts on this thread.

 

12 hours ago, dodgestang said:

 

You really aren't making any sense.  You are aware that no matter how infinitesimal small you think it is, there is a chance that you will not make the cruise and be able to enjoy the room (which is the only room I have ever sailed in on Grandeur).  If you happen to cancel, have medical emergency, or otherwise die between now and then....Royal will be able to delight another passenger with an upgrade and now....thanks to the bids they have collected, have a way to determine which of those passengers get delighted ;).

 

I am sailing on Anthem in 30 days.  I'm in the Owner's Loft Suite.  I wanted to book the royal loft suite, but it was booked and paid in full (I booked through the casino and they were very forth coming with that info when I asked)...but guess what...I got a royal up offer...and you know for sure I put in my bid on the off chance that the people staying in the Royal Loft Suite had to cancel at the last minute.

 

8 hours ago, Barbary27 said:

This is not your issue nor your problem.  Let's drop this and stop the insane back and forth.  As far as I am concerned the issue has been resolved and I no longer wish to talk of this, sorry for my opinion.

 

I've been reading through this trying to figure out the big deal from the very first post.  What would upper management say that is different from the information offered here?  I don't see the issue or problem.  Life happen and Royal has a back up plan if plans change, which makes sense. 

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On 2/27/2019 at 11:37 AM, molly361 said:

The streak is broken (for Dan at least) got the Royal Up email for next Monday's BR trip.  $80 for a spacious OV balcony and $100 for a JS.  5 nights

 

You are my hope. I have never gotten one single email either. I do not think my husband does either, but not as sure. If you got one, maybe I will also.:classic_rolleyes:

 

On 3/1/2019 at 8:38 AM, tennislvr8 said:

When people are saying the ship is sold out, how do you know? If checking Royals website, thst isn't accurate. I read before if you check royals UK website they will show all rooms available. TAs can also check for sold out. So I am just curious about thosw claiming sold out, how do you know. 

 

If you can't book the category, theres a chance it is sold out. Not a fact, but a good guideline.

 

On 3/2/2019 at 4:13 PM, reallyitsmema said:

 

That stinks.  We got our emails as we were driving over the GW the day before the cruise.  Once person on our rollcall did get their bid accepted and another got a call to downgrade his cabin as they had oversold the category he had.  

 

I live for an opportunity to downgrade and get my cruise for free.

 

On 3/11/2019 at 9:50 PM, Barbary27 said:

It's the only Royal Suite on the Grandeur.   All I want is an answer from upper management as to how something like this could happen.  Let's get together and have some drinks I will share a tour of the suite with you.  2 weeks to go.  Can't wait.

😖

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While I plan on reading all 66 pages at some point, I haven't seen this mentioned from what I have read.

Our last cruise in Feb  with NCL  offered an "upgrade " from our suite to a different suite class. The terms/rules of the upgrade program stated that you  were only allowed a 2 category jump in class- i.e. an Inside or OV cannot upgrade thru their bid  program to a suite . It seems that Royal is being a little more "generous" with whom they allow to bid on what categories.

 

That being said I cant wait to see if we get an opportunity for Allure in June. We are in GS but there are many, many suites of higher grades still available. Don't know if I will actually bid but I must say that curiosity has gotten ahold of me.

 

NCL started sending upgrade emails about 80 days out ( final payment with them is 120 days for suites) . 

When does Royal start?

 

Thanks and have a spectacular day!

 

 

Maxie

 

Edited by forgotmyCCname

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7 minutes ago, forgotmyCCname said:

 

NCL started sending upgrade emails about 80 days out ( final payment with them is 120 days for suites) . 

When does Royal start?

 

Thanks and have a spectacular day!

 

 

Maxie

 

  We got ours about 60 days out.

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7 hours ago, crusinthrough said:

 

 

 

 

 

I've been reading through this trying to figure out the big deal from the very first post.  What would upper management say that is different from the information offered here?  I don't see the issue or problem.  Life happen and Royal has a back up plan if plans change, which makes sense. 

 

I really dont think anyone understands the objection here. 🤔

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15 hours ago, Barbary27 said:

This is not your issue nor your problem.  Let's drop this and stop the insane back and forth.  As far as I am concerned the issue has been resolved and I no longer wish to talk of this, sorry for my opinion.

 

That's really not how CC works. 😉

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If we booked under a promotion, but bid to upgrade, do we keep the promos?  booked in a boardwalk balcony with drink/dine/discover, offered oceanview balcony for $50 pp. 

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7 minutes ago, LMaxwell said:

If we booked under a promotion, but bid to upgrade, do we keep the promos?  booked in a boardwalk balcony with drink/dine/discover, offered oceanview balcony for $50 pp. 

 

You would not keep the promo that is associated with the neighborhood balcony stateroom.

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So if you have a promotion where drinks are included and go into different category with a royal up,  you will loose all the drinks etc. thanks

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9 minutes ago, blueboys24 said:

So if you have a promotion where drinks are included and go into different category with a royal up,  you will loose all the drinks etc. thanks

 

You keep the perks of your BOOKING (OBC, free gratuities, free drinks for some European folks, etc).

 

You lose the perks of your ROOM (free soda package for boardwalk balcony, for example) but gain the perks of the new room, if any (free Voom for GS and above, for example).

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58 minutes ago, MikeBTN said:

 

You keep the perks of your BOOKING (OBC, free gratuities, free drinks for some European folks, etc).

 

You lose the perks of your ROOM (free soda package for boardwalk balcony, for example) but gain the perks of the new room, if any (free Voom for GS and above, for example).

 

This is where so many people are getting confused. I also was initially confused having done a few NCL upsets. They have no perks associated with your room and you simply keep whatever you booked with. This is far less confusing. I wonder how many people that have say, Central Park, that move to an ov balcony, will be saddened that they no longer have Jamies and wine and spent more. Or are doing the math of the value of star or sky perks in their bid. I initially thought of it as a room upgrade but it could also be a perks upgrade or downgrade.

your wording and explanation make it very clear.

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6 hours ago, forgotmyCCname said:

While I plan on reading all 66 pages at some point, I haven't seen this mentioned from what I have read.

Our last cruise in Feb  with NCL  offered an "upgrade " from our suite to a different suite class. The terms/rules of the upgrade program stated that you  were only allowed a 2 category jump in class- i.e. an Inside or OV cannot upgrade thru their bid  program to a suite . It seems that Royal is being a little more "generous" with whom they allow to bid on what categories.

 

That being said I cant wait to see if we get an opportunity for Allure in June. We are in GS but there are many, many suites of higher grades still available. Don't know if I will actually bid but I must say that curiosity has gotten ahold of me.

 

NCL started sending upgrade emails about 80 days out ( final payment with them is 120 days for suites) . 

When does Royal start?

 

Thanks and have a spectacular day!

 

 

Maxie

 

 

They are definitely a different program but using the same algorithm. Its crazy to me that you can go from an interior to a crown loft RCCL is also more generous, you get the perks of the room. while NCL does not have room perks but area perks, you don't get more perks period. People often think that moving to haven will get them all 5 promo/perks. It doesn't. Whereas if I moved to Star class on RCCL, Ido get all the perks .

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