Live from Nieuw Statendam Premier Voyage, December 2018

[portofrome]

21 hours ago, Vict0riann said:

Canaletto menu has changed, too.  No more Zuppa di pesche ....

 

Oh no! Zuppa di pesce was one of my favourite..😡🙁

[scluvsrain]

2 hours ago, trixiee said:

Which deck are you on?   We scored an aft too!

Deck 6 - Mozart. 

[Vict0riann]

36 minutes ago, portofrome said:

 

Oh no! Zuppa di pesce was one of my favourite..😡🙁

 

They now have something called Brodetto di pesce- will check it out tomorrow.

[Vict0riann]

This evening we went to Rudi’s Sel de Mer - I’ll post the menu, a little changed from the past, and a bit of food porn.  Rudi was in and out all evening, Martha got a photo with him.

 

[kazu]

4 minutes ago, Vict0riann said:

This evening we went to Rudi’s Sel de Mer - I’ll post the menu, a little changed from the past, and a bit of food porn.  Rudi was in and out all evening, Martha got a photo with him.

 

 

Great picture of Rudi with Martha, Ann (I think that's Martha?)

Looks like you got the $25 supplement appetizer (picture 2).  It looks yummy.  Looks like it could feed a few people!

[Vict0riann]

So, the menu didn’t post, and the plate was upside down!  I’ll try again - and the dessert with the face was Rudi’ s face to face chocolate , he said he designed it because of his face plates.  

 

[Vict0riann]

3 minutes ago, kazu said:

 

Great picture of Rudi with Martha, Ann (I think that's Martha?)

Looks like you got the $25 supplement appetizer (picture 2).  It looks yummy.  Looks like it could feed a few people!

Yes, that’s Martha, Jacqui, I think you’ll be meeting her soon.  

 

That Fruits de Mer appetizer is now $49 - but with the 50% discount (I hope) and divided for the two couples, not too bad.  It was a lot of food!

 

talking about the discount, we’re having problems there.  The computer doesn’t seem to understand.  I did get $25 off the internet, but no other discounts have posted.  I went to the Front Desk to discuss the situation, and hopefully they will get it sorted tonight.

[kazu]

5 minutes ago, Vict0riann said:

Yes, that’s Martha, Jacqui, I think you’ll be meeting her soon.  

 

That Fruits de Mer appetizer is now $49 - but with the 50% discount (I hope) and divided for the two couples, not too bad.  It was a lot of food!

 

talking about the discount, we’re having problems there.  The computer doesn’t seem to understand.  I did get $25 off the internet, but no other discounts have posted.  I went to the Front Desk to discuss the situation, and hopefully they will get it sorted tonight.

 

Thanks Ann,

 

Yes we're sailing with Tony & Martha in April and very much looking forward to it 🙂 

Wow the Fruits de Mer has really gone up in price (HAL should fix their website menu 😉 )

 

Yikes that you are having issues with your discounts.  I hope that gets fixed fast.  Maybe you should grab Orlando while he's there and have a chat 😉 

 

I hate to be the bearer of bad news but my understanding has always been that the surcharge items don't get the Mariner discount - just the dinner itself but not the items that have the extra charge.

I'd be very happy to hear I am wrong and look forward to your updates when things get 'fixed'.

[edgee]

11 hours ago, stickey_mouse said:

 

Thanks for letting us know. This is disappointing. Imagine building a new house and then letting invited guests light up in your living room! I can't wrap my head around it, but oh well, it isn't my decision.

 

Anyway, I didn't mean to make this thread about smoking, so I will move on now. Thanks for your wonderful insights and pictures! 

Agree. Due to my allergies cannot cruise on a ship with unenclosed indoor smoking. I guess I will never see the HAL new ships am confined to the four with non smoking casinos. What a shame they made this decision.

 

[puppycanducruise]

Just getting caught up.

Thank you for the wonderful pictures and comments.

Looking forward to more.

[Vict0riann]

27 minutes ago, kazu said:

 

 

I hate to be the bearer of bad news but my understanding has always been that the surcharge items don't get the Mariner discount - just the dinner itself but not the items that have the extra charge.

I'd be very happy to hear I am wrong and look forward to your updates when things get 'fixed'.

 

Thats what I thought, too.  Tony said he has received the discount.  We’ll find out soon!

 

(You just never know what will happen from one ship to another!!)

[Krazy Kruizers]

Enjoying all the reports and pictures.

 

Ann -- sorry to hear that you are having discount problems.

[Vict0riann]

I just checked our account and it looks like we didn’t get any discount at all for Sel de Mer...

[taxmantoo]

30 minutes ago, Vict0riann said:

I just checked our account and it looks like we didn’t get any discount at all for Sel de Mer...

New ship ... same old system.    We are really tired of having to stand in line at Guest Services to beg for something that is rightfully ours and should be automatic.  On our last Koningsdam cruise, I had to go on four consecutive days with the email from Headquarters certifying that the discount was in fact applicable.  They still did not believe me and said they had to check.  We had prepaid for 3 Sel de Mer dinners and I cancelled the other two out of exasperation.  Funny thing is even the full refund  for those showed up on our on board account before the Mariner credit.

[Btimmer]

36 minutes ago, Vict0riann said:

I just checked our account and it looks like we didn’t get any discount at all for Sel de Mer...

We received a 100% discount on our wine package.  I'll wait a day or two before following up on it.  We did get the discount on our internet package.

[dfish]

1 hour ago, kazu said:

 

Thanks Ann,

 

Yes we're sailing with Tony & Martha in April and very much looking forward to it 🙂 

Wow the Fruits de Mer has really gone up in price (HAL should fix their website menu 😉 )

 

Yikes that you are having issues with your discounts.  I hope that gets fixed fast.  Maybe you should grab Orlando while he's there and have a chat 😉 

 

I hate to be the bearer of bad news but my understanding has always been that the surcharge items don't get the Mariner discount - just the dinner itself but not the items that have the extra charge.

I'd be very happy to hear I am wrong and look forward to your updates when things get 'fixed'.

Fruits de Mer was always $49 at the restaurant on the Koningsdam.  It was only $25 at the pop up restaurants because you were already paying $49 to dine there.   

 

When I was planning a cruise on the Koningsdam with my sister and Dad, they were adamant they were getting the Fruits de Mer and we discussed the $49 cost regularly.   That was the cruise we had to cancel due to my broken hip.

 

Deb

[rkacruiser]

3 hours ago, aliaschief said:

On our recent Koningsdam Cruise an officer told us that 50% of the books originally stocked were missing and presumed taken home by passengers.

 

A previous post said that stolen books from the Library would cost HAL $2,000,000 to replace.  Having a cruise staff member whose responsibility was overseeing the Library and re-instituting the check out of books such as once was done would not cost Two Million dollars.  To reach such a figure would take many years in the salary paid for such an employee. 

[POA1]

14 hours ago, Vict0riann said:

I see I posted yesterday’s When and Where instead of today’s.  I needed a coffee...

 

 

Say... It looks like the tear-off schedule panel is back in the When & Where. I hope that it's fleet-wide. We used to tear that off and DW and I each highlighted things we wanted to do. I realize that there's an app now and I'm certainly not one to shy away from technology -- but the little piece of paper had almost no weight, was very compact, and never needed charging or a WiFi signal.

[Nymich]

Some terrific photos!   Thank You

[SJSULIBRARIAN]

1 hour ago, taxmantoo said:

New ship ... same old system.    We are really tired of having to stand in line at Guest Services to beg for something that is rightfully ours and should be automatic.  On our last Koningsdam cruise, I had to go on four consecutive days with the email from Headquarters certifying that the discount was in fact applicable.  They still did not believe me and said they had to check.  We had prepaid for 3 Sel de Mer dinners and I cancelled the other two out of exasperation.  Funny thing is even the full refund  for those showed up on our on board account before the Mariner credit.

I agree. I have had this problem on a number of HAL ships for two or so years. One would think they could fix this system glitch relatively quickly

[sppunk]

That Sel de Mer menu makes me sad. They moved the salt-encrusted branzino to a once-a-week special and removed the moules frites entirely. 

 

Those were my two of our favorite thing there. Damn.

[Alberta Quilter]

2 hours ago, Vict0riann said:

I just checked our account and it looks like we didn’t get any discount at all for Sel de Mer...

 

On my Prinsendam cruise in September, it took about ten days to get the Mariner discount for Sel de Mer.  But I did get it.

[POA1]

3 hours ago, Vict0riann said:

I just checked our account and it looks like we didn’t get any discount at all for Sel de Mer...

 

Take your iPad down to the front desk with the screen open to this Live From and tell them, "Hi. I'm Ann from British Columbia. I'm doing a live blog of this cruise. We're barely getting started and we have over 14,000 views, so I'm kind of a big deal. I was wondering if you could help me?"

[stickey_mouse]

Are the Billboard shows in the main theater a thing of the past? 

[OVgirl]

3 hours ago, kazu said:

 

Thanks Ann,

 

Yes we're sailing with Tony & Martha in April and very much looking forward to it 🙂 

Wow the Fruits de Mer has really gone up in price (HAL should fix their website menu 😉 )

 

Yikes that you are having issues with your discounts.  I hope that gets fixed fast.  Maybe you should grab Orlando while he's there and have a chat 😉 

 

I hate to be the bearer of bad news but my understanding has always been that the surcharge items don't get the Mariner discount - just the dinner itself but not the items that have the extra charge.

I'd be very happy to hear I am wrong and look forward to your updates when things get 'fixed'.

The whole menu at Sel de Mer is a la carte, so you either get a discount or you don't( for every item ordered).