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Refund of Refundable OBC

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This "waiting" is sounding very familiar.  We have been "waiting" for 6 months.

 

 The check was supposedly mailed a few weeks ago -(after being "overlooked") -  and should have been received several days ago.   My husband has a list of phone calls.  Now  a "cancel" the "mailed" check form has been submitted to Princess   and a new check  will be reissued.

 

Anyone's guess how long this will take????

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1 hour ago, helpmesailaway said:

This "waiting" is sounding very familiar.  We have been "waiting" for 6 months.

 

 The check was supposedly mailed a few weeks ago -(after being "overlooked") -  and should have been received several days ago.   My husband has a list of phone calls.  Now  a "cancel" the "mailed" check form has been submitted to Princess   and a new check  will be reissued.

 

Anyone's guess how long this will take????

 

I’m guessing they will tell you 4-6 weeks. 😀

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IF we have any unused obc left on the last day, we never wait for a refund. On the last night, just go to Casino put cruise card in one if the slots, transfer amount from on board account, play a couple of spins (if you want to), then cash out and take cruise card to Cashier cage who will give you the cash. Job done.

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8 hours ago, pilot said:

I went to the Princess website. 

 

Go towards the bottom of the page to "Need Assistance".

 

Then click on "Contact Us".

 

Then go to "Email Support".

 

Then fill out the form.

 

You will then get a call in about 1-2 weeks.

 

Good luck!!

 

Thank you Pilot.

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16 hours ago, pilot said:

 

I’m guessing they will tell you 4-6 weeks. 😀

 

Good guess Pilot - we shall see!

 

If we don't see any results SOON - I'm going to use your suggestion through the Princess website.  We've been very patient but it's getting a bit thin.

 

crows nest club - I like your idea of cashing out -once and done!  I wish we did it for our last cruise - including a few spins in the casino - could be good luck. 

 

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On 12/30/2018 at 4:48 AM, crows nest club said:

IF we have any unused obc left on the last day, we never wait for a refund. On the last night, just go to Casino put cruise card in one if the slots, transfer amount from on board account, play a couple of spins (if you want to), then cash out and take cruise card to Cashier cage who will give you the cash. Job done.

I will try this! Thanks!

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Does anyone remember where the Loyalty Benefit shows on the cruise

personalizer?  I know it doesn't show until a few days before the actual

departure date.

Thank you.

 

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Thanks for this info.  I have a lot of OBC and this thread has helped me

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Didn't realise you can still effectively cash in refundable obc in the casino. Haven't been with Princess for a couple of years. Celebrity let you have special chips with obc which cannot be cashed in - you can only cash in with any ordinary chips you win. Sounds like Princess haven't gone down this route - is that right?

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16 hours ago, madmacs said:

Didn't realise you can still effectively cash in refundable obc in the casino. Haven't been with Princess for a couple of years. Celebrity let you have special chips with obc which cannot be cashed in - you can only cash in with any ordinary chips you win. Sounds like Princess haven't gone down this route - is that right?

Not yet.

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