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lakedweller64

Premier cruise question

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I booked a b to b premier cruise on the Breeze . Had premier offers for both weeks.Just got email from ocean casino saying that they consider this to be one single cruise. so no casino cash on second week.Has anyone no about this rule??

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B to B have always been considered 2 cruises.  You have 2 boarding passes, don't you?  You got 2 premier offers, didn't you?  call them back and go higher up the laddr untill you get the results you want.

 

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19 hours ago, lakedweller64 said:

Would anyone have a phone number for the casino players club?

They don't take phone calls, just emails.

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Be sure to let us know what they say. That's just wrong and is not stated in the terms and conditions. 

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On 12/21/2018 at 4:51 PM, lakedweller64 said:

I booked a b to b premier cruise on the Breeze . Had premier offers for both weeks.Just got email from ocean casino saying that they consider this to be one single cruise. so no casino cash on second week.Has anyone no about this rule??

 

I am booked on the Vista B2B 02/10/19 and 02/17/19. I booked both at casino rate and had casino cash. Called back and asked if my husband was eligible for the casino cash and they added him.

 

To do that I called the regular Carnival number and asked them to transfer me to the Casino Dept. In fact, the nice lady told me next time I book to ask for the Casino Dept after booking, so they can check if I am eligible for a Casino Rate.

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