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MERGED: SERVER ERRORS ... error message "MySQL server has gone away"

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I've been having the same problem "MySQL server has gone away" for the last couple of days with the Princess forum. I've been able to get on three other forums with no problem.

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Still cannot access the main boards, specifically Celebrity. Do the Mods know what is going on?

I use an iPad with Safari. This is not working at all for me.

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7 minutes ago, C-Dragons said:

Still cannot access the main boards, specifically Celebrity. Do the Mods know what is going on?

I use an iPad with Safari. This is not working at all for me.

It's not just you.  We had the same problem 2 days ago.  A few of us have notified the powers that be about the situation.  Now, whether they are reading their emails today, who knows?

 

There's nothing you can do.  Just wait it out.

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I thought things were getting back to normal, I got into a thread on the HAL forum....But in the middle of reading it, it defaulted to the Error 500 screen.  Maybe things will be better tomorrow.  

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2 hours ago, davekathy said:

Send an Email to: help@cruisecritic.com. 

 

2 hours ago, Krazy Kruizers said:

 

 

I tried that -- it bounced back.

 

I think that problem is likely on your end, KK.  My emails go through to that address (and did today as well).  Whenever you send one, you get an auto reply letting you know your email was received and will be addressed. 

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1 hour ago, John&LaLa said:

 

The font the OP chooses to use. It is well documented that it doesn't read well on a mobile device.  Most folks that use it have switched.  A few just keep using it.  🤔

 

I agree; it's a head-scratcher that posters who know about the problem keep using that font.  It's not like there's anything so special about it, or that there aren't any number of other fonts available.    CC should either fix the problem (if it can be fixed), or eliminate the font.  It's crazy to have a font that is effectively incompatible with mobile devices. 

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I have been having a problem getting into RC message board for a couple of days.  

Error message says something like MYSQL server has disappeared.  Whatever that is.

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1 hour ago, Turtles06 said:

 

I agree; it's a head-scratcher that posters who know about the problem keep using that font.  It's not like there's anything so special about it, or that there aren't any number of other fonts available.    CC should either fix the problem (if it can be fixed), or eliminate the font.  It's crazy to have a font that is effectively incompatible with mobile devices. 

 

Some folks are special. 

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2 hours ago, Johnamac123 said:

Same problem for me as other day. Neither RCI or Princess subforums will load....

Normal access now....

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Posted (edited)
3 hours ago, Krazy Kruizers said:

Hopefully it is fixed for good.

 

6 hours ago I was asleep and not checking on CC.   :classic_biggrin:

Are you able to change your font? As others have said, it is so hard to read on the mobile web version of CC. 

 

It looks fine on the app.  

Edited by Yorkvillain

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Posted (edited)
9 hours ago, Johnamac123 said:

Normal access now....

 

Hush

You're tempting providence. :classic_wink:

 

Davekathy reckon it was overload due to New Year's Day - I don't recall overload days in the past, but this new format probably has to work harder so that's probably right.

Unless CC fit the geek equivalent of a supercharger we may find that will continue to happen from time to time  

 

JB :classic_smile:

Edited by John Bull

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My bet is it was a server hardware failure. Probably one server went down which controls or hosts some of the sites, which would explain why some boards were available and not others.

It is never good practice to place all your eggs in one basket, by distributing the load it prevents the entire site from failing. 

Either that or some emergency software updates were needed and they had to take it offline to do so.

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2 minutes ago, davekathy said:

It's back. 

 

And it is getting very annoying!

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