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How long to get excursion price match approval from Carnival?

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I submitted a request for an excursion price match last week but haven't heard anything back yet. Their website says I should have heard back within 48 hours. For those who've done it, did you get an initial email stating your request was received? I didn't, so I'm concerned that my request didn't go through. Just wondering if I need to call or submit my request again.


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Okay, well, I got my answer. Carnival got back to me just now (and approved my price match!). So it took five days, from 1/30 to 2/4. Maybe they're just a little behind.

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It took them 5 days (3 business days plus weekend) for mine, but it was approved as well!

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