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colesc15

Pre purchased obc

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Hi. I purchased obc for our upcoming cruise with some reward gift cards I had gotten from Amex. If I don't use all of it by the end of the cruise, am I able to go cash it out at the end of the cruise? If that doesn't work, I could technically just go to the casino and cash it out and pay the percent fee right?? 

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You should be able to go to Guest Relations and cash it out or it will be credited to the credit card you have on file for your on board expenses.

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Since that OBC is refundable, you can go to Guest Services on the last day and get a cash refund.

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Thanks! As per usual, the Royal Caribbean worker on the phone said I couldn't get it back in any way and of course when I mentioned going to the casino he changed his answer. It amazes me how big of a company Royal Caribbean is and how clueless most of their workers are on common items 

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