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LincolnLog

Anyone else book, and have reservation not show up online?

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I put a cruise on hold when they were first released on Thursday. I got an email confirmation with the reservation number and everything. Then I tried to complete the booking on Friday but it didn't show in my account on the website. I ended up having to call to pay my deposit. I got an email confirmation so I know it's all set. But now it's two days later and my reservation still doesn't show up on the website under "Upcoming Voyages". After two online chats and a phone call, no one at VV has been able to help me. Is anyone else having this problem? 

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I was on chat with someone called Jennifer today and she managed to get mine pulled through after we booked in store...


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yep same problem here the cruise doesn't show.  VV people have been polite but quite confused.  

Edited by Nymich

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Mine finally went through. I guess it just takes a couple of days for some reason. 

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VV was saying it was supposed to be instant when you book.  In fairness it did show up today

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I had no issues with anything when I booked my cruise. I booked in the afternoon of the 14th. Had a confirmation email within minutes of signing off the site. (I always do that in case there is a problem.) I take cell phone pics of the details, cabin number, payment method, balance and when due. I have never had anything to not show up quickly. Looking forward to this new kind of adventure!🏝🏖⛱

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