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Contact phone number at sea?

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We are leaving the kiddos with grandma and sailing on the Nieuw Statendam March 3rd.   Is there a phone number to leave with people back home, in the event that they need to reach you on the ship?  We’re just looking to provide grandma with an “in case of emergency” number, as we won’t have cell/internet service most of the trip.  Thank you!

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From the HAL website.....Have Fun!


Additionally, you can call the ship directly from the shore. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. A credit card is required for all inbound phone calls to a ship. The rate is US$16.00 per minute and billing begins at the time specified. Please have the ship’s name, your party’s name and stateroom number before you call.


  1. Dial 1-800-993-5483 (US). From outside the U.S. access 1-321- 837-6106.

  2. Listen to the announcement.

  3. Listen to the menu and select the number that corresponds to the ship you are calling.

  4. If you receive a busy signal or message, please hang up quickly and try your call again.

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