booking question Princess

[BCCRUSINGCOUPLE]

Hello Everyone 

I have always booked through princess web site is there any benifts  with booking with the rep over the phone at princess

[geoherb]

There shouldn't be, but I've just booked through the website to hold a cabin/price until I could transfer to a travel agent.

[jlp20]

1 hour ago, BCCRUSINGCOUPLE said:

Hello Everyone 

I have always booked through princess web site is there any benifts  with booking with the rep over the phone at princess

Going through a T/A you "may" get some unadvertised freebies. 

[Grburkart]

I booked my first cruise with the Princess website. I talked with the rep later to ask questions. 

On my second booking, I called direct and I found that it was a better experience just due to the fact there’s human contact which makes it more real, and I had questions answered on the spot. 

Personally, I avoid travel agents because I just don’t trust them. Plus I don’t have access to a “big box” store and if I’m going to do it online anyway, I’ll go straight to the source. 

 

Glenn

[BCCRUSINGCOUPLE]

I booked my first cruise with the Princess website. I talked with the rep later to ask questions. 
On my second booking, I called direct and I found that it was a better experience just due to the fact there’s human contact which makes it more real, and I had questions answered on the spot. 
Personally, I avoid travel agents because I just don’t trust them. Plus I don’t have access to a “big box” store and if I’m going to do it online anyway, I’ll go straight to the source. 
 
Glenn

Thank you so much for the info. Booking online is super easy just was not sure if booking on on the phone with princess would be any better.


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[shanecindy21403]

There are some specials that don't show up online at the Princess site. Especially any casino discounts. I always book it first so I get what I want then call in to find out if there are any other offers available that may be combinable. I've usually gotten something better when I call in.

[Colo Cruiser]

I use a good TA and save 8% to 12% over Princess fares. 

[riffatsea]

I booked 3 for free on the web site and couldn't find a TA that could beat the price and the perks.

There is no savings involved when booking over the phone with a Princess rep.

 

Edited February 28, 2019 by riffatsea

[voljeep]

this is not about booking direct with Princess vrs a TA - as so many posters always bring up how great their TA is..

 

this is about booking direct on the website of booking direct with a PRINCESS rep.  the only downside to booking

with a Princess rep that I can see is the 10 or so minutes of actually 'talking' to a person 'after' you have already been to the website and did your homework on cabin selection, promo, etc

 

a 'possible' perk may, as some have stated, is a non-advertised perk/rate that the Princess rep  can access

 

Be nice and polite - like I always am ...

[Bignickpsu]

I just booked a cruise for this summer and the Princess rep was able to offer me free gratuities and a bottle of wine in addition to the advertised promo.  This was not offered to me when I tried to book it through the website.

[Dee_Jay]

On our upcoming Alaska cruise, the Princess rep on the phone gave us an extra $30 each of OBC.  Not a huge amount, but better than nothing.

Also, when I've tried to book on the website, I can't find a way to enter my husband's Captains Circle information, so I end up having to call anyway.

[Lv-to-sail2]

17 hours ago, BCCRUSINGCOUPLE said:

Hello Everyone 

I have always booked through princess web site is there any benifts  with booking with the rep over the phone at princess

Yes there can be. I use the PVP assigned to me and Often gotten some much better deals that didn't show up on the website. I just booked a cruise 2 days ago under a CAS deal that didn't show up on website. Here's how the pricing went. This pricing was all for the same room that I picked.

 

Regular princess on sale pricing with current promo  $5,100 + $600 OBC + 1 special meal.

 

CAS offer that I had was $3,600 + $600 OBC + 1 special meal + $150 casino cash

. 

These were the deals that showed up online for me.

I called the PVP to book under the CAS and she told me 'wait a min while I check to see if you have anything else.' After a couple of min she came back and told me she found another even better unadvertised CAS deal for me. 

 

$2,800 + $600 OBC +1 special meal + $150 casino cash. (yes deposit is refundable) That's $800 I just saved. This is not a last min. cruise but one for next year. 

 

There have also been times when my PVP calls me with some really great unadvertised deals that you may only get by them calling you. 

 

 

 

 

 

 

 

 

 

[greenie082756]

Due to my not being able to book online myself due to technicalities, the 2 experiences I have had on the phone with Princess representative has been good.

I also was able to ask them to find out why my email now is considered not valid since it is the same email I have used for the last 5 years and what is logged in with Princess. The rep said she would report it to the captains circle to be looked at. I just logged in and they must of fixed it. 🙂

[Cruise-Crazzy]

Once when booking a cruise, on Princess website, I could not find a Cabin available on the Carib deck.  It was almost a year before the cruise and I could not understand why none were available.  Called Princess and the Rep said plenty available.  He had no explanation why they were not showing.  Never hurts to call.

 

[BCCRUSINGCOUPLE]

Wow Great info. I will have to test this out funny thing my princess rep just left me a message because he saw my holds on line I will have to call and see what he can do for me.


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[Lv-to-sail2]

7 minutes ago, BCCRUSINGCOUPLE said:

Wow Great info. I will have to test this out funny thing my princess rep just left me a message because he saw my holds on line I will have to call and see what he can do for me.


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Be sure and let us know if you got anything better by talking to the rep. 

[BCCRUSINGCOUPLE]

 
Be sure and let us know if you got anything better by talking to the rep. 

For sure I have never used them it’s to late today but will let everyone know what I get. Maybe being elite they will give me something extra anything isn’t bonus.


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[BCCRUSINGCOUPLE]

Well I tested the theory. Today I called princess worked with a rep and got nothing extra then booking on line. I asked for any obc or discounts and got nothing. I am looking at booking one more cruise in the future next week so will try again


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[AF-1]

sometimes if you book without and discounts; you can try later and sometimes they will be able to apply discounts; or you may have to canx current cruise and rebook same cruise with discounts.  I feel if you are pro active it helps

[Colo Cruiser]

On 2/27/2019 at 10:02 PM, jlp20 said:

Going through a T/A you "may" get some unadvertised freebies. 

Going through a good TA save 8% to 12% over Princess fares.

[Colo Cruiser]

6 hours ago, BCCRUSINGCOUPLE said:

Well I tested the theory. Today I called princess worked with a rep and got nothing extra then booking on line. I asked for any obc or discounts and got nothing. I am looking at booking one more cruise in the future next week so will try again


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I agree. There is nothing special about using a PVP.  

Thanks for verifying that.

[BCCRUSINGCOUPLE]

I agree. There is nothing special about using a PVP.  
Thanks for verifying that.

You know I thought I would get something the guy has called me so many times even 25 bucks something but nothing.


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[LB_NJ]

If the cruise is run of the mill the website is probably fine.  However, I find talking to a rep sometimes provides useful information even if I do not get any other benefits.

 

Plus the website does not always have everything listed such as upgrade preferences (although I don't ever expect this to happen).