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Tipping cabin steward upfront?

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6 minutes ago, Illbcruzn4life said:

 

How much is Carnivals cut and how do you know that they take a cut?

 

I found this while poking around the CCL website. Are you saying they are being disingenuous?

 

Pre-pay your gratuities before you sail

It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you interact with, such as your stateroom attendants, dining, bar and culinary services staff, as well as others who work behind the scenes to enhance your overall cruise experience. Applying this charge before you cruise streamlines the process for you and ensures the crew shares in your generosity.

 

Everyone I have ever talked to said no matter what you tip, it goes back into a pool to share.  Been told (can't verify if true) that if they keep the tips and don't share, they could lose their job. 

 

Also, consider by tipping ONLY those you see, and by chance, they're keeping those tips, what about all those you don't see, that wash the towels, clean the dishes, keep the ship clean while you sleep, and perform dozens of other services that make your stay enjoyable.  Do they deserve less, because they're not visible?

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5 hours ago, wardamnweagle said:

Tipped extra to room steward up front this trip for a bucket of ice on Day 1, anticipating that my ice bucket would stay full thru the trip. Will go into detail in my review (still debarking) but it had no positive impact, and would say I had some of the worst service I’ve ever had in the hospitality industry. Won’t be trying that again. 

I am curious what ship you just got off of. We had the worst room steward I've ever had on the Victory last month. We checked twice a day service and he was CLEARLY not happy about it. Also asked for ice. Never got twice a day, never got ice. He didn't give us his card like they usually do either. We never saw him after that day in the halls or anything. We wanted to remind him that we had requested both services and about ice. On the third night of a four night cruise, we went to guest services and removed half of the tip for our steward. (They can break it up for you accordingly.) Finally, the next afternoon we saw him in the hall and he asked if everything was okay. So we told him we never got the service we asked for. He didn't really say anything back.

 

This was a weird experience as I have never had a room steward that wasn't really good. Some of them have been truly excellent. Just about all of them have gotten extra tips, never before have I reduced them.

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23 hours ago, Cls241 said:

 

Everyone I have ever talked to said no matter what you tip, it goes back into a pool to share.  Been told (can't verify if true) that if they keep the tips and don't share, they could lose their job. 

 

Also, consider by tipping ONLY those you see, and by chance, they're keeping those tips, what about all those you don't see, that wash the towels, clean the dishes, keep the ship clean while you sleep, and perform dozens of other services that make your stay enjoyable.  Do they deserve less, because they're not visible?

 

Just curious, at a restaurant do you go into the kitchen and tip the chef, or just the person who served you? Do you tip the bus boy or the dishwasher who make your meal possible, despite the fact that you never see them?

 

IMO the people doing the job should be paid an agreed upon wage (whether or not you think it is fair, it is agreed upon up front). Tipping people you interact with personally is for service above and beyond. 

 

On our last last night I gave our head waiter a cash tip (despite the fact that we only had service from them for four nights since we switched tables after the first three meals had issues) and told him he could distribute to his team as he sees fit. Could he keep it all for himself? I suppose, but I saw him lead his team, coach them on performance issues, and follow up on the service verifying that it was up to his expected standards (which were above ship standards). I would love to have a team leader like that working for me. 

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58 minutes ago, wardamnweagle said:

 

Just curious, at a restaurant do you go into the kitchen and tip the chef, or just the person who served you? Do you tip the bus boy or the dishwasher who make your meal possible, despite the fact that you never see them?

 

IMO the people doing the job should be paid an agreed upon wage (whether or not you think it is fair, it is agreed upon up front). Tipping people you interact with personally is for service above and beyond. 

 

On our last last night I gave our head waiter a cash tip (despite the fact that we only had service from them for four nights since we switched tables after the first three meals had issues) and told him he could distribute to his team as he sees fit. Could he keep it all for himself? I suppose, but I saw him lead his team, coach them on performance issues, and follow up on the service verifying that it was up to his expected standards (which were above ship standards). I would love to have a team leader like that working for me. 

 

That's not how cruise ships work.  Those people behind the scenes do not get "fair wage" they share in the tips.  It's a common cruise practice.  His ability to "distribute how he wants" is normally Not Cruise Ship Policy and could get him terminated.   You're mixing up an "American Restaurant" with a Cruise Ship normally staffed by people from 3rd World Countries and they count on the Tip Sharing Policy to make enough to live.   You're basically cheating them out of their pay.

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Posted (edited)
26 minutes ago, Cls241 said:

 

That's not how cruise ships work.  Those people behind the scenes do not get "fair wage" they share in the tips.  It's a common cruise practice.  His ability to "distribute how he wants" is normally Not Cruise Ship Policy and could get him terminated.   You're mixing up an "American Restaurant" with a Cruise Ship normally staffed by people from 3rd World Countries and they count on the Tip Sharing Policy to make enough to live.   You're basically cheating them out of their pay.

No, I still paid the required gratuities at roughly $15/person/day, as well as $5 for the single room service order we had.

 

I think going forward I’m just going to lower my expectations and pay the standard tip and not worry about anything else. 

Edited by wardamnweagle
Additional

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3 hours ago, wardamnweagle said:

 

Just curious, at a restaurant do you go into the kitchen and tip the chef, or just the person who served you? Do you tip the bus boy or the dishwasher who make your meal possible, despite the fact that you never see them?

 

Actually, in most restaurants, tips are pooled -- waitstaff have to "tip out" the bar, bus boy, dishwashers, etc. They give a certain percentage of their tips to each of these parties before they leave for the night.

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3 hours ago, Cls241 said:

 

That's not how cruise ships work.  Those people behind the scenes do not get "fair wage" they share in the tips.  It's a common cruise practice.  His ability to "distribute how he wants" is normally Not Cruise Ship Policy and could get him terminated.   You're mixing up an "American Restaurant" with a Cruise Ship normally staffed by people from 3rd World Countries and they count on the Tip Sharing Policy to make enough to live.   You're basically cheating them out of their pay.

I wonder why someone who did not receive a fair wage would work on a cruise ship for over 20 years? The waiter I had on my last cruise had worked for Carnival for 20 years. He is in the process of becoming a US citizen, he and his wife are buying a home in Florida. I have spoken to many of the crew who seem to be happy with their jobs.   

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1 minute ago, Purvis1231 said:

I wonder why someone who did not receive a fair wage would work on a cruise ship for over 20 years? The waiter I had on my last cruise had worked for Carnival for 20 years. He is in the process of becoming a US citizen, he and his wife are buying a home in Florida. I have spoken to many of the crew who seem to be happy with their jobs.   

 

Waiters with Tips make between $1200 and $1800 per month based on Bizfluents info on record.  MOST are not US Citizens and/or becoming US Citizens.  Tips (combined) it what allows them to make a living at all.  That aside, happiness is not based on money alone.

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5 minutes ago, Cls241 said:

 

Waiters with Tips make between $1200 and $1800 per month based on Bizfluents info on record.  MOST are not US Citizens and/or becoming US Citizens.  Tips (combined) it what allows them to make a living at all.  That aside, happiness is not based on money alone.

Based on the average income in the Philippines a waiter is in the middle class.  

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1 minute ago, Purvis1231 said:

Based on the average income in the Philippines a waiter is in the middle class.  

 

But not in the USA and it goes back to the basic topic that started this... make sure these people get their tips.  It's not based on just service, it's based on the people we don't get to see on the ships. They too live off these tips.  

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I certainly pay my tips and above. I have noticed not everyone does. The customer service line is always the longest when the tips are posted. 

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On 3/1/2019 at 5:08 PM, mpdog42 said:

Do you ever say anything to actually contribute to a thread?

Mike

How do you think they got their post total so high......little meaningless 1 liners (like this one....lol)

 

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On 3/25/2019 at 1:15 PM, wardamnweagle said:

No, I still paid the required gratuities at roughly $15/person/day, as well as $5 for the single room service order we had.

 

I think going forward I’m just going to lower my expectations and pay the standard tip and not worry about anything else. 

 

Me too. People over think this tipping. If carnival, who makes billions, can't afford to pay decent wages I know I sure as hell can't pay them.

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