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Upgrade Question

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Just curious -- when you receive an upgrade offer, is it after final payment?  Has anyone ever received an upgrade offer before final payment?

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i wonder about upgrades too .. I booked the what if package It does say free upgrade and I did get free airfare to Alaska but even though I did not get my cabin assigned I did pick a 10 floor Veranda Spa room .. what possible upgrade will they give me? or will they just say there are non available? 


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