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Viking Sky survivors

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22 hours ago, TexasTraveler54 said:

We are thinking of doing the B2B as well.  Viking rep I spoke with said we could go ahead and book the 2nd trip or wait till details on the inaugural come out.  I assume we would have same rooms as in March, but would like to upgrade for Barcelona to London or be able to stay in the same room.  Certainly wouldn't want to have to disembark between cruises.  Surely Viking can handle this.

 

Just spoke to Viking again last night. They suggested waiting on booking the B2B until further details come out. That's about the 3rd agent that recommended this (really expected they'd encourage me to go ahead and book the 1/26 sailing to secure a room, but that wasn't the case). Had our room from the March trip been open, I might have been more anxious to do it. Then again, there's no guarantee that we'll even have the same room - makes sense - but it's all supposition at this point, unless someone here has had definite confirmation of this from Viking - which seems unlikely. They don't really know anymore than we do at this point. 

Edited by OnTheJourney

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8 hours ago, JDincalif said:

Yes, we went on a Saltstraumen tour with Ivar on a crisp sunny day in Bodo. After some light hiking in the area, we relaxed on the deck of a 'typically Norwegian cafe' (per Ivar) watching the whirlpools form at the height of the tidal flow.

 

Most adventurous of you....I've always been leery of the idea of doing any sort of independent travel in Europe - have only gone with cruises or escorted land tours. Sounds like you had a great time. 

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Kitty and Texas Traveler,

 

I booked the Barcelona-to-London! Lucky for us that another Viking agent I talked to today (one with whom we've corresponded with quite often) told me that our room # from the Sky is available on the Venus. I don't quite understand this since the agent I talked to last night said it wasn't. He confirmed it being open so I couldn't resist. He told me that he can't recall any inaugural sailings that offered pre or post extensions, so this was really the best way to extend the journey. Got a great price on it with the booking, past guest level 1, and bonus (anniversary) discounts. So hopefully we will indeed be assigned the same rooms. Most exciting! This time hoping to definitely get across the North Sea to Tillbury!!  

 

 

Edited by OnTheJourney

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On 9/11/2019 at 10:17 PM, kittycrews said:

Lovely to read about your return to that hospitable country.

 

We were on a cruise with Regent Seven Seas in the Med when we got our "save the dates" for 18-25 January 2021. When we came home to Scotland, we called our Viking hotline and booked the 26 January Barcelona to London leg to continue our journey as a B2B. A very helpful representative, Scott Bennett, booked us on the same deck, same category as our March 2019 cruise, but on the side of the ship to give us the best view sailing north. We still had a remainder on our voucher which was applied. Along with early booking, previous cruiser and travel agent discounts we got an increible deal. See you all in 2021?

Hey Kitty, do you mean that you used your voucher and had some money left over and you were allowed to carry it over and apply to another cruise? I have been told over and over by Viking that I could not carry over any money. That once I applied my voucher it counted as completely used even if there was a balance left over. So I  have not used it yet bc I want to maximize my voucher. Thx 

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pt....what you mention is my understanding as well regarding the voucher. "Use it or lose it", as the saying goes. I didn't want to use it on the Barcelona to London, since it wouldn't even consume half. I'm figuring on booking something that will use all of it - even if I wind up paying out additional. 

Edited by OnTheJourney

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When I inquired I was told we could carry it over.  The agent said that is not normally the case with vouchers but this was an extraordinary case.  That said, we ended up using it all on one cruise with flights, extensions and gratuities, etc.  

 

Another interesting thing - we were told that we couldn’t get insurance because we weren’t paying for anything - but we would lose the entire voucher if we had to cancel after we paid (with the voucher).

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Kaumond...you're referring, I assume, to insurance through Viking?  Otherwise, I'd think you could get insurance elsewhere for the value of the trip - although a possible glitch there is what to list for total (paid) trip amount. You raise a really interesting point with this - hadn't thought about it. I'll ask my Viking rep and see what reply I get. 

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Just checked with the agent at insuremytrip. You're absolutely correct. The voucher, for insurance company purposes, is not considered "actual cash value" and so all that is covered is any out-of-pocket expenses or fees paid, etc. to use the voucher. Wow...sort of a bummer....but otherwise it'd really be 'double dipping'. It'd be like trying to claim the value (from trip insurance) from the Sky incident even though we got the money back. 

 

I wonder, though, if in the event of death (or one of the usual 'covered reasons') whether Viking might then allow the voucher to be used another time. Seems pretty hardcore to just consider it lost. I can see if someone simply decides not to go, but seems hard to believe that there are no conditions whatsoever that would allow it to be used at a later time IF, of course, it's still within the 5-year timeframe. I'll definitely explore this further. 

Edited by OnTheJourney

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5 hours ago, ptkelley said:

Hey Kitty, do you mean that you used your voucher and had some money left over and you were allowed to carry it over and apply to another cruise? I have been told over and over by Viking that I could not carry over any money. That once I applied my voucher it counted as completely used even if there was a balance left over. So I  have not used it yet bc I want to maximize my voucher. Thx 

Yes, we had some left over and it was applied.

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12 hours ago, OnTheJourney said:

pt....what you mention is my understanding as well regarding the voucher. "Use it or lose it", as the saying goes. I didn't want to use it on the Barcelona to London, since it wouldn't even consume half. I'm figuring on booking something that will use all of it - even if I wind up paying out additional. 

I was also told - by a couple of different agents - that voucher could only be applied toward 1 trip.  So we've booked one that will use it all up and will pay a bit additional.  Wish Viking would be consistent in their information.  Seems like it would be an easy thing to get across to their agents.

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Agreed, claiming insurance for cancellation of voucher trip would not be right.  But would hope if cancellation was for significant reason, Viking would consider allowing voucher to be used on another trip.

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1 hour ago, TexasTraveler54 said:

I was also told - by a couple of different agents - that voucher could only be applied toward 1 trip.  So we've booked one that will use it all up and will pay a bit additional.  Wish Viking would be consistent in their information.  Seems like it would be an easy thing to get across to their agents.

 

The agent I deal with seems really good and knows his stuff. He confirmed that it has to be used on one trip. I agree with you totally...shoot the works with it. River cruise with an explorer suite...OH yeah... 🙂 

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1 hour ago, TexasTraveler54 said:

  But would hope if cancellation was for significant reason, Viking would consider allowing voucher to be used on another trip.

 

Seriously...can't imagine, with as flexible as Viking is - at least with regards to being able to make changes to bookings free of penalty (at least if more then 120 days out) - that they wouldn't allow for some extenuating circumstances. But, perhaps not. Be a bummer to lose it. 

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On 9/13/2019 at 8:27 PM, OnTheJourney said:

Just checked with the agent at insuremytrip. You're absolutely correct. The voucher, for insurance company purposes, is not considered "actual cash value" and so all that is covered is any out-of-pocket expenses or fees paid, etc. to use the voucher. 

For the purposes of booking these 'voucher cruises', do you know if the travel insurance premium prices (either through Viking or in the wider market) are based on the full cruise booking price before the voucher is applied? Or can the insurance premium price be based only on the out-of-pocket expense amount? 

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6 hours ago, JDincalif said:

can the insurance premium price be based only on the out-of-pocket expense amount? 

Out of pocket only according to our insurer. Since we did not pay for the vouchers we weren’t allowed to insure them. I did not check with other agencies.

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7 hours ago, cruzzzinma said:

Out of pocket only according to our insurer. Since we did not pay for the vouchers we weren’t allowed to insure them. I did not check with other agencies.

Thanks for your response!

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Makes sense....otherwise it really would be an act of fraud to insure any amount not personally paid for. I'd not thought about this before so glad it came up here. I did one cruise where I used the cruise line's insurance, but then still bought a separate policy and indicated zero for the trip costs (since all were already covered) but then still had the benefit of the second policy's medical evacuation amount, which far exceeded that of the cruise line policy. 

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