Jump to content
Cruise Critic Community
cyndepet

Our Experience With NCL Air

Recommended Posts

We booked NCL Joy for RT Seattle Alaska cruise in early June.  We decided to take advantage of NCL's free/reduced air program, as the pricing for reduced air was significantly lower than what I could find to book on our own.  I kept checking to see when they booked our flights, and after several weeks and a lot of time on hold, NCL finally booked the air today.  We were totally surprised that they booked us on ideal flights - non-stop from Philadelphia to Seattle.  We are staying a couple nights in Seattle pre-cruise (also booked through NCL for convenience), and our flight to Seattle is on Alaska Air at 7:50 AM (perfect).  Return flight is 12:05 PM on American (perfect).  They had seats assigned, but we were able to change them online for seats we liked better.  

 

So, all in all, it worked out well.  I just wish the flights were booked a little earlier than 34 days out 🙂

 

Share this post


Link to post
Share on other sites

Congrats and thanks for sharing! Interesting to read  that you received your flight information about 30 days ahead. We were told to expect them about 60 days ahead. We'll be flying from Newark to Barcelona and I'm hoping for Delta or United flights.

Share this post


Link to post
Share on other sites

Thanks for the feedback. We booked flights through NCL for our Feb 2020 cruise aboard the Joy.  Enjoy your cruise!

Share this post


Link to post
Share on other sites

We had the same experience as OP. When we still didn't have our flights at 37 days out, we called and were told that we  the flight centre was understaffed and backed up, but we should get our flights in a couple of days. I called the agent we had been NCL rep we had been dealing with, and she said she could  see our itinerary, but there was no reservation number. I then called the Premium Air line at 35 days out, and settled in for as long as it took. After 2 hours I got through to an agent who said that the itinerary had not yet been booked. She then booked us a much better itinerary (for us) right there on the phone. It all worked out, but it did take a but of perseverance on the phone.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Forum Jump
    • Categories
      • SAIL-AWAY GIVEAWAY - Enter Now for a Chance to Win a 7-day Cruise for Two
      • Q&A with InsureMyTrip
      • Forum Assistance
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Member Cruise Reviews
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...