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What have they done to your Cuba cruise?

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“I wonder if the 50% is on full cruise fare or cruise fare without NCCF's.  I still don't see a chnge to my 7/8/19 sailing on-line although others have seen a change.  When I go in my cruise planner it still shows Havana.  Wondering what the July 8th port change actually is.”

 

I am on this cruise too.  I don’t see a change in my actual itinerary yet, but the name of the cruise did change.  The port charge is for Key West. KW wasn’t cancelled. The other stop now is their Coco Cay island.

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2 hours ago, bobbyandali said:

 

The injustices to that community - whatever they are - should not affect the other 300 million plus US citizens who want to travel where they want. To my knowledge, no one is forcing those US citizens to go to Cuba or support Cuba in any way. 

My response was based on a political post earlier that basically said this was the right thing to do for political reasons. I respectfully disagree. 

I don't like discussing politics either, but this was a political decision that has a real impact on cruising, which is the purpose of this board. 

Wow, that says a lot. It’s too bad that the injustices of that community interfere with the vacation plans of people with your mindset. I hope that you are never in “that community “. 

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12 minutes ago, belugos said:

Well.. Im interested is finding out too.. I got my cruise through the MyVegas, so I did not "pay" for it. I called the ClubRoyale customer service and the guy told me we will be getting an onboard credit of 50% of the cruise fare listed in the invoice I received after they completed the booking using my points.

 

I believe when I see it. Because this is too good to be true. All in all, I booked the cruise and did not pay for it, and will get 50% back in onboard credit. Not to mention that Cuba was not my favorite choice (been there many times in resorts all over the island) so it seems to be a win-win situation for me, avoiding the paperwork to enter Cuba with a visa, etc. 

 

Gotta love MyVegas.  I miss the old rewards but I am glad they still offer some!  Back in 2016 we got a week on the Oasis for 400K pts I think.  I miss those days! 🙂

 

Now that I always book through the casino and get either casino rates or comps I cannot use myvegas anymore

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4 minutes ago, Canadian Disney Mom said:

 

Gotta love MyVegas.  I miss the old rewards but I am glad they still offer some!  Back in 2016 we got a week on the Oasis for 400K pts I think.  I miss those days! 🙂

 

Now that I always book through the casino and get either casino rates or comps I cannot use myvegas anymore

No kidding... last year I missed a chance to get a 5 nights for 750k points... This Cuba cruise now set me back 2 MILLION points...

So Im welcoming any onboard credit, if it does happen. 

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2 minutes ago, belugos said:

No kidding... last year I missed a chance to get a 5 nights for 750k points... This Cuba cruise now set me back 2 MILLION points...

So Im welcoming any onboard credit, if it does happen. 

 I am sure (well not sure but hopeful) that you, and those of us who have comped cruises on these sailings, will get an email with the details.  I think there are alot of Casino folks on the Majesty and Empress sailings this summer as there was a comp released not long ago

 

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29 minutes ago, Travelcat1 said:

“I wonder if the 50% is on full cruise fare or cruise fare without NCCF's.  I still don't see a chnge to my 7/8/19 sailing on-line although others have seen a change.  When I go in my cruise planner it still shows Havana.  Wondering what the July 8th port change actually is.”

 

I am on this cruise too.  I don’t see a change in my actual itinerary yet, but the name of the cruise did change.  The port charge is for Key West. KW wasn’t cancelled. The other stop now is their Coco Cay island.

Just got a note from Royal that the 7/8 sailing is now Nassau and Perfect Day. Ummmm. Would rather KW. 

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1 hour ago, Dem920 said:

I wonder if the 50% is on full cruise fare or cruise fare without NCCF's.  I still don't see a chnge to my 7/8/19 sailing on-line although others have seen a change.  When I go in my cruise planner it still shows Havana.  Wondering what the July 8th port change actually is.

I’m on this cruise. My online account shows changed to:

1) Ft L

2) Nassau

3) Coco Cay

4) At Sea

5) Key West

6) Ft L

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10 minutes ago, Dem920 said:

Just got a note from Royal that the 7/8 sailing is now Nassau and Perfect Day. Ummmm. Would rather KW. 

I’m on this cruise. Key West is the last day according to my online itinerary. They are only showing you the changed ports. See my entry above.

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Majesty of the Seas
Ship Date Day Embark Disemb. Sail Time Nights Current Itinerary Revised Itinerary
MJ 5-Jun-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 10-Jun-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Bahamas & Perfect Day
MJ 15-Jun-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 19-Jun-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 24-Jun-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Bahamas & Perfect Day
MJ 29-Jun-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 3-Jul-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 8-Jul-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Bahamas & Perfect Day
MJ 13-Jul-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 17-Jul-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 22-Jul-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 27-Jul-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 31-Jul-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 5-Aug-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Bahamas & Perfect Day
MJ 10-Aug-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 14-Aug-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 19-Aug-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Bahamas & Perfect Day
MJ 24-Aug-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 28-Aug-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 2-Sep-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 7-Sep-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 11-Sep-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 16-Sep-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 21-Sep-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 25-Sep-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 30-Sep-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 5-Oct-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 9-Oct-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 14-Oct-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 19-Oct-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 23-Oct-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 28-Oct-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 2-Nov-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 6-Nov-19 Wed FLL FLL 4:00 PM 5 Havana & Cozumel Western Caribbean
MJ 11-Nov-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 16-Nov-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 20-Nov-19 Wed FLL FLL 4:00 PM 5 Western Caribbean Western Caribbean
MJ 25-Nov-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 30-Nov-19 Sat FLL FLL 4:00 PM 4 Key West & Havana Key West & Nassau
MJ 4-Dec-19 Wed FLL FLL 4:00 PM 5 Western Caribbean Western Caribbean
MJ 9-Dec-19 Mon FLL FLL 4:00 PM 5 Key West & Havana Overnight Key West & Nassau
MJ 14-Dec-19 Sat FLL FLL 4:00 PM 4 Key West & Nassau Key West & Nassau
MJ 18-Dec-19 Wed FLL FLL 4:00 PM 5 Western Caribbean Western Caribbean
MJ 23-Dec-19 Mon FLL FLL 4:00 PM 5 Key West Havana Holidays Key West & Nassau
MJ 28-Dec-19 Sat FLL FLL 4:00 PM 5 Western Caribbean Holiday Western Caribbean Holiday

 

Empress of the Seas
Ship Date Day Embark Debark Sail Time Nights Current Itinerary Revised Itinerary
NE 10-Jun-19 Mon MIA MIA 4:00 PM 5 Key West, Havana, & Cozumel Key West & Cozumel
NE 15-Jun-19 Sat MIA MIA 4:00 PM 8 Havana Overnight & Perfect Day Eastern Caribbean & Perfect Day
NE 23-Jun-19 Sun MIA MIA 4:00 PM 6 Best of Cuba Western Caribbean
NE 29-Jun-19 Sat MIA MIA 4:00 PM 8 Havana Caribbean & Perfect Day Western Caribbean & Perfect Day
NE 7-Jul-19 Sun MIA MIA 4:00 PM 6 Key West, Havana, & Cayman Western Caribbean
NE 13-Jul-19 Sat MIA MIA 4:00 PM 8 Havana Overnight & Cienfuegos Eastern Caribbean & Perfect Day
NE 21-Jul-19 Sun MIA MIA 4:00 PM 6 Best of Cuba Western Caribbean
NE 27-Jul-19 Sat MIA MIA 4:00 PM 8 Havana Caribbean & Perfect Day Western Caribbean & Perfect Day
NE 4-Aug-19 Sun MIA MIA 4:00 PM 6 Key West, Havana, & Cayman Western Caribbean
NE 10-Aug-19 Sat MIA MIA 4:00 PM 8 Havana Overnight & Cienfuegos Eastern Caribbean & Perfect Day
NE 18-Aug-19 Sun MIA MIA 4:00 PM 6 Best of Cuba Western Caribbean
NE 24-Aug-19 Sat MIA MIA 4:00 PM 8 Havana Caribbean & Perfect Day Western Caribbean & Perfect Day
NE 1-Sep-19 Sun MIA MIA 4:00 PM 6 Key West, Havana, & Cayman Western Caribbean
NE 7-Sep-19 Sat MIA MIA 4:00 PM 8 Havana Overnight & Perfect Day Eastern Caribbean & Perfect Day
NE 15-Sep-19 Sun MIA MIA 4:00 PM 6 Best of Cuba Western Caribbean
NE 21-Sep-19 Sat MIA MIA 4:00 PM 8 Havana Caribbean & Perfect Day Western Caribbean & Perfect Day
NE 29-Sep-19 Sun MIA MIA 4:00 PM 6 Key West, Havana, & Cayman Western Caribbean
NE 5-Oct-19 Sat MIA MIA 4:00 PM 5 Key West & Havana Overnight Key West & Perfect Day
NE 10-Oct-19 Thu MIA MIA 4:00 PM 7 Best of Cuba Western Caribbean & Perfect Day
NE 17-Oct-19 Thu MIA MIA 4:00 PM 8 Best of Cuba Western Caribbean
NE 25-Oct-19 Fri MIA MIA 4:00 PM 8 Best of Cuba Eastern Caribbean & Perfect Day
NE 2-Nov-19 Sat MIA MIA 4:00 PM 5 Key West, Havana, & Cozumel Western Caribbean
NE 7-Nov-19 Thu MIA MIA 4:00 PM 8 Best of Cuba Western Caribbean
NE 15-Nov-19 Fri MIA MIA 4:00 PM 8 Best of Cuba Western Caribbean
NE 23-Nov-19 Sat MIA MIA 4:00 PM 7 Best of Cuba Western Caribbean
NE 30-Nov-19 Sat MIA MIA 4:00 PM 5 Cienfuegos & Havana Western Caribbean
NE 5-Dec-19 Thu MIA MIA 4:00 PM 4 Havana Western Caribbean
NE 9-Dec-19 Mon MIA MIA 4:00 PM 7 Best of Cuba Western Caribbean & Perfect Day
NE 16-Dec-19 Mon MIA MIA 4:00 PM 8 Best of Cuba Eastern Caribbean & Perfect Day
NE 24-Dec-19 Tue MIA MIA 4:00 PM 6 Best of Cuba Western Caribbean & Perfect Day
NE 30-Dec-19 Mon MIA MIA 4:00 PM 4 Key West & Havana Key West & Perfect Day

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18 minutes ago, DrDani226 said:

The chart above cuts off some of the new ports...any way to expand it?

It does not list the ports, only the itinerary.

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We booked an eight night Cuba cruise back in March for this coming October on Empress.  I just checked on the RCI site and they now have our itinerary listed as Grand Cayman, Belize, Costa Maya and Florida Keys without even notifying us.  The only reason we decided to go on Empress was solely to go to Cuba.  Our original cruise had us in Havana overnight and another day in Cienfuegos.  I would never pick a ship this size even for a short cruise anywhere else.  I read that Carnival is already offering their guests a refund or credit.  Will we have the right to demand a 100% refund?  What about being reimbursed for our flight to Florida which we have already booked?  It doesn't seem like RCI could refuse to return our deposit under these circumstances.  Does anyone know what we can do?

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7 minutes ago, Sun Lover said:

We booked an eight night Cuba cruise back in March for this coming October on Empress.  I just checked on the RCI site and they now have our itinerary listed as Grand Cayman, Belize, Costa Maya and Florida Keys without even notifying us.  The only reason we decided to go on Empress was solely to go to Cuba.  Our original cruise had us in Havana overnight and another day in Cienfuegos.  I would never pick a ship this size even for a short cruise anywhere else.  I read that Carnival is already offering their guests a refund or credit.  Will we have the right to demand a 100% refund?  What about being reimbursed for our flight to Florida which we have already booked?  It doesn't seem like RCI could refuse to return our deposit under these circumstances.  Does anyone know what we can do?


they are giving you the option to cancel with full refund. Flights are another issue...

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7 minutes ago, Sun Lover said:

We booked an eight night Cuba cruise back in March for this coming October on Empress.  I just checked on the RCI site and they now have our itinerary listed as Grand Cayman, Belize, Costa Maya and Florida Keys without even notifying us.  The only reason we decided to go on Empress was solely to go to Cuba.  Our original cruise had us in Havana overnight and another day in Cienfuegos.  I would never pick a ship this size even for a short cruise anywhere else.  I read that Carnival is already offering their guests a refund or credit.  Will we have the right to demand a 100% refund?  What about being reimbursed for our flight to Florida which we have already booked?  It doesn't seem like RCI could refuse to return our deposit under these circumstances.  Does anyone know what we can do?

Read the posts above yours for the answers to your question.

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1 minute ago, orville99 said:

Read the posts above yours for the answers to your question.

In fairness to Sun Lover, their posts was another thread and merged here. 

 

All things Cuba end up here. 

Edited by Milwaukee Eight

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10 minutes ago, Sun Lover said:

We booked an eight night Cuba cruise back in March for this coming October on Empress.  I just checked on the RCI site and they now have our itinerary listed as Grand Cayman, Belize, Costa Maya and Florida Keys without even notifying us.  The only reason we decided to go on Empress was solely to go to Cuba.  Our original cruise had us in Havana overnight and another day in Cienfuegos.  I would never pick a ship this size even for a short cruise anywhere else.  I read that Carnival is already offering their guests a refund or credit.  Will we have the right to demand a 100% refund?  What about being reimbursed for our flight to Florida which we have already booked?  It doesn't seem like RCI could refuse to return our deposit under these circumstances.  Does anyone know what we can do?

 

You can read the posts on this thread.  That's as much information as there is right now.

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On 6/4/2019 at 5:38 PM, vacationlover_mn said:

For those currently booked on Cuba cruises (Empress and Majesty?), what have you heard from RCI about what is going to happen to your trip?

You can cancel and get a full refund or you can sail and get a 50% refund of cruise fare excluding taxes.

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14 minutes ago, Sun Lover said:

We booked an eight night Cuba cruise back in March for this coming October on Empress.  I just checked on the RCI site and they now have our itinerary listed as Grand Cayman, Belize, Costa Maya and Florida Keys without even notifying us.  The only reason we decided to go on Empress was solely to go to Cuba.  Our original cruise had us in Havana overnight and another day in Cienfuegos.  I would never pick a ship this size even for a short cruise anywhere else.  I read that Carnival is already offering their guests a refund or credit.  Will we have the right to demand a 100% refund?  What about being reimbursed for our flight to Florida which we have already booked?  It doesn't seem like RCI could refuse to return our deposit under these circumstances.  Does anyone know what we can do?

If you checked the RCI site to see your itinerary has changed, you should have also seen the notice posted on the RCI site for the travel update they’ve issued with the option of cancelling or a 50% credit on the revised itinerary. 

 

FWIW, this isn’t RCI’s fault, and, imho, your terminology of wanting to “demand” a refund is a bit harsh, and completely unnecessary. 

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Post from RCCL on FB:

 

Is the refund straight to your card or as onboard credit? If you don’t use all onboard credit does it get put back into your bank account?

 

Royal Caribbean InternationalThat's right. The amount will be based on your total cruise fare, excluding any taxes and fees. If your onboard spend does not reach this amount, the remaining balance will be refunded to your credit card on file once you’ve completed your sailing. -Val

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2 hours ago, cruiserking said:

Here is the latest from Royal Caribbean per their website:

 

Cuba Travel Policy Update - June 05, 2019 at 2:30 p.m. (EDT)

Royal Caribbean's Facebook for Live UpdatesRoyal Caribbean's Twitter for Live UpdatesRoyal Caribbean's Instagram for Live Updates
 

Effective immediately, the U.S. government has implemented new regulations that prohibits travel from the U.S. to Cuba by cruise ship. This change requires us to immediately replace all Cuban ports. For all 2019 sailings on both Majesty of the Seas and Empress of the Seas, we have secured alternative ports and we are in the process of communicating the new itineraries to our guests and travel partners. For these guests, they will have the option of remaining on their sailing with the new itinerary and receiving a 50% refund or they may cancel their cruise and receive a full refund.

For 2020 sailings on both Majesty and Empress of the Seas, we are working to secure alternative itineraries and expect to be able to communicate to our guests and travel partners within the next week. 

We are sorry for this unexpected and sudden change to our guests’ upcoming vacations and appreciate their understanding. 

 

Jonathan

Was posted on Previous pages hrs ago,  but doesnt hurt to "Bump" that info to newer page for those that missed it

Edited by ONECRUISER

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4 hours ago, belugos said:

Im leaving on the 10th, Majesty. Originally for FLL, sea, Key West and Havana (2). Just logged now and saw :

FLL

Nassau
Coco Cay
Sea 
Key West

yes  so far i'm stuck with this terrible itinerary too. i think i'm going to cancel

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48 minutes ago, Ourusualbeach said:

Empress

Good old days when was Nordic Empress and rest of Royal ship's were not "of the Seas"

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