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olemissreb

Stockholder OBC YAY!!!

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On 8/12/2019 at 9:25 PM, thefamilycruisers said:

I talked to someone today and was told that I am not really entitled to any Shareholder's benefit because of all the discounts I received.  Still not really sure what those were.  The woman told me that they made an exception in my case and decided to give me $100.  So I guess I'm lucky and should be excited to get anything.  lol 

Can you please post telephone number you called. Just last week I was denied shareholder credit on two booked cruises, was told it was because of price code it was booked under from TA. 

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3 hours ago, LorraineP said:

Can you please post telephone number you called. Just last week I was denied shareholder credit on two booked cruises, was told it was because of price code it was booked under from TA. 

954-628-9325 Option 3. Be prepared for a runaround. Good luck!

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I have been given the SH OBC on every cruise I have booked since June 1.  Every single one.

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7 hours ago, LorraineP said:

Can you please post telephone number you called. Just last week I was denied shareholder credit on two booked cruises, was told it was because of price code it was booked under from TA. 

When did you book your cruise.  The new program with no restrictions only went into effect for cruises that were booked after June 1, 2019.  

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Just now, marci22 said:

Can you request shareholder obc without them repricing your cruise?

 

Yes.

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1 hour ago, marci22 said:

Can you request shareholder obc without them repricing your cruise?

 

The people in that office don't touch your reservation except to verify that it was booked on or after June 1 and has no conflicting issues.  Then they add the OBC and it even shows up in your Cruise Planner very quickly.  🙂 

 

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