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chloe kitty

Carnival Shareholders benefit.

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We have used this before on Princess, but this will be our first time using it on Carnival.  How far in advance do you usually apply for it?  Does it usually come thru within a few days?

Thank you,

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1 hour ago, chloe kitty said:

We have used this before on Princess, but this will be our first time using it on Carnival.  How far in advance do you usually apply for it?  Does it usually come thru within a few days?

Thank you,

I do it about 2 months out and I get confirmation within 2-3 days. Carnival says you need to submit at 3 weeks prior to sailing.

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15 minutes ago, Bookbug53 said:

Carnival says you need to submit at 3 weeks prior to sailing.

Carnival requests you file NO LATER than three weeks prior to sailing date.  I file two months before sail date.  

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2 minutes ago, HillBilly Bob said:

Carnival requests you file NO LATER than three weeks prior to sailing date.  I file two months before sail date.  

Well if I could have edited I would have put in the missing 'least'.

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I send it in snail mail two months before--it's part of my countdown routine.  I usually get an email from them confirming it in about a week or two.  

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I usually wait until the end of the month prior to my cruise, depending on the sailing date.  I sail on 10/26 so I'll send in my 9/30 statement.  If I were sailing in the first half of the month, I'd send in the 8/31 statement.

 

FTR, I just submitted for my first RCL shareholder benefit.  I haven't sailed RC since my 2nd cruise in 2003 but have read that their lines have always denied the OBC when you have ANY sort of discounted fare or one that includes perks.  Well, that changed as of any bookings after 6/1.  I submitted for my May 2021 X sailing and had it approved!  Kind of defeats the purpose of requiring that passengers are shareholders at the time they sail, doesn't it!  I figured I'd send it in and get it applied before they changed their minds. 😁

 

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When I do final payment for the cruise I send in the statement.

Carnival allows you to scan and email in addition to fax.

guestadmin@carnival.com

It comes through within 24hrs.

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it varies, but I already submitted and been approved for a sailing this November as well as June 2020

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2 hours ago, NCTribeFan said:

I usually wait until the end of the month prior to my cruise, depending on the sailing date.  I sail on 10/26 so I'll send in my 9/30 statement.  If I were sailing in the first half of the month, I'd send in the 8/31 statement.

 

FTR, I just submitted for my first RCL shareholder benefit.  I haven't sailed RC since my 2nd cruise in 2003 but have read that their lines have always denied the OBC when you have ANY sort of discounted fare or one that includes perks.  Well, that changed as of any bookings after 6/1.  I submitted for my May 2021 X sailing and had it approved!  Kind of defeats the purpose of requiring that passengers are shareholders at the time they sail, doesn't it!  I figured I'd send it in and get it applied before they changed their minds. 😁

 

Good to know...we are both CCL and RCCL shareholders, and have an upcoming discounted fare cruise with RCCL coming up in September...so wasn't hoping for much. Will def look into it since you said things changed in June.

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I've sent and received mine for as far out as August 2020. I emailed them on Saturday and received responses on Sunday.

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2 hours ago, LUVINMYHUBS said:

Good to know...we are both CCL and RCCL shareholders, and have an upcoming discounted fare cruise with RCCL coming up in September...so wasn't hoping for much. Will def look into it since you said things changed in June.

There's a thread on the X board, which is how I found out about it.  Supposedly, you have to have booked after 6/1/18, but some have reported success with submitting their request for sailings that were booked before that date.  Doesn't hurt to try, right?

 

As for CCL stock, the only time I have ever been denied the OBC was on a HAL cruise that was a deeply-discounted casino fare.  I'm pretty sure that Carnival gives the credit even on free casino cruises (I've never received one so wouldn't know).

 

IMHO, all of Carnival Corporation's lines should follow the same policy in this instance.    The "rules" should be applied to all the lines in a consistent manner.  But that would be asking too much, I suppose.

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3 hours ago, riffatsea said:

When I do final payment for the cruise I send in the statement.

Carnival allows you to scan and email in addition to fax.

guestadmin@carnival.com

It comes through within 24hrs.

When I emailed my statement for our May cruise they told me it had to be faxed, that they could no longer accept them via email.  Don't know if that was just one person or if that is the new standard.  Would be interesting to see if others that have sailed recently were able to email their statement.

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39 minutes ago, jc4me said:

When I emailed my statement for our May cruise they told me it had to be faxed, that they could no longer accept them via email.  Don't know if that was just one person or if that is the new standard.  Would be interesting to see if others that have sailed recently were able to email their statement.

 

I was the told same thing back in May when i submitted my documents for my cruise in June on the sunrise. I then gave them copies of the fax failure error message i was getting when i fax my documents to them. then finally they told me that will accept my shareholder documents by email. 

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23 minutes ago, shof515 said:

 

I was the told same thing back in May when i submitted my documents for my cruise in June on the sunrise. I then gave them copies of the fax failure error message i was getting when i fax my documents to them. then finally they told me that will accept my shareholder documents by email. 

 

They accepted mine through email this past Saturday.

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On the Princess web site it is super easy to find your credits. All spelled out. I cannot find them on the Carnival web site. I have 4 cruises booked and no information on the OBC or the share holders credit. Anyone know how to find it? 

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There's a link for Investors at the bottom of the main site.  Then you have to work your way through the menus to get there.  Haven't been there for a long time since I already know the procedure.  When you finally find it, it lists all the Lines and the OBC available for each (based on length of cruise).

 

Or Google it.  That will probably save a few steps.

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9 minutes ago, NCTribeFan said:

There's a link for Investors at the bottom of the main site.  Then you have to work your way through the menus to get there.  Haven't been there for a long time since I already know the procedure.  When you finally find it, it lists all the Lines and the OBC available for each (based on length of cruise).

 

Or Google it.  That will probably save a few steps.

What I am looking for is where it shows it has been applied to my cruises. I sent it in in May to Princess to apply it towards my Princess cruises that I applied for and my Carnival cruises that I applied for. The application is sent to Princess for both. It is on the Princess site and easy to find. Maybe Carnival does not show your credits.

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11 hours ago, elcuchio24 said:

it varies, but I already submitted and been approved for a sailing this November as well as June 2020

 

10 hours ago, Saint Greg said:

I've sent and received mine for as far out as August 2020. I emailed them on Saturday and received responses on Sunday.

You can send the request in that far in advance even if you haven't paid in full?

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15 minutes ago, cruises42 said:

 

You can send the request in that far in advance even if you haven't paid in full?

 

Yep. All I have on that cruise is my deposit.

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8 hours ago, NCTribeFan said:

There's a thread on the X board, which is how I found out about it.  Supposedly, you have to have booked after 6/1/18, but some have reported success with submitting their request for sailings that were booked before that date.  Doesn't hurt to try, right?

 

As for CCL stock, the only time I have ever been denied the OBC was on a HAL cruise that was a deeply-discounted casino fare.  I'm pretty sure that Carnival gives the credit even on free casino cruises (I've never received one so wouldn't know).

 

IMHO, all of Carnival Corporation's lines should follow the same policy in this instance.    The "rules" should be applied to all the lines in a consistent manner.  But that would be asking too much, I suppose.

Well, one can dream.... 🙂

 

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8 hours ago, jc4me said:

When I emailed my statement for our May cruise they told me it had to be faxed, that they could no longer accept them via email.  Don't know if that was just one person or if that is the new standard.  Would be interesting to see if others that have sailed recently were able to email their statement.

 

After submitting my 'paperwork' via email last week, I received credit on 4 upcoming cruises.  So, apparently, email use is still accepted.

 

Garnett

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3 hours ago, twodaywonder said:

What I am looking for is where it shows it has been applied to my cruises. I sent it in in May to Princess to apply it towards my Princess cruises that I applied for and my Carnival cruises that I applied for. The application is sent to Princess for both. It is on the Princess site and easy to find. Maybe Carnival does not show your credits.

You need to send the Carnival info to Carnival and not to Princess. They are 2 separate companies of the same corporation but you don't just send to one address for both lines!!

The fax number is different for each line.

When you send the info for Carnival cruises it goes to fax no:

305 406 6102

When you send to Princess it goes to fax no:

661-753-0180

They are 2 completely separate offices!

Once you send to the correct number you should find your credits listed on your Carnvial invoice

Go into your booking and look at credits and payments and you should find it.

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20 minutes ago, Saint Greg said:

 

Yep. All I have on that cruise is my deposit.

Thanks!

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Posted (edited)
On 7/12/2019 at 3:26 AM, chloe kitty said:

We have used this before on Princess, but this will be our first time using it on Carnival.  How far in advance do you usually apply for it?  Does it usually come thru within a few days?

Thank you,

The Carnival Corporation Shareholder Benefit indicates for cruises until 31 July 2020. I submitted my request yesterday for our two upcoming Princess cruises.

 

It's the same form for all CCL cruise lines: http://www.carnivalcorp.com/phoenix.zhtml?c=140690&p=irol-sharebenefit

 

I hope to receive a confirmation they received my request in email.  I suspect we need to log onto the cruise line's website to see that OBC.

Edited by PaperSniper4

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