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carnival casino contact?


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I wanted to speak with the carnival Casino people to be sure that the amount of free play my PVP told me I was getting is correct.   I read somewhere that there is no more phone number to call and send an email to  casino@carnival. com.    I sent them an email 4 days ago and a follow up yesterday and still have not received a response.


Does anyone have another way to contact them to confirm my free play amount, I will be getting on my upcoming cruise?   I was trying to get something in writing, just in case there is an issue with it when I get on the ship.


Thanks for any help!

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I sent them an email for the same reason in May. Our cruise isn't until next Feb. I asked them to confirm that it was a Premier cruise and what I should  be getting. They (Global Casino Services= ( casino@carnival.com) sent email back the next day saying all that I would get.....

Free play

drinks on us cards for 2 etc. 

Maybe it's just taking longer right now?

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