Jump to content

Why can't I direct message anyone?


Recommended Posts

When I click the envelope icon to send a direct message to another member I get an error code that I am allowed 0 messages per day so I cannot do it -- why??. How can I fix this ? 

80996C15-E4E4-4518-8AB7-4371E77385CF.png

Edited by Mickeynutz
Link to post
Share on other sites

I discovered that yesterday. You would think instead of the pop up saying "You are only allowed to post 0 messages per day. Please try again later", it would say something like "Private messages can only be sent by moderators only".

Link to post
Share on other sites
3 hours ago, CC Help Jenn said:

I am going to see if we can do something about changing the wording

Thanks for the feedback

 

Thanks Jenn, that would be really helpful. We probably get a question a week from someone who can’t send a message.  (Now, if you’d just make the “find your [name of ship] Roll Call” links disappear, that would really cut down on the confusion. 🙂)

Link to post
Share on other sites

@K.T.B.

 

From Community Help Center at the top and Contact Us at the bottom of the page:

 

... technical assistance contact help@cruisecritic.com

We're sorry; there is no assistance available via the telephone. 

For questions or comments regarding the management of our community or any user-generated content you find on our site, or for media inquiries, please contact our Community Manager at: community@cruisecritic.com

 

Please send your e-mail from your Cruise Critic e-mail address of record and mention your user name.

Link to post
Share on other sites

One can have a user notified of a post using the @, as seen in post #7.

 

Type @ and the first few letters of the username. You may have to pause but a list of usernames will appear. Use the arrow keys or mouse to highlight the desired user and press enter. This last part is necessary, simply typing @ and the username will not cause a notification. If you've done things correctly @K.T.B. the username will appear as white text on a blue background. When you submit the post the user should be notified. (I'm not clear on if a users notification settings can block these notices.)

Link to post
Share on other sites
  • 2 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Forum Jump
    • Categories
      • Forum Assistance
      • SPECIAL EVENT: Q&A with RiverCruising, the River Cruise Experts
      • Q&A: Cruise Insurance with Steve Dasseos of TripInsuranceStore.com
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...