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Why can't I direct message anyone?

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When I click the envelope icon to send a direct message to another member I get an error code that I am allowed 0 messages per day so I cannot do it -- why??. How can I fix this ? 


Edited by Mickeynutz
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I discovered that yesterday. You would think instead of the pop up saying "You are only allowed to post 0 messages per day. Please try again later", it would say something like "Private messages can only be sent by moderators only".

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3 hours ago, CC Help Jenn said:

I am going to see if we can do something about changing the wording

Thanks for the feedback


Thanks Jenn, that would be really helpful. We probably get a question a week from someone who can’t send a message.  (Now, if you’d just make the “find your [name of ship] Roll Call” links disappear, that would really cut down on the confusion. 🙂)

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From Community Help Center at the top and Contact Us at the bottom of the page:


... technical assistance contact help@cruisecritic.com

We're sorry; there is no assistance available via the telephone. 

For questions or comments regarding the management of our community or any user-generated content you find on our site, or for media inquiries, please contact our Community Manager at: community@cruisecritic.com


Please send your e-mail from your Cruise Critic e-mail address of record and mention your user name.

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One can have a user notified of a post using the @, as seen in post #7.


Type @ and the first few letters of the username. You may have to pause but a list of usernames will appear. Use the arrow keys or mouse to highlight the desired user and press enter. This last part is necessary, simply typing @ and the username will not cause a notification. If you've done things correctly @K.T.B. the username will appear as white text on a blue background. When you submit the post the user should be notified. (I'm not clear on if a users notification settings can block these notices.)

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