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On Board Southampton to Barcelona


DeepFreeze63
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8 hours ago, DeepFreeze63 said:

This is NOT “Another Bloody Church” – we were in AWE!

Could not agree more! One of the more awe inspiring sites that I have visited.

Also, another vote for the audio tour, it did the job, and allows you to follow at your own pace.

 

8 hours ago, DeepFreeze63 said:

Sant Pau is a renovated hospital site of about 9 buildings, which as they advertize are “jewels”.

Are these Gaudí buildings?

Bob

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Now home; over jetlag (almost); and "taking care of business". Have read all the recent threads and starting to develop "the Rest of The Story" about our very enjoyable cruise. Sorry, but I'm going to hit you (figuratively) between the eyeballs first! The musings about the Grand Staircase rotation, discussed in posts above, had me looking at the staircase up close. WHAMO - almost on every step the carpet was threadbare! No, not just worn; I could see the base thread patterns. I would be embarrassed to tears to have such in my home - let alone on the "most luxuriou ship every built". yes, I realize that Explorer is going into drydock soon BUT I don't accept that as an excuse for Regent disregarding its customers senibilites (and perhaps safety) by not replacing such soon after detection. Yes, I told Regent on my Comment Card which supposedly "will be shared instantly with the on board leadership as well as our Corporate Office in Miami".

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1 hour ago, DeepFreeze63 said:

Now home; over jetlag (almost); and "taking care of business". Have read all the recent threads and starting to develop "the Rest of The Story" about our very enjoyable cruise. Sorry, but I'm going to hit you (figuratively) between the eyeballs first! The musings about the Grand Staircase rotation, discussed in posts above, had me looking at the staircase up close. WHAMO - almost on every step the carpet was threadbare! No, not just worn; I could see the base thread patterns. I would be embarrassed to tears to have such in my home - let alone on the "most luxuriou ship every built". yes, I realize that Explorer is going into drydock soon BUT I don't accept that as an excuse for Regent disregarding its customers senibilites (and perhaps safety) by not replacing such soon after detection. Yes, I told Regent on my Comment Card which supposedly "will be shared instantly with the on board leadership as well as our Corporate Office in Miami".

 

So sad to hear that Explorer had threadbare carpeting on the staircase.  Agree that the fact that she is going into drydock is not an excuse.  

 

Looking forward to "the rest of the story". 

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The Rest of the Story – I posted much of our observations/opinions above but we have a little more to add.

 

What We Loved (in No Particular Order)

The Captain and his Staff for taking us safely though rough (for me the “not a good sailor”) seas. Also for adjusting to the loss of the 2 Tender ports by getting to Bordeaux and Bilbao quickly so we had an added day in each.

Our Cabin Attendants for quickly making our cabin pristine after I made a mess by getting sea sick.

The crew for their smiles (as usual) and especially for the BEST EVER Crews Capers  - I had a sore hand from clapping.

All of the above for my Birthday celebration – you are forgiven for embarrassing me.

The itinerary, all ports and excursions were interesting; most were sensational.

The CD, David Nivens, for not only his terrific show but also his organization of our BEST EVER entertainment on Regent.

Our fellow passengers for their camaraderie at our shared tables.

Our Trivia teammates who are not only smart but also gracious as evidenced by staying through my 2 ½ hour Birthday Dinner.

Lunches in P7 and Chartreuse with DW – about the only time that we eat together alone ANYWHERE.

The optional array of delicious food choices in Compass Rose

The Marine Biologist Lecturer – Dorris Welch a “font of practical knowledge” and provider of great visual/audio presentations.

Disappointments (in Order of My Angst)

The Regent test of a possible excursion audio system – I object to being a “guinea pig” for such a poorly thought out project. We had a “disorderly” discussion by some passengers on an excursion bus about this issue.

The threadbare Grand Staircase, which signaled to me a lack of care by Regent.

The inadequate training of some new waiters and sommeliers (I assume they were new). Lots of glitches, which were adequately corrected, but shouldn’t have happened.

Requiring the Cruise Evaluation to be completed before disembarkation.

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3 hours ago, DeepFreeze63 said:

Now home; over jetlag (almost); and "taking care of business". Have read all the recent threads and starting to develop "the Rest of The Story" about our very enjoyable cruise. Sorry, but I'm going to hit you (figuratively) between the eyeballs first! The musings about the Grand Staircase rotation, discussed in posts above, had me looking at the staircase up close. WHAMO - almost on every step the carpet was threadbare! No, not just worn; I could see the base thread patterns. I would be embarrassed to tears to have such in my home - let alone on the "most luxuriou ship every built". yes, I realize that Explorer is going into drydock soon BUT I don't accept that as an excuse for Regent disregarding its customers senibilites (and perhaps safety) by not replacing such soon after detection. Yes, I told Regent on my Comment Card which supposedly "will be shared instantly with the on board leadership as well as our Corporate Office in Miami".

I had noticed wear on the leading edges of the carpeting on our last Explorer cruise (Aug ‘17) as well as noticeable wear on the handrails on the grand staircase.  The ‘brass’ finish was worn down to the white base material in many places.  Looked pretty bad - no idea what the fix would be for something like that...

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2 hours ago, UUNetBill said:

I had noticed wear on the leading edges of the carpeting on our last Explorer cruise (Aug ‘17) as well as noticeable wear on the handrails on the grand staircase.  The ‘brass’ finish was worn down to the white base material in many places.  Looked pretty bad - no idea what the fix would be for something like that...

 

Guess that we were not looking close enough on our Feb '19 sailing.  We'll be boarding Explorer 2 weeks (I think) after dry dock is complete.  Will report back with whatever changes we notice.  I'm sure that the carpeting will be replaced and they will do something about the 'brass' finish.  

 

Not sure if you remember, but, on the christening cruise of Explorer, the 'gold' on the tables in the Observation Lounge was wearing off and the tables were getting stained.  Perhaps whomever approved that purchase was more into the 'look' of the tables rather than how well they last when drinks are sitting on them most of the time.  I heard that the tables were going to be replaced but did not check again.  Some of the tables were covered after I brought it to the attention of Daniela (F&B Director at the time).

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DeepFreeze, thanks much for your report. You were on the cruise after us. We fortunately did not have any of the restaurant misses. In my September 26 review I had said "I do know that she is going in for a softgoods refurbish late next month, but I was a bit surprised that the carpet on the main stairway was threadbare on the edge of the steps. If indeed they want to be called the "most luxurious ship", I believe they should consider replacing the stair carpet in the most visible part of the ship earlier than three years." It is obvious that more than a few of us have noticed this. They either need stronger carpet or a more frequent replacing as it is the Grand Staircase!! I commented on this, the timing of the reviews, and a few other items on my cruise evaluation.

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Perhaps the carpet is not wearing at the specified rate that was advertised when manufactured?  This may be their first opportunity to schedule it's replacement.  Hopefully, they are getting a concession from the manufacturer.

The good news is it sounds like they are addressing the issue in a few weeks.  

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DeepFreeze:  Thank you for your review.  We were on the same cruise.  We were also on the same excursions as you in La Coruna & Oporto.  Overall I agree with everything your said (especially about the grand staircase).   I was able to use the new cruise excursion audio system, without too much trouble.  Captain and crew were all the best and did everything we asked and then more.  It was a fantastic trip with the exception of missing our connecting flight at Gatwick after our Barcelona flight was late.  This, of course was not RSSC fault and the airlines put us up at the Gatwick Hilton and paid for all of our meals.  We made it home to Florida the next day with no problem.   

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