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LilaC123

Pre-extension packages

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Darling husband and I are booked on the August 8, 2020 Iceland's Majestic Landscapes Tour.  We are so excited to book the pre-extension tours offered by Viking; 2 nights in Oslo with train to Bergen and then 2 nights in Reykjavik, Iceland after the cruise.

So, our cruise is just over 300 days away.  My travel agent has tried to book these two excursions for us, but they either come up "Sold Out" or not yet available.... any body who has booked these pre and post excursions - how far in advance were you able to book them?  I think we are way, way to early, but they are advertised on the web site, so I assumed (wrongly) that they would be available for purchase.

Any help would be appreciated.  Thank yo in advance.

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I booked mine over a year in advance. We are doing the same as you but earlier. Our Pre-Cruise starts May 30. 

 

Can you call Viking directly and ask?

 

You could do it on your own it's apparently not to difficult. But we thought it would be simpler and also fun to meet people to do it with Viking. Also luggage hauling from hotel to train to hotel to boat is a benefit I believe. 

 

Anne

 

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I do have to wonder how your travel agent is following up if (s)he gets conflicting responses. I doubt it’s sold out, but it is possible it’s not yet available - or may never be for your cruise date. If you read the fine print on the web site it says “Extension is not available on all departure dates; confirm availability when booking. Activity order may vary.“


We booked a river cruise where our first date choice did not offer the pre extension we wanted, so we changed the date. 

 

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Could this be a case of confusion on terminology?  There are excursions and there are pre- and post-cruise EXTENSIONS.  

 

Your original posting ting says you have already booked a pre and post-extension.  If that is true, your invoice should show those extensions.  As has been said, some sailing dates do not offer the pre or post extensions. and when they do, they often do sell out fairly early as numbers are limited. 

 

In most of the EXTENSIONS we have done, they are usually a package deal with a set number of excursions.  A few have had an optional but not usually.  

 

It it is definitely too early for you (or anyone else) to be able to book EXCURSIONS.  That will be dependent on your stateroom category.  Sometimes your myVikingJourney might say an excursion is sold out even this far ahead and it usually is just that Viking has not yet finalized details and sometimes it might say that for an excursion is not going to be offered on your particular sailing date.  Doesn’t make a lot of sense but it seems to be a way they can keep an excursion description on file.   As you get closer to sailing date (usually around 110 days plus or minus a few) those excursions that will actually offered for your sailing should appear on your myVikingJourney.  

 

I would encourage you to discuss with your travel agent whether you are actually booked for the pre and post extensions and ask to be given a copy of the invoice.  We always work directly with Viking so get that automatically.  I have heard of lots of people who work with a travel agent who do not see that invoice and the details.  

 

 

 

 

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So sorry LeRenardrouge; I see now that my original post did not make sense... my husband and I were excited to think we could book a pre-cruise package before our Viking trip next August.  It is not booked yet, we jumped the gun and got excited about this Oslo and train idea BEFORE we tried to book it through our TA.  We were hoping to book the Oslo for two days, take the train and then board our ship in Bergen for our cruise - all through Viking.  Our travel agent has been getting conflicting answers to her questions when she has talked to a Viking agent on the phone about booking it for us.  A coupe of times, the Viking agent has stated the pre-extension and post-extension packages are either sold out or not yet available....

 

I was just hoping that the packages were not yet available for booking yet as opposed to being sold out.

As Liz Masterson mentioned, the reason we want to go through Viking with the pre-cruise package is because of the ease with luggage and transfers, as well as meeting fellow cruisers before we embark onto Viking Sky.

 

I hope my TA will keep up with phoning them to get an answer.  Did not occur to me that these two optional pre and post cruise packages would not be offered for our dates.... sad face.

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We booked the Oslo extension with the train to Bergen for our Trade Routes Cruise next September.  We booked the cruise last fall and we booked the extension at the same time - for the same reason others have given, to have Viking handle the luggage and logistics. 
 

We have found that the extension package availability does vary.  We recently booked the Paris to the Swiss Alps river cruise mainly for the Geneva/Zermatt/Glacier Express extension. We had to do a lot of juggling with the dates and we ended up going earlier than we wanted and from Switzerland to Paris instead of starting in Paris. 
 

However, for the Trade Routes cruise we recently decided to add the Madrid extension at the end of the cruise and it was still available. I’m guessing it has to do with available hotel space and transportation options. 
 

I suggest emailing tellus@vikingcruises.com or posting the question on their Facebook page.  That seems to get things kicked up to a higher level and more definitive answers. Good luck!

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[W]e jumped the gun and got excited about this Oslo and train idea BEFORE we tried to book it through our TA.  We were hoping to book the Oslo for two days, take the train and then board our ship in Bergen for our cruise - all through Viking. 
...
As Liz Masterson mentioned, the reason we want to go through Viking with the pre-cruise package is because of the ease with luggage and transfers, as well as meeting fellow cruisers before we embark onto Viking Sky.


We did Oslo-Bergen on our own this June. It was quite easy and enabled us to do/see more than the Viking extension, including spending a wonderful night in Flåm between Oslo and Bergen. We even had a porter service transfer our luggage from our Oslo hotel to our Bergen hotel.

Sent from my SM-G955U using Tapatalk

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19 hours ago, just_dont said:


 

 


We did Oslo-Bergen on our own this June. It was quite easy and enabled us to do/see more than the Viking extension, including spending a wonderful night in Flåm between Oslo and Bergen. We even had a porter service transfer our luggage from our Oslo hotel to our Bergen hotel.

Sent from my SM-G955U using Tapatalk
 

 

 

My wife and I finished our Trade Routes cruise last week in Barcelona, and we took the pre-trip extension package from Oslo to Bergen.  Overall, it was smooth and efficient. As you note, it seemed more expensive than what we could have arranged on our own.  With one significant exception.

 

On our Viking-arranged flight from Frankfurt to Oslo, two days before the cruise, a passenger suffered a medical emergency, requiring a diversion to Hamburg. After that was resolved, and the passenger removed by medics, the captain announced the flight would be terminated, our luggage removed, and all passengers left at Hamburg.

 

My wife stood up and asked for a show of hands as to how many people were on the Viking package. About 40-50. Several people were already speaking with Viking Air at this point.  A few minutes later, the captain came back on the PA to ask people to sit tight, as Lufthansa was trying to work things out. Later, a relief crew showed up and took the A320  to Oslo.

 

I have no doubt that the Viking Air people pushed Lufthansa to an arrangement that an individual passenger could not have achieved.

 

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On 10/12/2019 at 8:49 PM, just_dont said:


 

 


We did Oslo-Bergen on our own this June. It was quite easy and enabled us to do/see more than the Viking extension, including spending a wonderful night in Flåm between Oslo and Bergen. We even had a porter service transfer our luggage from our Oslo hotel to our Bergen hotel.

Sent from my SM-G955U using Tapatalk
 

 

 

Great advice.  I had friends recently do the extension in Oslo through Viking and were disappointed that they didn't have more time in Oslo.  The train station was very cose to the hotel for their trip.  their cruise stopped in Flam as did mine on VH.  The overnight option of staying over one night there really gives you a chance to take it all in.  Now these overnights do run up the cost but I thinking you will probably still come out cheaper than going through Viking.  My friends were also upset that they didn't get the chance to see Bergen, except for the trip   ship to the train station.  The porter service is a great option

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Great advice.  I had friends recently do the extension in Oslo through Viking and were disappointed that they didn't have more time in Oslo.  The train station was very cose to the hotel for their trip.  their cruise stopped in Flam as did mine on VH.  The overnight option of staying over one night there really gives you a chance to take it all in.  Now these overnights do run up the cost but I thinking you will probably still come out cheaper than going through Viking.  My friends were also upset that they didn't get the chance to see Bergen, except for the trip   ship to the train station.  The porter service is a great option
I agree about running up the cost - Norway is not cheap.
I'm sure if we had done the same number of days/nights it would have been lots cheaper than the Viking extension, but we were able to spend three nights in Oslo, one in Flåm, and two in Bergen before embarkation. Plenty of time to see/do everything we'd wanted to in both Oslo and Bergen at a nice leisurely pace, as well as see Flåm (which was not a stop on our cruise) in the evening after the cruise ship crowds had left. The extra time also enabled us to modify our plans around the weather.
Both planning and execution were actually quite easy.

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DW and I took the Majestic Fiords and Vibrant Cities cruise with a pre-cruise stay In Copenhagen. We are not comfortable flying into a foreign city by ourselves. Whatever the extra cost having Viking meeting us at the airport, transporting from the airport to the hotel, arranging a nice room at the best hotel in town centrally located, 2 in town excursions, and then transfer to the ship was well worth every penny we spent.

We didn't have a problem booking it ahead of time. Just something to consider.

 

Perhaps the message you're getting is that the excursion you're looking for is sold out.

 

Enjoy your cruising days.

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Bergen enjoys a main line train station with direct service to Flam and Oslo, as well as points up and down the coast.  It also has a direct tram connection between the airport and the huge downtown pedestrian plaza.

 

Oslo has a connection between the airport and the main station downtown. One hotel used by Viking, the Thon Opera, is adjacent to the train station.  The rail service terminates next to the airport baggage hall.

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21 hours ago, Cienfuegos said:

Bergen enjoys a main line train station with direct service to Flam and Oslo, as well as points up and down the coast.  It also has a direct tram connection between the airport and the huge downtown pedestrian plaza.

 

Oslo has a connection between the airport and the main station downtown. One hotel used by Viking, the Thon Opera, is adjacent to the train station.  The rail service terminates next to the airport baggage hall.

There are no train services from Bergen “up and down the coast”, only East to West and West to East. To go north or south by train you have to return to Oslo.

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