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I've booked a guarantee inside with a HAL casino offer and have two questions:

1) does the cabin assignment happen routinely 2 weeks/2 days/anytime before the sailing?

2) ever heard of anyone with a similar booking being offered an upgrade (free or with cost)?

Thanks in advance!

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2 hours ago, MidwesternCruiser2 said:

I've booked a guarantee inside with a HAL casino offer and have two questions:

1) does the cabin assignment happen routinely 2 weeks/2 days/anytime before the sailing?

2) ever heard of anyone with a similar booking being offered an upgrade (free or with cost)?

Thanks in advance!

 

Guarentees are usually assigned 10 - 15 days before sailing.  I received my last guarentee booking 14 days out AND I received a free upgrade to that stateroom assignment to a Neptune Suite 7 days from sailing day.

Edited by Crew News

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11 hours ago, Crew News said:

 

Guarentees are usually assigned 10 - 15 days before sailing.  I received my last guarentee booking 14 days out AND I received a free upgrade to that stateroom assignment to a Neptune Suite 7 days from sailing day.

 

SERIOUSLY?  From an inside to a suite???  That's amazing!

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56 minutes ago, MidwesternCruiser2 said:

SERIOUSLY?  From an inside to a suite???  That's amazing!

I don't think his guarantee was for an inside! Probably for a Signature or Vista Suite.

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2 hours ago, MidwesternCruiser2 said:

 

SERIOUSLY?  From an inside to a suite???  That's amazing!

 

I purchased a Vista (outside balcony) guarentee since all staterooms on the Pacific Coastal were guarentees.  As a photographer, I would never book an inside stateroom.  My preference is always an aft-facing stateroom but only guarentees were available.  The Eurodam Neptune Suite was way more than I, as a solo, needed but I relished the opportunity to get lets of photos of the Neptune Lounge.

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IIRC, our last guarantee did not ripen into an actual cabin assignment until just a few days before sailing. I don't think it was more than a week, because I was getting pretty antsy about our luggage tags, which simply read "GUAR" until our number was issued.

 

Incidentally, this was our first experience with an inside cabin. There are plenty of folks on this HAL forum who are utterly comfortable with inside cabins. My wife loved it; for her it was a cozy cave. I experienced it as a cave too, but not nearly so cozy. It bothered me that when the lights were out, 2:30 in the afternoon and 2:30 in the morning were utterly indistinguishable. Maybe it's one of my quirks, but in the future I'll book at least an ocean-view cabin.

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Sometimes being a new customer of HAL increases your odds of getting a nice upgrade as a sweetener to become a repeat customer. Years ago DW and I got an upgrade from an oceanview on the promenade deck to a Lanei cabin on the Veendam. This was our first HAL experience. Naturally we came back the second year booking a lanei cabin.

 

Sometimes its all in the luck of the draw of course.

 

Enjoy your cruising days.

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On 10/16/2019 at 1:27 PM, Crew News said:

 

I purchased a Vista (outside balcony) guarentee since all staterooms on the Pacific Coastal were guarentees.  As a photographer, I would never book an inside stateroom.  My preference is always an aft-facing stateroom but only guarentees were available.  The Eurodam Neptune Suite was way more than I, as a solo, needed but I relished the opportunity to get lets of photos of the Neptune Lounge.

 

I'd never book an inside either BUT when it's free I'm ok with not turning it down ;-}

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22 hours ago, Petronillus said:

IIRC, our last guarantee did not ripen into an actual cabin assignment until just a few days before sailing. I don't think it was more than a week, because I was getting pretty antsy about our luggage tags, which simply read "GUAR" until our number was issued.

 

Incidentally, this was our first experience with an inside cabin. There are plenty of folks on this HAL forum who are utterly comfortable with inside cabins. My wife loved it; for her it was a cozy cave. I experienced it as a cave too, but not nearly so cozy. It bothered me that when the lights were out, 2:30 in the afternoon and 2:30 in the morning were utterly indistinguishable. Maybe it's one of my quirks, but in the future I'll book at least an ocean-view cabin.

 

Prefer a view for sure, but I've found that leaving the bridge cam on the TV when in an inside helps with time of day & weather :-}

 

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19 hours ago, knittinggirl said:

A former travel agent mentioned someone getting an upgrade from Oceanview up to a full suite.

 

I've had CCL upgrades for pennies (e.g., cove to spa balcony), bid low & won an NCL upgrade (OV to balcony) & been given one from Princess & paid minimally for one on RCI (better location balcony at no cost), but I've never had an offer from HAL (though I usually sail them to AK).

Inside to ocean view would even be nice!

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6 hours ago, NordicPrince said:

Sometimes being a new customer of HAL increases your odds of getting a nice upgrade as a sweetener to become a repeat customer. Years ago DW and I got an upgrade from an oceanview on the promenade deck to a Lanei cabin on the Veendam. This was our first HAL experience. Naturally we came back the second year booking a lanei cabin.

 

Sometimes its all in the luck of the draw of course.

 

Enjoy your cruising days.

 

Well, Prince, I'm no newbie with HAL, so I guess I'll just 🤞 & hope luck is with me!

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22 hours ago, MidwesternCruiser2 said:

 

Well, Prince, I'm no newbie with HAL, so I guess I'll just 🤞 & hope luck is with me!

May the Cruise Gods be with you! To Infinity and Beyond! (or at least to embarcation).

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We had a Guarantee Neptune Suite (casino rate so really cheap for a NS)  on the Oosterdam in Feb. and did not find out our NS assignment until just a few days before the cruise. Got a terrible location on Deck 4 way aft. Smaller NS than the usual ones and so far from everything. Had booked NS with a cheap casino rate on 4 previous HAL cruises and got to book ones we wanted close to Neptune Lounge. Won't do it again. Our HAL agent said now the NS Guarantees are usually the worst locations as those who pay regular fares get to choose the best locations, usually on the same deck as Neptune Lounge, and the Guarantees get what's left.

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2 hours ago, Djptcp said:

We had a Guarantee Neptune Suite (casino rate so really cheap for a NS)  on the Oosterdam in Feb. and did not find out our NS assignment until just a few days before the cruise. Got a terrible location on Deck 4 way aft. Smaller NS than the usual ones and so far from everything. Had booked NS with a cheap casino rate on 4 previous HAL cruises and got to book ones we wanted close to Neptune Lounge. Won't do it again. Our HAL agent said now the NS Guarantees are usually the worst locations as those who pay regular fares get to choose the best locations, usually on the same deck as Neptune Lounge, and the Guarantees get what's left.

 

While I don’t care for aft cabins, many people do so they wouldn’t call them the worst location 😉  The cabins are smaller but the verandahs are huge or, supposedly so.

 

I get casino offers too so I know what a good deal they are.  I’ve never used them because the itineraries/timing didn’t work for us but they are one great deal.

 

If I got a dirt cheap Neptune from a casino offer with a guarantee cabin and others are paying much more, I’d be hard pressed to complain that they got what I perceived to be the better cabin under the circumstances.  

 

I think you did well scoring 4/5 times with a location you liked 😉 

 

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