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45 minutes ago, blondie from arizona said:

Update. I did have to call C&A. It was quick and painless and they confirmed what I already had set up. She said they are working on the issue and it should be back on the web-site at some point in the future.

 

Thanks for the update, I hope this is true.

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On 10/20/2019 at 7:25 PM, blondie from arizona said:

I can't seem to find where to set my personal preferences on RCL. Some of them were what kind of soda do you want in your room? Do you want an upgrade and then it had options.  I can't seem to find it and it is making me nuts.  Help.

I emailed crown and anchor and they emailed back confirming our choice.

If all else fails go and see the 

Loyalty Ambassador on board and they will sort it out for you.

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Thanks. I had a previous cruise that I did not want an upgraded room, so I had changed my preferences. After the cruise, I changed it back. I just wanted to make sure that it states that I DO want an upgrade if it is available.  I have been upgraded in the past and didn't want to miss out.

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