Jump to content
Cruise Critic Community

Waiver Signed Online Before Cruise

mothwoman

By mothwoman,
in Royal Caribbean International

 Share

Recommended Posts

mothwoman

mothwoman

Posted
Posted

Help!  I want to sign all my kids waivers (flowrider, rock climbing etc.) online before our cruise.  I do not see an option to do that online.  I just spent 30 minutes on hold with Royal who told me since I'm going on Freedom the ship is to old and that is not offered.  Am I crazy?  I swear I did this like 5 years ago so they just don't offer it online anymore.  If it is offered where do I find it. 

Thanks for your help

 

  • Like 1
Link to comment
Share on other sites
The Grumpus

The Grumpus

Posted
Posted
6 minutes ago, Host Clarea said:

I do know that some waivers that used to be available online are no longer available.

It just seems so backwards to me that a service oriented corporation would make their online services less customer friendly.  But yet, that exactly what RCI seems to do every time they upgrade their website.

Link to comment
Share on other sites
mothwoman

mothwoman

Posted
  • Author
Posted
12 minutes ago, rhuntington3 said:

Their FAQ

 

https://www.royalcaribbean.com/faq/questions/are-there-waivers-for-any-onboard-activities

 

Mentions that you can sign the waivers online.

 

https://secure.royalcaribbean.com/adc/waivers/waiversLanding.do?_ga=2.158970226.917869042.1571618231-2082220647.1558118206

 

Thank you so much, yes this is the page I was looking for but unfortunately, it says, "unavailable at this time"  I guess I will try again tomorrow and see if it's just the system today or if really they don't allow it on the "older ships" Does this work for anyone else?

Link to comment
Share on other sites
rhuntington3

rhuntington3

Posted
Posted
Just now, mothwoman said:

Thank you so much, yes this is the page I was looking for but unfortunately, it says, "unavailable at this time"  I guess I will try again tomorrow and see if it's just the system today or if really they don't allow it on the "older ships" Does this work for anyone else?

 

How far out is your cruise?  If more than 90 days, it might not be open for your sailing.  Or like @Biker19 said, it might be no longer supported.  It doesn't take that long to do them once you're on board the ship.

Link to comment
Share on other sites
mothwoman

mothwoman

Posted
  • Author
Posted

We cruise next week so I"m assuming we just have to do it when we get there, can you do ice skating, rock climbing and flow rider all at the same place?  I have four kids so want to make it fast and easy.  

Thanks everyone for your help, I should have just come here first without wasting 30 minutes on the phone with Royal.

Link to comment
Share on other sites
mothwoman

mothwoman

Posted
  • Author
Posted
Just now, BCirlin said:

You're not crazy!  I've been trying to do the same thing for our cruise on 11/10, and am getting the same error message.🤦‍♀️

Are you on an "older ship"?  I wonder if it really is website error happening right now.

Link to comment
Share on other sites
rhuntington3

rhuntington3

Posted
Posted
18 minutes ago, mothwoman said:

We cruise next week so I"m assuming we just have to do it when we get there, can you do ice skating, rock climbing and flow rider all at the same place?  I have four kids so want to make it fast and easy.  

Thanks everyone for your help, I should have just come here first without wasting 30 minutes on the phone with Royal.

 

Yeah, go ahead and take care of it first thing once you get onboard so its done and off the to do list.

Link to comment
Share on other sites
Clarea

Clarea

Posted
Posted
4 hours ago, The Grumpus said:

It just seems so backwards to me that a service oriented corporation would make their online services less customer friendly.  But yet, that exactly what RCI seems to do every time they upgrade their website.

 

Just a guess that better than anyone, they know how bad their IT reliability is, so they just take away functionality that they cannot get to work reliably.

  • Like 2
Link to comment
Share on other sites
georgemoe

georgemoe

Posted
Posted

I was given this link the other day. https://secure.royalcaribbean.com/adc/waivers/waiversLanding.do?fbclid=IwAR1Pr5qyhgw7889uv7PdNBNoNTLJuLb5YQwMGdrF7h89iem43NxZxzYCPVk

 

Using it with Chrome I get an error after I "Submit". If I use it in IE I get a response "Reservation currently being modified".

Been trying for two days now. On Allure next week so would like to get these done ahead of time. Not worth calling support for. I'll just do it on the ship.

Link to comment
Share on other sites
Clarea

Clarea

Posted
Posted
2 hours ago, peacefrogdog said:

Somewhat related question: we are traveling with one of my daughter’s friends who is 17.  Can we sign her waivers or do her parents have to do it beforehand ?

 

 

In order to sign waivers, Royal wants you to have a notarized letter from the parents allowing you to bring the child on the trip, make medical decisions, and sign waivers.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • ANNOUNCEMENT: Set Sail Beyond the Ordinary with Oceania Cruises
      • ANNOUNCEMENT: The Widest View in the Whole Wide World
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...